Great communications Came on time and did an amazing job…read moreI will strongly recommend Eli for any one in need of a garage door repair

I recently had a new garage door system installed, and I couldn't be happier with the service…read moreprovided by Eli and his team. When I was collecting quotes, I called several garage door companies. Eli immediately stood out because he was the only one who identified a crucial issue that the other estimators missed. His expertise gave me confidence that I was choosing the right company for what was a complex installation of an entirely new system. I specifically requested a HIGH LIFT track system. I was told by others that the necessary tracks are often not in standard stock, but Eli quickly secured the parts and ensured the job was scheduled promptly. On the day of installation, the technicians were thorough, professional, and meticulous in their work. The entire system was installed perfectly. I am extremely satisfied with the result!

David was great to work with. Replaced our 2 car garage door with one big door. Looks great.read more

I had a great experience with Reliable Garage Doors & Gates LLC. From the moment I spoke with…read moreDavid, he was extremely helpful about the process of fixing the broken springs. He clearly explained what to expect and provided a transparent breakdown of the quote for repairing my single panel garage door. The team actually arrived ahead of schedule, walked us through the process, and made sure everything was thoroughly explained before getting started. Once the work was done, they tested the door to ensure it was functioning properly and cleaned up the area. Overall, this was a smooth and professional experience. Great service from start to finish. I highly recommend the team!

My old garage door opener died and I needed a new one. They installed a new one and it runs great…read more I would highly recommend their services.

Door Tech customer here writing a review the same day that services were rendered. From the…read moreconsultation to a post-installation call, Oren and his crew were the definition of professionalism. HIRE THESE GUYS. Oren is articulate, collaborative, and transparent. Booking a consultation was easy and he took the time to explain everything from materials to costs to timelines. The new garage doors are a near-perfect match to the existing paint job (hunter green, see accompanying pictures). We ended up needing to replace the garage roof and the frame, which Door Tech also took care of (they're not just limited to doors!). Fast forward to the day of the roof replacement / door installation and we discover a rotting post with termites. Oren is on-site, immediately communicates the issue, and provides a clear solution. Bonus: Oren and his crew did all of the above in ONE day, which is incredible especially if you've ever done any home renovation work of any kind. Bonus #2: you forgot something after the installation and call Oren in a panic? The guy turns around a quarter to 8 pm on his way home and comes right back to address it. Thank you, Oren and team. Five stars is not enough.

Really impressed. Garage door lock was misaligned. Charlie saw the problem and fixed it on the…read morespot for a very reasonable price. This is a teriffic service. Exactly what you'd expect from a Navy vet.

We requested a quote when our garage door suddenly broke down. Charlie was prompt in his response,…read morecame out early next morning, gave us a good estimate and finished work on the same day. He was professional and work done was great. He answered all our questions and was very helpful. I'd recommended him to anyone who is looking to have their garage door installed or fixed.

The office never sent me the warranty and receipt for the work on the garage door despite…read moreassurances that it would be emailed to me. Mark at the listed office number promised to do so in the morning but did not and my calls just got cut off the rest of the day. The technician, David did a decent job and responded to texts but the office is not responding and the warranty was part of the charge that was paid on completion of the repair. Beware!

The problem with my garage door started when the garage door wouldn't open. After some research…read moreonline, I realized a broken roller was the problem. I and my friend wanted to replace the roller by myself, but I kept coming across warnings of how dangerous it can be if you don't know what you're doing because the bottom roller is connected to the spring system with a cable, and it can be dangerous. I decided not to take the risk and I looked up garage door repair places in Staten Island. I read all the glowing reviews about all Staten Island garage doors and it gave me the confidence to give them a call. Everything was so quick and easy from that point. The man who picked up the phone was very easy to talk to and was able to give schedule me on the same day. Mike came and replaced the rollers. It took him 10 minutes and he charged me 58$. I was really impressed especially because I watched a few do-it-yourself videos on Youtube and saw that it can get complicated and even dangerous, but not for Mike. The door works perfectly now! When something break it is never fun, but this was a breeze. I highly recommend them if you need garage door service in Staten Island.

My purse was stolen last night forcing me to get the last spare set way across town. I have one of…read morethose really hard to get copied keys. These guys picked up my own spare set copied and returned them in about 2 hours. $75 plus $45 for delivery to east village. Don't know if I will get my purse back but I feel less freaked out that there is only one set of keys.

He takes a long time to get back to me, and has not yet answered my questions…read more I sent him photos, which he claims not to have received, I sent them again, and he didn't respond to them, I have been asking for pricing, and not once has he responded to my specific questions.

In the past, I used a particular garage company that I was generally satisfied with. However, for…read moresome reason, I decided to shop around for the latest upgrades I wanted for my garage. I was interested in upgrading to a Wi-Fi-enabled garage opener because there are times, I need my car shipped from another location, and I might not be home when it arrives. Additionally, I like the Amazon delivery program, were, in inclement weather or by request, they can access my garage to deliver packages. What impressed me most about the individual who came to replace my garage door motor was that he recognized other potential problems that could cause me to lose my garage door. He wasn't trying to upsell me; he simply noticed issues that should be addressed. My initial request was to replace only one garage door motor and track, but he pointed out that the other opener was 12 years old, something I wasn't aware of and he offered what seemed like a fair deal for replacing both. The only thing I wasn't aware of was that I am responsible for disposing of the old garage motor and track. That was not a problem at all. Sanitation had no trouble disposing of the old garage motor and track. Overall, I highly recommend the company, and I will take responsibility for the garbage.

Smart Garage doors came out to install a new opener I had purchased. The price quoted was fair and…read moreconsistent with other quotes I received. When the tech arrived, I asked how much it would cost to install new rollers on the doors. His original quote of $300 per door was outrageous-- 2-3x other quotes. Thankfully I was an informed consumer and negotiated down to $160, a premium price but I just wanted it done. As for the install, the tech installed the opener but had difficult pairing the opener with my vehicle. After some time he said the opener was defective, but he eventually figured it out. However, during the process he erased the pairing with my other two doors which he also had extreme difficulty pairing. On of the doors he literally could not pair and, again, said it was a problem with the opener and tried to leave me with this problem. I had to intervene and lookup the instructions for this opener and found it had a rolling code system from the 90s, something this tech had never heard of. With my instructions, he was able to pair the door to the car. He spent over an hour on pairing the doors to one car. In the process, he left grease marks from his hands on the headliner of my vehicle. When he replaced the rollers, he bent the metal door sails to slide out the old ones and slide in the new ones. All the DIY videos I had watched said this was a bad practice as it's literally bending your rails which will never Ben perfectly back. Of course, this is the fastest way to do it and took home 10 minutes per door, which at the price I had negotiated was outrageous and would have been borderline criminal at the original quoted price of $300 per door. He bent the rails back as best he could when he was done. Finally, the tech mounted the opener button to my wall obviously crooked. He also did not know how to connect the opener to a second button, something that another company had no issue in doing for a different door. To add insult to injury, the installer did not take the older opener with him. The old opener had one solid 10' steel rod which made it challenging to dispose of. Overall, my experience was substandard at best and feels like a hack job. There was nothing "Smart" about it as their name suggests. I am leaving two stars instead of one because the opener does function, but even that I think is generous.