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    Eagle One

    3.6 (20 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Eagle One

    Auto brake repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Eagle One Photos

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    20 days ago

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    1 year ago

    great service at a great price from Taylin D. I would highly recommend this place even if you're not local- they helped us on vacation!

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    Ask the Community - Eagle One

    Review Highlights - Eagle One

    I called Tom around lunchtime and he said he would squeeze me in.

    Mentioned in 4 reviews

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    Carr's - Rats nest that was causing the issue

    Carr's

    (45 reviews)

    My friends and I were traveling in this area when her car's check engine light started flashing and…read moreher car started shaking. We went to an AutoZone who recommended them but there were no guarantees it would get done that day since it was a Sunday and they were the only place open. They are located at the end of a neighborhood and were servicing 4-5 customers before us, but they were able to get to it that day. Turns out, it was a rats nest in my friends car and they were chewing on various connectors that were causing misfires. While it was such a random occurrence and a bad situation, this mechanic was very friendly and quoted extremely fair prices to resolve her issues. The prices were much fairer than anything I've seen in my own mechanic, and they work very quickly. They were able to clear out the nest that same day and are just waiting to get some parts when the dealership opens today. Overall, great service!!

    I was vacationing in Gatlingburg and Monday April 27,2026 late in the afternoon, I was in the Cove…read moreand my car's engine light came on and my dashboard was showing traction off and reduced power. I made it out of the Cove and stopped in Townsend trying to decide what I needed to do. I finally decided to try to make it back to Gatlingburg which I did. On Tuesday morning I got up and drove to Pigeon Forge and had a diagnostic done at O'Reilly which showed it was Coil F which means Coil 6. I then decided to get a second reading so went to Auto Zone and they got the same reading. A guy there then recommended and gave me a card for Carr's. In the mean time I had called my local mechanic from 3 hrs away and sent him the readings from both places which was identical. It said it sounded like he was probably mis firing which the guy at Auto Zone had also said. He advised me to try to get it fixed even though he was worried that some one would take advantage of me since I was a woman alone and from out of town. I called Carr's to see if they couldn't could help me. They said yes, but they probably wouldn't be able to get it done That afternoon, it would probably be the next day. I took my car there arriving approx 2:00 pm April 28th. I was astounded by one of the wrecker guy that was at the front was mouthing about how sorry one of their competitor wreckers were and how slow they were. I didn't like that. It was so unprofessional. The girl at the front desk took my info and even took us to get a rental car. She was very nice. After getting the rental we headed for the mountains thinking it would be the next day before we head from them. We were at this point without phone service. When we got phone service it was 5:05pm and I saw we had received a voice mail at 3:11 pm that the car was ready. I was shocked. Needless to say they were closed until 8:00 am the next Morning April 28th. At 8:05 I called to make sure the car was ready and it was. I went to pick it up and even though I was shocked at the high cost I paid and we left. We trustingly thought everything would be fine. We went towards the mountains again and drove only 20 to 25 miles and the same diagnostics appeared again. I was so frustrated and got to thinking that wait a minute!! They charged me for three hours labor and it was only an hour and 15 minute between the time is left my car and the time they called me back. There was no way they worked on it 3 hours. Plus they had charged me $130 for a a coil that cost $109. I called to tell them my car was not fixed and it had the same diagnostic they claimed to have fixed. That they had stolen from me once but they would not get another chance to. They made no comment. My ticket they gave me showed they had put a number 6 coil on. I just took it easy and made it back home to my mechanic. He checked everything out and They had not put a #6 coil on. They had moved the #2 and put a Coil on the #4. He said what they did could have been done in 5 minutes. Why the even messed with the #2 & #4 we do not know. Please don't trust you vehicle or money to these crooks. They are unreliable. My car is now fixed correctly and running perfect at a cost of little more than a $100.

    Banks Motorsports Mobile Mechanic - My new mechanics.

    Banks Motorsports Mobile Mechanic

    (4 reviews)

    These guys got us out the Mountains and fixed within 3 days, which is good time due to the extent…read moreof repairs. Definitely recommend and they were also great with keeping me updated

    DISHONEST- BEWARE- FRAUD In January I was on a trip in…read moreGatlinburg alone and my car started to smell like it was burning. I was trapped at the top of the mountain in cabin during a storm. I contacted this mobile mechanic with good reviews and the owner, Johnny said it would take 2 to 3 days. He said his credit card machine was down and demanded payment $3500 Apple Cash. I was stuck there and felt like I didn't have a choice. I had to leave because the cabin was rented. He offered no help and just told me to coast down the mountain in an unsafe car. Then after I was in Pigeon Forge at a hotel he said it had to be towed. Why couldn't he have helped me with getting it towed from the top of the mountain? I ended up having to stay another week and pay for 2 catalytic converters and additional for an oil pan repair. Then he didn't return the car to me, He made me Uber 40 minutes to a rural area in Cosby to pick up the car. Not the Gatlinburg shop, which was potentially unsafe for woman traveling alone. The uber driver was afraid for me. He just said the keys are in it There was nobody around. I called him and told him it didn't sound right, but he blew me off. But I had to go home at this point and was out of $. The car sounded like an old lawnmower and smelled of exhaust which it did not before. We took it to other mechanics at home to check the damages and get a quote. Flex pipes were damaged, causing a rattling sound, exhaust system damage and the oil pan was still leaking. He provided no detail on his work so I have no way of proving that he caused these damages but it's obvious. He said he would return my $ for the oil pan leak and never did. This was a terrible experience and I'm never returning to Gatlinburg. I'm currently working on filing my complaints with the TN Attorney General and BBB. At this point, there's no other way, but to take him to small claims court.

    T & J's Auto Repair

    T & J's Auto Repair

    (53 reviews)

    Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

    Thank you Tony and Jim from the bottom of my heart. You guys are awesome. An hour and a half from…read moremy hotel the coolant light came on. I pulled over and liquid was spraying everywhere over the engine. I added water, said a prayer, and endured a white knuckle ride along steep mountain roads with nowhere to pull over and no cell service. Thankfully I made it to the hotel in Gatlinburg where the rest of the coolant poured out of the car into the parking lot. I called Tony the next morning after checking out their reviews and he told me to drop the car off which I did at 10 AM. A few how hours later he had it diagnosed as a burned hole in a coolant hose caused by rubbing against the radiator due to poor design. I authorized fixing it and by 2 o'clock he had me back on the road for an extremely fair price. You do not want to pay dealer prices and these guys are very reasonable. I worked in a mechanics shop for 20 years so I know honest mechanics and Tony and Jim are it. If you have a problem with your vehicle in Pigeon Forge, Gatlinburg, and Sevierville take it here. These are the guys to go to. I couldn't be happier. PS. Made it back to Florida after driving straight through for 12 hours with no problems. Thanks again guys.

    Eagle One - autorepair - Updated May 2026

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