DO NOT COME HERE! They will SCAM you!!!…read more I brought my car in to get a diagnostic on the air conditioning not blowing cold at idle. They came back with the quote pretty quickly. Of course I assumed AC work may or may not be expensive depending on the problem and after receiving a high quote I needed to run it by my husband. Also come to find out they charge mostly the labor because we found the parts I needed online for $215. (My quote was almost $1600 not including the money they robbed me of) They said they still needed to charge me ($217) because they topped off (it wasn't empty) and recharge my ac. I didn't ask them to do either of those things, just to run a diagnostic which I would have paid for if there was a cost for that, no problem. I asked the man at the counter if doing those things was going to temporarily help with the cold air and he said yes. A lie. Come to find out because my issue is my compressor, recharging and adding more Freon was a total waste of time and money. That's $217 wasted on something I didn't even ask them to do. I imagine they won't be willing to refund me so all I can do is try to help someone else to STAY AWAY FROM THIS BUSINESS!!!

First thing when I walked in, the big guy that was at the front desk, was a jerk from the start. I…read morewasn't going to share my experience but I feel like it was after spending $ 1,400.00 for a wrong part that they ordered, had my sons car for a week, still not the right part! To put it mildly, I got screwed big time.My husband was not happy. We found a honest, trustworthy and fair priced company and a mechanic that has been wonderful!! We will NEVER AutoPro touch anything of ours again. Lesson learned.

I absolutely love this place! The staff is extremely friendly and very knowledgeable. Their…read moreprices are very well-priced, and they always keep you informed of your vehicle. Jackie, who works the front office, is awesome and they met my timeframe of getting my vehicle back to me when I needed it.

This business sent me a text to offer appointments for services. I made a special trip to meet the…read morenew owner Shal. I explained what I needed my brakes replaced. I asked if I dropped off my vehicle on Sunday (Easter Sunday) if he could get it done on Monday. He said yes. I explained that I would pick it up after work (3:00).Again he said it would be fine. I had a friend drop me off. On Monday I called around 1:00 to check to see if my vehicle was ready. Stephen told me it would be ready in a "couple of hours". I asked so if I come around 3:30 it should be ready. He said yes. At 3:00 when I got home I called again expecting my car would be ready and I wanted to get the price so I could bring enough cash. Stephen again answered and told me "it was the next one in the bay". They close at 5:00. The last thing I wanted was a rushed job. Plus I felt lied to. There are many other shops that can replace brakes in my area. I will avoid this shop in the future and save myself time and frustration. Plus I don't want anyone rushing to get my car ready. After I got my key from the office I caught Shal to explain my disappointment after I took so much time to get this vehicle dropped off and picked up by another friend. Neither he nor anyone in the office seemed apologetic nor care that they didn't get my car ready as they said. Too bad so sad was their attitude. That's my attitude as well as I will move on to another service center that appreciates their customers and their business. And I would certainly not refer any one I know here. They are too busy for us anyway.

Great people here at Quick-O! Family owned and operated which I love to see! Todd is a stand up guy…read moreand his employees do excellent work! 5 stars all the way!

I visited Quick-O Muffler & Brakes on Friday, January 16, 2026. I checked their Yelp reviews and…read morewas satisfied that they were the place to go. My brakes and rotors needed to be replaced asap. They assessed my vehicle and gave me an estimate on the work. Within 1.5 hrs. I was good to go. The time passed quickly because of the wonderful lady at the desk and the guys who, periodically, came in to talk about the work. I had done some preliminary pricing for the job and was pleasantly surprised by the amount they quoted. They're great folks doing great work!

These guys are great, been going here for years now and they're always willing to check out little…read morethings for us on a moment's notice and open longer than most shops. Their style is more casual than corporate and that is great for some people and makes others nervous if that's what you're used to, but they're all about fixing anything that is a true mechanical issue or safety hazard, but won't ever push you on anything cosmetic or non-essential, which is great if you're not a millionaire with a car budget to match! They're all much more into doing than talking at this shop, so if I had to give constructive criticism I'd say communicating more about the car's issues/options would make people feel better, but if you have to choose between a mechanic that will talk to you or one who will just fix what's wrong at a very fair/low price, I'll take the latter every single day. :)

I was pulled over at the gas station to the left of Express Auto Center trying to fill my tire with…read moreair. It was noticeably flat but i could not find any punctures so i assumed it could be refilled with the air pump machine. Well, the machine would fill my other 3 tires but not the one that was flat. I even had a nice group of people test my pressure and they believed there must be a puncture. I was honestly in a pretty bad situation. Had to be somewhere pretty soon, and couldn't really afford to drive on it and ruin the rims as it was super close to being rim on pavement. The group that checked my gauge mentioned i should try to walk over to Express Auto to see if they could patch it. I walked in, and was immediately greeted by the owner and the friendly workers. I explained I was stuck on the other side of their shop. Without hesitation, he sent me an awesome guy to come look at my car with me. He jacked up my wheel at the air pump and literally carried my wheel back with him to the store. The whole time I was there they never tried to sell me on anything and I could tell they genuinely wanted to help. After only like 10 minutes with no appointment, the man who helped me with my tire walked back over to my car and explained that the tire i had mustve been sealed wrong because it was leaking air. There were no punctures so I wouldnt have been able to figure it out. He said that he tested it and resealed it with some adhesive and made sure it did not continue to deflate. Jacked up the car, and put my tire back on. The whole time I felt like i was a hassle because they did not have to help me at all really. I go back to the store to thank them and see how much it would cost and the owner tells me that I am good he does not want any payment...I couldnt believe it. How friendly and helpful they were, let alone that he wouldnt even charge me? I returned to the store to try and give him at least some cash because it was so helpful and i greatly appreciated everyone there. He refused. He said to give it to some of those who may be in more need. Honestly made my day and reminded me there are still good people in this world. If i ever need anything I am going back there and if i could give 6 stars I would. God Bless! P.S. I never leave reviews but this place is that good!

Easy to get an appointment, estimates given before the work is done (and costs are less than…read morefranchises.) You receive great value for the work being done. I've had oil changes, new brakes, struts, tire rods, rotors, and a new AC compressor installed. No complaints. Will return.

Great place. They Found an oil leak on my GMC Acadia. They seem like an honest group of guys.read more

Brandon at Twin City Collision Repair Center was great to work with and they got my vehicle fixed…read moreafter we were rear ended He was great with follow up and communication through the whole process.

Excellent work done by Twin City Collision in Alcoa. My SUV was parked in a restaurant parking lot…read morewhen a young man lost control of his car, hitting a streetlight which fell on my roof. Mark Creasey was fantastic to deal with. He worked with the insurance company and kept me up to date on the estimate, repairs, parts orders and ultimately presenting me a brand new looking roof on my 4 year old SUV. They even washed and detailed it. I wish more company's ran their businesses like Twin City Collision.

My family has been using them for years, I tell them what the issue is, they do a complete…read morediagnostic of your vehicle and tell you the estimated health of individual parts, what repairs they consider urgent and those where you can hold off a bit on, they have always been square with me, my Sons and my Wife, and funny enough as I'm writing this review I'm waiting to call them at 8am literally 1 mute away, brakes, oh well, were screeching on and off for a while and now they're grinding, that's on me, Great Shop, Great People, and Great Service can't ask for anything more

Very calm donut loving mechanics that back their repairs up , they give great advice and are open…read moreto inane questions even from people with just enough knowledge to know better . Reasonable hours and prices . The only fly in the ointment is that they substitute parts without throughly discussing why the parts they prefer are superior or as good as the ones requested .

Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.