I made an appointment to have two tires replaced on my 2020 RG, a two hr job. I arrived early and…read moreallowed 3 hrs since you're rarely 1st in line. After 3.5 hrs they approached me saying I. needed front bearing on a bike with 14k miles. I had waited long enough and the work advised meant the bke ain't even back together. I. declined a said just return the bike to me. The counter help has always. been very helpful and. checked. on why the bike was tied up so long. 1st excuse was because my air ride suspension wasn't working. I know I've had issues in the past but it's a simple system. Three wires that activate it and a seat removal maybe a 20 minute fix. 2nd there was a back log in the tire room. I was the only customer left in the store. 3rd was a belt tension issues because air ride changes it. When they reinstall a rear tire they always adjust the belt tension because of wear and possible misaligned adjusters. All standard, nothing that presents a problem. Finally after 4 3/4 hrs they tell me 5 minutes. I pay the bill and go to leave, no bike. After searching I see it still on the lift with no one doing anything with it. Anther 15 minutes and I finally get it back. 5 hrs for a two hr job. I'vee never had a problem w CoolSprings HD but this is inexcusable. If I have to wait 2-3 hrs more than what a job is rated for I might as. Well travel an extra hr to a different dealer. I guess if you want even a simple job done there you're better off leaving the bike all and hope its done.

I purchased a new motorcycle, Stage II upgrade and accessories from Moonshine Harley-Davidson on…read moreApril 26, with an estimated four-week turnaround for the performance buildout and other installs. The process was repeatedly delayed due to parts not being ordered, backorders, and a lack of communication. I consistently had to contact the dealership for updates and learned on my own on June 26 that the Stage II parts had been sitting at the dealership for two weeks without anyone notifying me. Additionally, a defective tank console gas door was incorrectly explained as "normal" by a service advisor rather than being diagnosed for repair and remains incomplete after multiple visits. I also never received the promised detailing of the motorcycle to resolve minor scratches found during the sales process, and the bike was returned covered in tree sap after one visit. While most of the employees I dealt with were generally courteous and professional, the overall experience was marked by poor communication, lack of follow-through, and weak coordination between departments, leaving me disappointed with the ownership experience.

Customer service is non-existent. Purchased a new dirt bike for my son and it was improperly…read moreassembled. 4 calls later and nothing. Good selection in the store , but get a 3rd party opinion on the build quality before buying.

Okay, let's keep this brief…read more If you're looking for a new bike, talk with Matt. He's super rad to talk to, super enthusiastic about bikes, and just all around great guy who's not about pressuring sales. If I could have bought two from him, I would have. Matt's awesome!

I rented a Slingshot on my birthday and I had an amazing time! From start to finish, customer…read moreservice was really great. The booking process was easy and fast. They also answered phone calls quickly and were willingly to help/answer questions about the Slingshot. Overall, I would definitely recommend this business and would come back to rent again.

From the owner: Looking for Slingshot rentals, you have come to the right place! The Polaris Slingshot is the…read moreperfect choice for riders of all skill levels who want to explore the beauty of the countryside or the excitement of the city. Plus, with its sleek design and comfortable seating, you'll look and feel great on the road. Book now and get ready to ride!