I do not recommend this place. My son and I drove in to get a few things out of a storage unit…read more Everything was going fine until we tried to leave. The way the exit is set up makes it difficult to punch in your code and then make it out of the gate quickly. It's set up where you have to punch in the code, make a sharp right turn, then a sharp left turn to get out, and the whole time you're trying not to hit anything. So we punched in the code, the gate arm went up, we started driving out, and then all the sudden the arm came down onto the hood of my truck. It actually hit my truck. We backed up. Within 10 seconds a guy came rushing out yelling at me, saying we hit the gate. I couldn't believe he was saying "WE" hit the gate. Their gate closed onto my vehicle, not the other way around. Then a lady (apparently the manager) came out and we went around and around as to who was at fault. They were pushing extremely hard on me to accept that we were at fault. It felt strange, but I didn't realize what they were doing. They said we would have to pay them $100; however, not only was it not our fault, there was no damage to their gate. They also said they may contact their corporate office and that they take these things very serious. I made it very clear that I wasn't going to pay them anything and that we did nothing wrong. Then all of the sudden their behavior towards me completely changed. They were shaking my hand, smiling, joking, and offered us water and candy. The lady even complimented my muscles out of the blue, which is just not something normal people do. It all felt odd. What they were doing still didn't register in my mind (I'm too trusting and naive I guess). However, later I realized that they were trying to extort money out of me by using psychological tactics to pressure me. The problem is that I can't prove this, but I am absolutely certain that this is what they were doing. Also, they had this routine down (it was actually impressive) like they have done this to other people before. I'm not a lawyer, but according to Google, extortion of $100 in Texas carries a fine of up to $2000 and 180 days in jail. Also, I have a disability, so that's an aggravating factor that bumps it up to a Class A misdemeanor, which carries a fine up to $4000 and a year in jail. I doubt anyone will ever be able to prove their intent behind what they are doing, but I wholeheartedly believe they knew exactly what they were doing and it's wrong. Very wrong. I know it can be hard to get by financially sometimes, but we can't resort to trying to exploit each other. It's really despicable. I strongly recommend people avoid this place.

From the owner: U-Stor are leading providers of clean, safe, and individually alarmed self-storage mini warehouses…read more We offer the affordable solution to your storage needs at competitive rates. At U-Stor, each of our units features an individually alarmed door, free 24-hour access, drive-up easy access, and onsite management.

I was having trouble getting into my unit and the man that worked in the office came out and helped…read moreme get into my unit. He was so kind and so nice. I definitely had a pleasant experience. I was so frustrated even before I had got there about other personal life issues and he was so understanding and so patient with me and so helpful. I definitely recommend this place it's very clean easy to accessand I love how big the unit is

The team at Public Storage (5204 McCart in Ft Worth) was great. Made everything very easy. When we…read morewere ready to move out, we forgot the keys to our unit. Dominique was extremely helpful in finding us assistance in getting access to our unit very quickly. Without her assistance, our day would have been much longer and aggravating.

The staff at Big Tom's has been really helpful anytime I have had a request or question. The…read morefacility is very well maintained. The road inside the facility is maintained. The electrical outlets are well maintained. The gate is secure and always available. The pricing is competitive with other facilities. Overall I have been very please with the service and quality of Big Tom's. Great place!

Convenient location. Staff responds quickly to text. Gated with keypad. Electricity at unitread more

New member here, and so far no complaints!…read more FAST FACTS: 1. Quick easy sign up online [ check ] 2. Well secured, keypads, locks, gates, etc. [ check ] 3. Great customer service [ check ] 4. Clean, air-conditioned unit [ check ] Is there anything else you need in a storage unit? Nope. MORE EXPLANATION: After moving, we realized we had too much stuff and needed a 10x5 storage unit. We did a quick deposit and claim online. It took minutes! Then, an email was sent to us with all the info needed to access the unit. Happy with how everything was panning out, we rolled over. However, when we got there, the unit was a bit of a surprise. It was a 10x5 unit but with a small door (not the most ideal for moving items in and out). I noticed there was other units available with bigger doors, so I thought... "Let's just ask if we can move units!" My husband was weary of this, but I advised him... "It's worth a shot! The worst they can do is say no. Let's go find someone!" When we got to the front desk, Jacob was there ready to help! He said, "That's not a problem! Let's fix this." In minutes, we were touring new units, transferring our lease and starting to move everything in. This would not have been possible without Jacob's professionalism, diligence and kindness. We are so grateful for his help! Extra thank you to Extra Space Storage for still having humans on site. It really makes a difference to consumers who need service.

This is a very clean, secure facility. Everyone is really helpful. The process to get a unit was…read morevery easy.

I got what I needed. Was it above and beyond?? Meh. Normal expected transaction. Price is…read morecompetitive being it that they have gate and cameras. P

After dealing with another terrible storage facility in town, we decided to give Securlock a…read morechance. The manager was very helpful, and the facilities were clean and attractive. We signed on the spot. Needing the use of their truck, we set a day/time to pick it up. We hired someone to do the actual moving, and he showed up at the appointed time. No one was there and the office remained locked up...most all day. We lost between 3-4 hours while we came up with plan B, which involved renting a U-Haul truck. The assistant manager called today to ask if we still needed the truck. Uh, no. She offered no reason why she was not on duty when she should have been. Nor did she offer to reimburse the price of the truck we had to rent because of their mistake. As I said earlier, their facilities are top notch, and ease of use is excellent. However, going forward, we will remain wary of their customer service promises. As a new customer, we are really not impressed.

very quick and easy. And amazing customer service. Definitely going to store my belongings with…read morePublic Storage every time!!!!!

Great customer service!!!!! The young lady was very informational and courteous. Also the sales…read moreassociate that I was on the phone with to start the process was a great help.

Quick and easy rental, help ful staff,nice and cleanread more

The hours here are not convenient and the rate is increased after signing. Would not recommendread more

I called to determine if what I needed was available. I received a response and several emails from…read moreRanch House. They didn't have what I needed but they were responsive and the prices were more than fair.

From the owner: The Ranch House Storage self storage facility provides ease of access and peace of mind. Our…read morefacility is kept well-lit and secure around the clock. We offer climate-controlled storage units, and select units feature carpeted floors to provide additional protection for antiques and other valuables that you want to keep off the concrete floors. Our self storage facility is protected by redundant camera systems, and immediate access to support is available via call buttons on gates and doors. Trust that your belongings are safe with us thanks to our climate-controlled storage units and state-of-the-art security. You deserve a top-of-the-line self storage experience complete with top-of-the-line storage units. At Ranch House Storage, you will get just that.