I meant to review last year when I took my cat here since my regular vet was unavailable. The vet we saw was fine, but the room was not clean (there was dog hair all over the counter) and the tech immediately took my cat to the back to be examined. We sat there for 40+ minutes in the room waiting until finally my boyfriend opened the door to the back and said, "Can we get an update on our cat?" They supposedly take the animal to the back immediately to help keep them calm?? It doesn't make sense to me. Why wouldn't you leave our pet in the room with us since she's around people she knows? Pretty sure just taking her back there to sit forever was more stressful. Also, I think it's extremely weird that they wouldn't do the exam in front of us. Just odd. At one point I heard my cat screech from the back. I really hope they're not mishandling animals. read more

I took my 3 schnauzers in for heartworm tests (pre-scheduled) because I needed Sentinel renewed. First appointment, they told me they ran out. I made another appointment the following week. When I got there, same story, they ran out. Didn't bother to call me in advance. Every since Dr. Kirlin retired, this place has not been the same. HIGHLY DO NOT RECOMMEND! read more

The staff is very friendly and knowledgeable. It's extremely close to my house so it makes it also very convenient. Only thing bad I have to say is it's a wee bit expensive. read more

Took our dog in for a echocardiogram. The technicians obviously do not have any idea what they are doing. Cut our very passive dog in several places on his chest. Will not return. read more

Eagle Veterinary Hospital - Veterinarians Near Me - San Antonio, Texas

I have a bunny named Berry and a dog named Vivi that absolutely love this place. Whether its an exotic pet or a puppy this place takes good care of you and your loved ones. The staff is always there with a smile and great service and insights. I got my rabbit neutered there and will be taking Vivi to get spayed as well. They always weigh your pets, give ideas as far as care, and the vet even recommended some amazing dog food Vivi absolutely loves. (Before her recommendation the dog wasn't eating read more

Eagle Veterinary Hospital - Vivi and her monkey - Veterinarians Near Me - San Antonio, Texas

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Front: It's awkward to walk into a place and someone you can't see sitting behind a computer 20 feet away says, "whats the pets name whats your pets name whats your pets name" over and over in a quiet voice instead of inviting you to the counter to have a conversation. I'm not going to talk to you from across the room. I will walk to the counter and speak to you face to face like a normal human. Back: RE: Vet - You only get to see captain charisma the vet if you're a female I think. For dudes, the physician assistant has to cart your pet in and out of the room multiple times, while the heavy doors slam shut each time, startling both you and your pet. Loud af. RE: Prescriptions - If you pay for the premium medications that you later don't need, they can't be returned. read more

Updated 21 November 2024, DO NOT TAKE YOUR PET HERE! Dr. Curtis and her team were good but the service from the front desk and how they handle business is Horrible! Update to my last post. My last visit here, I was told to take my dog to Mission Vet emergency as there was nothing more they could do for him so I did. A few weeks ago I spoke with Cody the lead tech there about cancelling my dog's plan since he has gotten very ill and now has passed. Cody told me that he spoke with the manager about this and said I would not be charged for the rest of the plan. The front desk girls keep calling me and threatening me with paying an amount that I was just made aware of a week and a half ago. After I was told that I didn't have to pay anything. I do not appreciate their negative and harassing tone when they call and leave messages, especially when I called and told them last week, my dog just passed and I would be in to pay this amount, but since they keep continuing to call and leave harassing phone calls, I need to have the manager contact me! Same issues with these rude girls as before. ------------------------/----- I have been trying to reach the office to speak with a manager and each time I called, either the person left me on hold for over 10 mins or they were rude and rushed me off the phone. I just need to see what I need to do cancel my dog's plan there. A manager needs to contact me as soon as possible or I will be stopping by. I want to Thank Dr. Curtis and her team for taking good care of my lil dog Squirt. He is a 13 yo chi-mix with some pressing health issues. I learned a lot from them relating to my pet as well and that speaks volumes. I am now focused on his quality of life going further and we will miss this team. Thank You Again! read more

I love Eagle Veterinary Hospital! This place was recommended to me by a friend, and I can't say enough great things about the staff that works here. We first visited Eagle Veterinary a few weeks ago for Francisco's (my dog) second round of vaccines. With my other dogs, I always had a hard time getting an appointment with their vet, but this wasn't the case with Eagle Veterinary. When we first walked into the room, they treated my dog with so much care and love, that made me feel so relief....that's when I knew this was the place for us. It had been a few years since I had a puppy, so I had a million questions about everything and the staff took the time to answer every single one of them. After our second visit (3rd round of shots), Francisco wasn't feeling so great and called them right away. I am not sure who I spoke with, but we were on the phone for at least 15min just talking about puppies, what to expect after vaccines, what type of medicine to give him, etc etc. I appreciate so much the time that person took to make me feel better and clearly explain to me all the possible outcomes and things to look for. I highly recommend Eagle Veterinary Hospital! read more

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I highly recommend this vet ! They have helped me out with dogs and my bird. They close at 530 and are open pretty early. The vet explains everything very thoroughly and goes the extra mile. Last time I brought my bird, he let me listen to its heartbeat which was very cool! this time around they are picking your pet up from the car bc of the flu virus situation. Most importantly, they are still open for emergencies, THANK YOU. The office visit is a little under $60, which is great compared to the emergency vet fee at other places. Make an appt beforehand. read more

Eagle Veterinary Hospital - Drop off - Veterinarians Near Me - San Antonio, Texas

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Very horrible customer service, someone in the office over the phone. The lady in the office told my loved one the price posted to put down an animal. Once my loved one arrived with their pet, they told them they would charge him 200.00 instead of 100.00. 1st off, they lied about the price they would charge him. Then they were rude, on top of that. I would have lost my job if I had done that at my job and told someone a different price for a complete job. That is called lying, and you cannot do that while working at any job. read more

We had to wait 45 minutes even though we were the only ones there. The tech did the work, the vet just came in and saw my folder from Animal Defense League and started in. I didn't accept the $344 test but did pay ,$300 for medicine and a shot and something to put on his food. When I got home, I looked up upper respiratory infection and it said a common cold! Thank God it's most likely a cold! If one person drives a little farther down McCullough, there is olmost park Animal hospital. Be careful read more

My dog gets very individual care here. By appointment. No big cattle call in the morning. It costs a little more. I don't care. She's worth the money. She's my partner. Dr. Kirlin is a great guy. I tried another clinic for a while. Didn't take long to realize I was mistaken. I can't say enough good things about Eagle Veterinary. read more

Such friendly staff and knowledgeable Doctors. I'm a new dog mom and Eagle Vet makes sure I fully understand her needs and next steps!

I've been taking my cats to Dr. Kirlin at Eagle Vet for 15 years. I trust his handling and care of my pets. Dr. Kirlin explains everything during office visits and is very good about calling with updates if your pet has to stay to have any procedures. He has always helped me with last minute emergencies which if you have cats that go outside, always happens. Plus I take care of some of the alley cats in my neighborhood and you have to catch them when you can. I can recommend Dr. Kirlin and Eagle Vet most highly. read more

Eagle Veterinary Hospital - This one just got back from having an abscess treated today. - Veterinarians Near Me - San Antonio, Texas

Dr. Kirlin has been seeing out cat Penny for 2 years now and the difference we've seen in her interactions with the Eagle team are night and day. Penny would meow, scratch and bite at our previous vet, not with Dr. Kirlin and his friendly staff. She acts like it's a room full of family and that makes for an easy trip. The quality of care is top notch, the staff is friendly and knowledgable, it's the best vet we've been to. I highly recommend you check them out. read more

Eagle Veterinary Hospital - Penny is not a fan of vets in general but this place is the best :) - Veterinarians Near Me - San Antonio, Texas

I am the "use your local business" type of gal and I definitely don't like traveling for doctors visits. Typically for doctors, I use friend's recommendations but this decision came from my local business hunch. Initially I set up a well visit for my 5 month puppy and was sure to ask all the necessary pre-appointment questions. I set the appointment, came in to the top notch facility and was disappointed on several levels. I'll keep it very simple with a list of reasons for star deductions. Star deduction reason 1: I set up an appointment for $100 visit which included the vet exam, DHLPP and some other important vaccine, everything I needed to make sure my pup was in tip top shape (or so I'm told). During our visit with the nurse she asked if I would like a fecal test to check for viruses/bugs/internal stuff which cost an additional $25. Miscommunication on the receptionists part, bottom line: star deduction, let's move on. Star deduction reason #2: I'm not sure if this is standard practice, but my dog was taken out of the exam room to be examined and weighed. The vet came in, briefly introduced herself and went on with a barrage of questions and prognosis. Assuming I graduated from Veterinary school, I explained to her to please break it down for me, she told me his rare condition and how abnormal it was. It made me uncomfortable to hear this from someone who didn't explain how else his check up went. I had to ask for those details. Star deduction #3: Upon hearing the rather disturbing "abnormality" my dog has, I requested an estimate for the surgery should 6 months roll around and find it necessary to proceed. I was baffled by the nurses attempt to explain things and prices, then the vet intervened, then I had to explain myself (as a concerned customer), then I felt confused. Then the vet decided that pointing fingers was necessary to right the miscommunication with the receptionist. I got the estimate (roughly $756). I went to pay my bill and $74 was due. When I asked where the $100 came from when I set the original appointment, the receptionist stated "I declined the fecal test". Instead of continuing the debacle, I thought to myself "that was because the nurse explained to me it would $25 more than my $100 visit!" What an embarrassment of miscommunication which suffocates clientele, employees and this business! Star deduction reason #4: I call around the next day thanks to my friends referrals from all over the city. The surgery ranged from $65 to $375. The vaccines range from $36 - $85. All of the people I spoke with said how common his problem was. The vet wasn't too far off on the prognosis, but she could have handled delivering the news better in my opinion. If the service was spectacular, the GINORMOUS difference in price wouldn't concern me as much (everyone has different rates). The clinic could also use some "how to communicate with your coworkers" motivational classes. Until then Sheriff and I are on the hunt for a clinic that gives us the warm happy feelings! read more

Eagle Veterinary Hospital - Veterinarians Near Me - San Antonio, Texas

Thursday was my first time taking my fur baby to Eagle Vet. I'd been looking for a new vet for my cats for a while now and since I live so close, I thought Eagle Vet would be perfect. I called at the beginning of the week and explained why I needed to bring my cat in and the lady booked my appointment for a few days later letting me know I'd need to come in in the morning because they'd have to take urine. When I got there on my appointment day, I stayed in my car like requested, and called that I was there, but they couldn't find my appointment. I honestly expected them to tell me I'd have to come back, but instead they fit me in and got all my info since "I" was a new patient! I was so pleased, y'all. A few minutes after hanging up, someone came out and asked me some more questions about my cat and took him inside. She told me what tests the doctor would perform and that he'd call when the results were in and told me to just stay put. After a little bit, the doctor called and told me about the test and the results and said he recommended doing a urinalysis too besides the blood test and when I agreed he said it would take 15 minutes and he'd call back. 15 minutes later he called back and said he thought it must be behavioral because everything was clear (thank goodness!) so he prescribed some recommended anxiety medication for my cat and I was good to go! Someone came out to get my payment and soon after my baby was brought back out. I didn't have to step a foot out of my car (which was nice but I would've been okay with going in with him too) and it was very smooth. Lots of people came after me and everyone was helped promptly. I will definitely be bringing both my cats in here and I'm so happy I live close by!! I also don't feel like it was too expensive considering my cat had four tests done. read more

Don't go here if you have anything other than a cat or dog. My bearded dragon had some sort of infection and his throat was swollen. No further diagnostics were done besides a visual exam and he was given baytril. Baytril is an overused herptile antibiotic and kills all bacteria even good bacteria. It is extremely harmful and hard on the body and should never be the first resort. With that being said my beardie was about 10 years old meaning that it would probably be even harder on him. I was away at college and my mom had to take him here so she didn't know what to do, and was so distraught when she came to his inclosure to find his body limp and his eyes protruding from his head. The antibiotic was obviously too strong for him and killed him. This was extremely negligent on behalf of the vet who I am sure just wanted to get him out of there. My mom called the vet in tears and they just said sorry and tried to not take the blame. Although herptile medicine is still a very much developing practice there was so much that could have been done before baytril. My beardie has been dead for over a month now and I can't stop thinking about all that could have been done to prevent it. read more

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My husband and I have been going to Dr. Kerlin's clinic/hospital for over 23 years - even now that we live over an hour away! His expertise is so obvious as well as his honesty in working to find an answer for symptoms one of our many cats or one withof our exotic large parrots may have. He is gentle and loving to each animal under his care. The new facility he had built is wonderful and "earth friendly" . His staff is also very professional yet down to earth & very friendly and caring with each animal. I have recommended Dr. Kerlin to many friends and all have had positive experiences. read more

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Very inflexible. Tried to get an injured stray cat in but they weren't willing to help. Only willing to take appointments well in advance. That's kind of hard to do with a sick stray that has to be trapped just to be brought in. This place appears to be about the money only from those won't bother them with emergencies or extenuating circumstances. NO THANKS! read more

Dr. Kirlin and the staff here are all wonderful and truly care about your pets. We have been coming here with our two cats for three years now. We have always been happy with the medical care and pet boarding. Recently our 16 year old cat developed hyperthyroidism. Dr. Kirlin went above and beyond to explain the disease to us and our treatment options. He took time to call us and follow up on her progress. When ever I call in with a question or concern, he promptly addresses those issues. We are grateful to have a place that cares for our pets as their own! read more

I do laundry across the street from this 'nice-looking' veterinarian practice. You should know that they kennel dogs outside with NO SHADE or SHELTER. It's 100 degrees today. There was also NO WATER. I am guessing that the poor dogs outside were just baking in their little cones. They were barking pitifully. read more

I know the other reviewer here, Fawn G and her sweet little pup, Sherrif (or Sherrie as we call her on walks in Brakenridge Park) so had I read her review first I probably never would have booked an appointment for my pets at Eagle Vet Hospital. And miss Fawn, I love you girl and I'm sad to hear you and the baby had such a bad experience! But. I didn't see the review, I simply booked the appointment for Mocha and Kitty based on recommendations from my neighbors. Mocha and Meow Meow are my two elderly pets. Mocha is a 9 year old chocolate lab and Meow Meow is a 13 year old kitty. Mocha needs constant attention and love and the kitty, well she's probably gonna live forever on attitude and spunk. They both needed wellness visits but Mocha also had an ear infection (or so I thought). We arrived for our appointment a bit early an filled out our paperwork. The staff was so friendly and instantly treated my little loves like they'd known them forever. It made me feel Instantly at ease. Mocha got ear scratches and belly rubs and the kitty got a complimentary nail trim and didn't even try to gouge anyone's eyes. If you only knew my kitty, this is a serious feat. Also in my phone call booking the appt I asked lots of questions and got straight answers so I was actually not surprised by any costs, which is good. I felt immediately at ease with Dr. Martinez. She is young and fun but really knows her stuff. I told her how my dog can be aggressive towards vets (please read my horrific experience at Schertz Animal Hospital. NEVER go to THAT vet. Please.) She graciously took that info and spent a lot of extra time with Mocha and loved her and made her comfortable and Mocha didn't even mind getting her temp taken, which has always been her hardest part. I can't stress how much this meant to me. I will sing her praises forever and ever, amen, praise the baby Jesus. Ok so her bedside manner is out of this world. But she's also a great vet. I thought Mocha had an ear infection or possibly ear mites. She showed many symptoms and I expected that diagnosis. Another vet had given that diagnosis but the treatment didn't work. This doctor looked immediately at the sore on her ear and recognized ringworm. Ringworm! And have me medicine for that. I'll admit. I thought she was wrong and reluctantly took the diagnosis. Guess what? She was right and two days later with the medicine, Mocha's ears were getting better and the "sore" was gone. I'm so thankful to her for for this diagnosis. My dog is older and that's hard enough so these ear problems were an extra nuisance that kept us from having a happy life together. I am so happy I found this vet and I can't recommend her enough! read more

This place is ridiculously expensive. They could save themselves, and us, some money, if they got rid of the clueless staff. The receptionist and nurses have ZERO personality. They love to recommend the most expensive procedures, whether it is best for your pet, or not. It is obvious, that the price of the large, expensive building, is being passed along to the customers. I made the mistake of returning a second time, due to an emergency. The only remaining vet (the owner) was extremely rude - unbelievably so. His "solution" didn't work, and ten days later, I went to another vet, and her diagnosis was correct. While waiting in the lobby, one Alamo Heights woman was screeching into her cell phone. When told that her dog was likely inoperable, she said, "Oh, well, time for Doggy Heaven," and walked out. I think this location counts on the big bucks, minus compassion. read more

My little cat, Nasdaq was having some problems, so I frantically took him into Eagle Veterinary Hospital. I was able to see them same day, about an hour after I called, which was a relief, because I was worried about my cat! They gladly accepted him, and called me throughout the day to give me updates on what's going on with my cat. I really appreciated that! I wasn't too pleased with the bill though. I felt like I was getting nickeled and dimed on every possible charge. $4.50 for 'waste disposal.' What are they doing with the waste? Going on a mission like Lord of the Rings to throw it in a volcano?! What kind of waste are they throwing away anyhow?! Cat turd? I did like the fact that Dr. Kirlin had color microscope pictures of my cat's pee. That was kinda cool, he had a few crystals in there, and you could really get a good look at it. I never thought I'd look so closely at cat pee. It's kinda beautiful, actually. When I picked Nasdaq up, he was shaken, but glad to see me. They sent me home with some specialty cat food, which cost about an arm and a leg. They didn't send me with very much of it either. I felt like I got suckered into the cat food, and could have probably bought the same stuff at HEB for a fraction of the price. But I'm not about to take my sick cat to the grocery store, so I bit the bullet and paid up. read more

Excellent care for our fur-babies. Ken is more than competent and compassionate. Wouldn't take our kids anywhere else.

They were super competent and cordial with a very difficult dog. They treated her and I very well.

I normally don't do reviews, but I noticed a couple of negative reviews on this site. Sadly, they seemed to focus on money. Caring for a pet can get expensive, especially if your animal has a problem. My German Shepherd has IBD, and from all of the research that I did, they went through the correct protocol. I have been coming here for years, and the staff is wonderful! They are friendly, attentive, and go above and beyond to help me. They treat me like I'm an old friend. I would recommend this vet. read more

I called to schedule an appointment. The lady who answered asked to put me on a "brief hold" immediately after saying hello and put me on hold without giving me an opportunity to say hello or agree to be put on hold. Then she left me on hold for two minutes. If they are this rude on the phone, I have no intention of relying on them to care for my puppy. read more

This place is great! Very informative and friendly. I even got to listen to my dogs heart beat during his appointment. Awesome touch. My co-worker referred them to me and I am very thankful! read more

I don't appreciate vets who try get you to use certain unnecessary shots on your dog or who don't believe in titer testing which is what forward thinking vets do now in order to avoid the dangers of VID (vaccine induced diseases).----no wonder the cases of dogs getting cancer is climbing!!!! read more

They take good care of all the cats in my household and the neighborhood Ferals that I bring in.

For those pet owners who want excellent care for their fur babies I recommend Eagle Veterinary Hospital. I have had Dr. Kirlin as my Vet for over 30 years. Through the years he has taken care of two sets of pekeginese, that I loved dearly. I now have a miniature long haired Dixie and a small Yorkie. At 2 months old my Dixie had parvo. Dr. Kirlin & his dedicated staff, tended to her around the clock. She's now healthy and celebrating 4 1/2 years with much love from us. At 2 months old my Yorkie had parasites and was very sick. Thanks to the immediate care given her, she's fine, except now at age 4 she is on phenobarbital to prevent seizures. Having little ones is expensive, whether they're 2 legged or 4 legged. If you love them you want the best care possible for them. And for me, the best care came from Eagle Vet Hospital. read more

Dr Garrett is awesome. We have bee taking our three dogs there for years. As they are aging she has helped us in making sure they are healthy and getting some of the meds they need. She demonstrates a caring approach and nothinunnecessary for their care thank you to the awesome staff at eagle vet ! All the assistants and staff are unbelievable ! Highly recommend ! read more

What a great place to take your beloved pet. I was struggling with heart worm medicine with my dog Mikey. But they give it to him for me and let me buy the six month supply to save money. Always treated professionally and with kindness. It is close by, clean, no pet odors and reminders when I need them about Mikey's care but most important they treat Mikey with love and realize he is not a dog but a member of our family! read more

I have taken my cats and dogs to Eagle Vet for 15 years. Today I was reminded once again what excellent and compassionate care they provide. This morning I dropped off my 11 yr old cat, who suffers from chronic oral herpes, for a dental cleaning and thorough oral exam because her mouth was once again causing her great discomfort. Dr. Kirlin called during the exam to explain that she already had lesions developing on several teeth. Extraction would eventually be necessary, but could be delayed if I preferred. I chose to go ahead with the extractions. I picked her up about 5:00 p.m. and she is alert and active showing little sign of discomfort because of the post operative anti-anestihesia and anti-pain meds administered; as well as the quality care provided during the procedure. Today I also took my two large Chow-mix dogs for their annual check-up and vaccines. They are dogs I rescued 5 yrs ago out of the Olmos Basin soccer field. At that time, while very sweet, because they had been abused it was a major ordeal to transport them anywhere. I literally had to drag them through the door of the Eagle Vet clinic on their bellies on their first visit. Because of the patience, kindness and gentleness with which Dr. Kirlin and his staff have always treated them they now are actually excited to get in the car and are the ones pulling me through the door! If you are looking for exceptional care for your pet this is the place to go. read more

I have had only positive experiences in all my encounters with Eagle Veterinary Hospital. I had a follow-up appointment with Dr. Kirlin after my cat had been to an emergency clinic. Dr. Kirlin and the vet assistant were very kind and gently with my cat. I asked questions and all of them were answered. The vet wasn't rushed or frustrated. In fact, I called several times at which Dr. Kirlin himself answered the phone and was able to help me with my inquiries. My cat is now on a special diet, the kind that the hospital carries. I'm picking up a bag every two weeks and am greeted with the same courtesy I experienced the first time around. Even when I'm at the laundromette, I often walk over to the hospital to say hello and pet their clinic cats in the lobby. read more

Dr. Kirlin at Eagle Veterinary hospital took great care of our little cat. He had to have declawing, neutering and treatment for giardia as well. The cat has made an excellent recovery and did well despite alot of work in a short period of time. They even boarded the cat for free. I think their charges were very reasonable considering all the work they performed. I highly recommend them. read more

All veterinary care is expensive, but if you take on the responsibility of a pet you should be prepared to care for them. Dr Kirlin and staff are very professional and caring. If you have a beloved pet this is the place to go. My 14 year old papillon developed a limp after climbing the stairs, so I took him in, and Dr Kirlin quickly diagnosed a torn knee joint. Judging from some of the reviews some might complain that the blood test to make sure that his kidneys could handle the pain medication was unnecessary and expensive, however I thought it was a brilliant responsible move on his part, I could not imagine what the treatment for damaged kidneys would have been. He also recommended that we use this test to also screen for his badly needed teeth cleaning (saved me doing the test twice) test was good, we got pain meds and canine glucosamine. He was walking on all fours the next day. I took him in for his dental cleaning, he needed 6 teeth extracted, I was on pins and needles til they called. I could not believe when I came to collect him he was up and perky. Keep in mind he's 14. went home with antibiotics and pain meds, and he's like a new dog now. I can't imagine how those teeth hurt, I delayed the cleaning because I was afraid of the anesthetics, very bad move on my part. My advise is take your pet and have the cleaning done. I would also like to add that Dr Kirlin recommended some weight loss dog food, and he's lost 2 ponds in a few weeks, and he loves it. Expensive? yes but you can rest assured that your best friend is in very good hands. read more

I called eagle vet to make an appointment for my cat, they had my info already since I had previously been here for other appointments. When I called, the lady I spoke to told me to come in the next day at 11:30, awesome. I take off work to take my cat for his appointment because it was obviously a serious matter, when I show up I was told there was no appointment made for me and my cat. I was puzzled because I was literally on the phone the day before making an appointment, I checked my call log thinking I somehow made a mistake because of course the receptionist is making me think I called a different vet. Nope same number, and a 2 minute conversation was on my phone log. Long story short, someone made a mistake of "setting me up with an appointment" and my cat was never taken care of, poor staff, and very unprofessional environment. Try at your own risk but they may not be much of help for your pet. read more