The store is not big enough for the amount of customers they get. I went on a Monday and I was…read morestanding in line for over 20 mins. Only one person was working and she was not very efficient. Definitely not my favorite ups store to go to.

Worked with Raquel. Very efficient, kind, and courteous. Helped me out greatly as a first time…read moreshopper with a sensitive envelop. Would go again.

The service is exceptional and professional and prompt The staff is always very attentive. They…read morealways have a smile and are ready to serve you. I highly recommend them.

The BEST place to ship out your packages! They're very easy to communicate with, and help explain…read moreeverything in regard to your shipments, tracking, etc. They also offer a mailbox at their location! Their staff is very nice and they are passionate about shipping! I will definitely always come by pack-n-ship!

I am unhappy with FedEx, the corporation right now. But I will focus on this location. I ordered…read moresome things from a store I like in Santorini, Greece. They were shipped April 7, 2026. Well, there was a 10 day commitment date to have them delivered to me. I literally cannot get through on the phone to Fedex, the main number. They never connect me to a human. So, I stopped by here to get some answers. The line moved very slow. The woman who helped me was not so helpful. She told me she had no information. I ended up going to someone else because I knew that wasn't true. Why do some employees not want to be helpful? I ended up getting a tracking sheet from a nice and helpful gentleman working there. Overall, I will go to a different Fedex location should I need help in the future.

the other workers are super kind so thats who the 2 stars are for but in two occasions already the…read moreblonde lady that im assuming is a manager is just a pain to deal with . she is entitled and not helpful at all . this time she tells me 15$ over the phone and when i get there she tells me 32 ????? what changed and why wouldnt you tell me that over the phone ??? she honered some charge and it went down to 24$ so i just payed it knowing i could go to walgreens for less but i was already there , i just preferred this store bc its next to my house. all that and when i checked the prints one was completely cut off ? why were the other ones perfect and that one like that ? why are u charging me for "resizing" if youre not even doing it correctly. and she just tells me "thats how its printing " im not paying extra for that ..... last time i come here . i rather drive more or pay more elsewhere .

I went to this UPS store on 6/17 to return an AT&T WiFi apparatus. The first girl was new and so…read moreanother person helped her to figure out how to process it. I asked was there anything else I needed to do after they took it, the people working replied "no". I then received notifications from AT&T that they had not received the device for weeks after that. I returned to the store on 6/30 to speak to someone in person and they said well if you brought it here then it will make it there because they have to wait a couple of weeks before sending it out. I have her the number of the barcode of the device. She went to the back to check if it was there and said that it wasn't. I asked her if there was any way to track where the device was, she replied no. I asked her how do they notify AT&T to let them know it has been returned to the store, she did not respond. Instead she asked me if I kept my receipt. I have now been charged $150, thanks to these people not doing their job and In the process blamed me for not having a receipt.

A great little store with so much to offer. They have mailboxes, copy service and of course they…read moreship packages. I've always found the staff to be friendly and super helpful. I'm thinking about getting a mailbox here because it's secure and in a convenient location. The price is lower than most places too. The only downfall would be the parking during peak hours. I'm stopped in here many times over the years and the staff always take good care of me every time. They treat packages with special care and everything I've sent has arrived in great condition.