If I could give this business 0 stars, I would. I called…read morethem on a Saturday and left a message. Several hours later, I received a return call from someone who was frantic, asking me if I left a message, and when I said yes, they said Oh, thank god, we are changing out phone system and they weren't sure if I called and left a message or not. Which made no sense. Anyway, she asked for my number and assured me someone (the "president," Tricia) would call me right back and would be able to answer all my questions. I never received a call back. Several days later, when I called again, Tricia, the president, was very curt with me on the phone and said, I'm looking at a list of messages, and I don't see yours. I proceeded to explain the reason I was calling - floor repair - and she made an appointment with me to come to my home and give me an estimate for the repairs needed to my wood floors. Well, appointment day rolled around and no president. I even left a message in the morning for Tricia confirming our appointment with gate code instructions, and there was no return call and no Tricia. It's been almost a week; still no return call or president at my door.

We cannot express the level of professionalism and dedication we experienced working with The Wood…read moreFloor Company. Our home like so many, had flood damage from Hurricane Ian. Tricia came and assessed the damage, provided an estimate of like for like for insurance purposes and then kindly guided us through the process of choosing a replacement. Not only we're they quick to provide a like for like estimate, they were helpful in providing samples, guiding us through our decision, final estimate, delivery, prep and installation. Through the entire process I felt comfortable in the hands of The Wood Floor Company. Everyone we worked with, Tricia, Denice, London, Alex and the entire installation crew were helpful, friendly, and knowledgeable. Finally to top off the entire process, we LOVE our new floors, Thank you to the entire team!! I'd give them more than 5 stars if I could!

Save yourself a lot of frustration and money and go somewhere else! They sell you on maintenance…read morefree flooring and a lifetime warranty, yet they don't stand by it. The installation is shoddy and done by the same people that do Home Depot's, so you can go there for a lot cheaper. The quality of the flooring is awful! We have had nothing but problems. It chips if you so much as breathe on it! You call them to fix it and they send someone with crayons that don't match the color of your floors. They give you the runaround and just don't care. Total waste of

We just purchased carpet through Olivia at the Bonita store yesterday. She was very professional…read moreand helpful. Since we have not had it installed yet, I will have to update this review then but so far very pleased.

Tony Riley Flooring installed LVP in our Estero home, and the whole experience was excellent. Tony…read morewas professional from the first call through the finished job. Communication was clear and consistent--he answered questions promptly, kept us updated, and showed up when he said he would. We trusted him with our home and that trust was well placed. The workmanship is first-rate. The floors are straight, tight, and look great. Pricing was fair with no surprises. He also went the extra mile to make sure details were right and the job was left clean. We would use him again without hesitation and recommend him to anyone in the Naples/Estero area who needs flooring done right.

I contacted Tony about doing a re-install of a complicated master bedroom/closets which had become…read morepuckered in multiple spots - he picked up the phone on the first call and was able to come out on a Saturday. His knowledge of what needed to be done to correct the improper original installation was spot on. His communication was excellent and he charged a very fair price for what was involved. Highly recommend Tony Riley Flooring.

Mike is honest, hard working, does great work, and has very reasonable prices. For my own home…read morehe's done painting, stair railing, and some others projects. He also did a great job on my parents cabinets and countertops. I highly recommend Mike!

From the owner: At Mike Renovations, we’re proud to be a family-owned and operated business, serving Southwest…read moreFlorida for over 10 years. We’ve built our reputation on quality, hard work, and honesty—values that guide every project we take on. Your home is more than just a space; it’s where memories are made. That’s why we pay close attention to every detail, working to bring your vision to life with a high-end, custom touch. Whether it’s a kitchen, bathroom, or full home remodel, we’re here to make your dream home a reality. As part of this community, we’re dedicated to helping rebuild and improve the places we all call home. Many of our clients say their experience isn’t just a remodel—it’s a Mike Renovation. We’d love the opportunity to show you what that means. Your project is more than just work to us—it’s personal.

We had luxury vinyl flooring installed and we love it. No more obvious…read moretraffic patterns from walking on carpet. Easy to keep clean and really opens up our condo. They do a really good job at keeping their customers happy and they handle great flooring-from procelain, marble, luxury vinyl, hardwood and luxury vinyl you can't go wrong. Very pleasant people!

Ritchie was helpful and knowledgeable but promised to get back to me on Monday (I was there on…read moreSaturday) No follow-up. I had to call back for prices and delivery information. There are A LOT of places to get flooring. I'm not going to do all the work and pay the same price I can get it elsewhere for better service. PASS.

Logan was awesome! Our house in bonita springs FL was hit by hurricane Ian in September 2022. Our…read morehouse was destroyed by flood water and we developed mold. After cleanup an remediation L2 renovations was hired to redesign the house. Logan had excellent ideas and took us to find new cabinets, flooring, quartzite countertops, new fixtures, and all new bathroom tiles etc. Logan made our house look better than before the hurricane hit. We are so happy with his work. The price was excellent.

Post hurricane Ian our home needed some unplanned renovations. Logan helped us design a new look I…read morelove, find quality materials quickly so we could get back into our home and came in under budget. Since then we hired him again to install astroturf outside our pool cage. Both jobs turned out amazing

If I could give this company a zero I would. This company installed my driveways at my new Lenar…read morehome. The Pavers began to separate. The company agreed to "repair" one driveway only. After the repair, the pavers began to separate almost immediately the company continuously. Blames the homeowner for the Pavers separating instead of taking accountability for their poor installation. They came out again last week. I'm attaching the videos below. On the same day, they supposedly repaired the driveways. The pavers were moving as you walk on them already had half an inch gaps in between them. This company is not using the cement barriers that they are supposed to use to install the pavers, they have horrible communication. I was told on Friday that somebody would be coming to my home to repair the poor installations. Nobody ever showed up, of course when I called today and spoke with Betty. She was incredibly rude and told me she was on lunch and can't deal with this at the moment she told me to call Lenar if I want an update. This has horrible craftsmanship, disrespectful office, representatives, and poor communication. Save yourself the trouble and money of hiring these people.

This business continuously calls and leaves me messages in which I have no relation with. I've…read moreasked multiple times to stop calling me. I've blocked their number and they'll use different numbers to call. Christine and another gentleman constantly call and it's becoming a harassment. Please check your customers information and stop calling people who have not had any business with you. If they do not respond, or have asked you to stop calling the number, at least do that that much courtesy of removing the number from your system.

Couldn't be happier with my new kitchen. Marc and Pete were amazing. They made sure everything was…read moreperfect. Give them a try. You won't be disappointed.

They contracted with us to install a tile backsplash in our kitchen. The work done looked like it…read morewas done by an amateur. We had picked out a large tile (6 x 24) usually used on floors and the wall was uneven which made this a difficult job. However, if they had provided a professional, experienced installer, he would have either leveled the wall or refused to install it if he could not do the job properly. Instead he just slapped up the tile and left. It was uneven and looked terrible. We had them come back to remove the tile. The owner said they would fix the wall so it would look good until we decided what to use instead of this tile. This time he pulled the tile off the wall and walk out leaving gaping holes in the drywall. I took pictures and sent them to the owner who promised to send out a crew to fix the wall the next day. I specifically asked him not to send the same guy. The next morning in walks the same guy with two other men to fix the wall. The two other guys did the actual work of repairing the wall while the installer stood around gabbing with them. We will never have anyone from that company back in our house and have lost 2 weeks and $1,000 in our project.

If I could rate them lower I would! Overcharged for floor covering exact same I could have bought…read moreat Floor and Decor for half the price!

My floors were installed two years ago and they are still beautiful!…read more Simply, beware of salesman Bill Herman! Up charges of 25% by the time the job was done.

Great News Max was fired and Olaf the owner of SW Construction has taken back control of all…read moreprojection . Max had taken over 6 months to complete a remodel of a small condo I own. There was a few punch list items that needed to be completed and Olaf jump in and had them completed . HE WENT ABOVE AND BEYOND , he took care of some other issues that had nothing to do with the remodel in 2 days! I am selling the unit and new buyers love the new and improved unit. Please call Olaf he is trying to get his company's great reputation back!

Highly recommended!!! Perfect, clean and good communication !!!Happy that we choose them!!read more