Stopped in just to look around and ended up buying two shirts. Prices seemed fair and the store was…read moreeasy to shop in.

Mark was awesome in the show section. Knew this was the only Alden retailer in Dallas, so I walked…read morein planning on trying on a shoe to get my size before buying online, thinking there's no way they have my size in the model I want. Spoke with Mark, he happened to have exactly what I was looking for and I walked out with a shoe that I would have normally had to wait months for if purchased online. Great service, great selection, will definitely do more shopping here in the future.

I wish I could give ten stars. Quality, style, and customer service were beyond anything I have…read moreever experienced when buying a suit. If you want to spend very modest, conservatively, or go over the top. Either way, you will walk away with the best quality, impressive, best fitting, men's wear that inspires confidence. You would be crazy to go buy off the rack department store when this is available. If you have the money to treat yourself, this is also the place. I do not have hundreds of Yelp reviews. If I give you a Yelp review, the business was either the best I have experienced, or the worst. If I find quality, value, and a business that really tries to meet a customer's needs, I feel I should share with everyone. This was definitely a unique find. I had been very inactive and recently had a surgery. I had temporarily put on a little weight and all my dress clothes were too tight. My brother unexpectedly passed, and his funeral was out of state. In a panic, I searched Yelp and found this place. The reviews, all though good , do not do this business justice. I consider myself stylish, and I like to dress well for something important. I met with Antonio and I was very impressed with his taste and his knowledge of fashion. Antonio walked me through the entire process of selecting everything I needed. Antonio listened to what I wanted, and he made suggestions that made things look great. I was shown everything and we found exactly what I needed. I was fitted and Antonio worked diligently to have it ready. I was treated so well. I had never had so many compliments on my look. The best part is that I am one of Antonio's customers now. When I lose the weight, I'm back to have my suit altered. I have made a great investment on something that looks fantastic and I am proud to wear. I will definitely be back and I plan on bringing my sons for a fitting. Antonio thank you so much for making a tough time in my life better.

If you're looking for stylish this may be your place. If you're looking for tasteful, maybe not…read more Definitely the place to go if you want a purple velvet tuxedo.

Extremely helpful staff! Best place to get a tux for JSB and other highschool events. Tie…read moreselection better than most retail large box stores!

Great place, nice people and quality clothes. This is like the good old men's clothing stores of…read morethe past.

Fantastic TX-owned store with options for anyone and everyone! Great customer service and friendly…read morestaff. The location is prime as well.

Very nice store with very nice selection of clothing and shoes for all ages. So I think the store…read morewould want to sell product. I mean I don't think they are a charity organization. They are definitely a for profit company and are a great alternative to going to the mall. Nevertheless the staff has no idea how to sell. Obviously management doesn't either or they would make sure staff was trained. If they had trained sales staff I would speculate that revenue would increase 20 to 30%. It's so sad that service is so sluggish and sloppy. I mean it's a great store with a great location. Oh well....

Such a scam. They came up and told my friend and I that the cow hide boots I was going to get was…read more30% off plus a free pair of jeans and a belt. The boots were $175. We even had the guy check to make sure the boots were in the sale. When we get up to the front he says $374. I said no and he kept trying to drop the price by a little. If I hadn't have gone and had him check I wouldn't care. But they lied. Don't let them scam you.

Literally the worst customer experience ever. Both times I went in I was ignored for a solid 10-15…read moreminutes despite being the only person in the store. I was trying to shop local and bought a beautiful pair of boots. Fast forward 5 months working a desk job and they have a hole! Went to the store to see if they could help waited forever for them to say $100 to fix, but they advised I should just buy another pair. Never again. I did not even get 5 months out of these almost $200 boots.

From casual clothing to ski gear to shoes, Saint Bernard has a very broad and wonderfully diverse…read morerange of quality brands, styles, and items.

Counterfeit /fake Arcteryx Jackets- check your tags folks! Email pictures to whistleblower link on…read morearcteryx site and reportafake@arcteryx.com After 1 month/ having arcteryx verify the counterfeit/ St. Bernard team saying "we're baffled"... I bet. St. Bernard wants their counterfeit back before they return my money! I'd rather ship it to the local FBI than send it back to the counterfeiters!!! Amazing! They still have my money and I'm stuck with a fake jacket. Updated - 4.24 Paid for 2025 Arcteryx Beta Jacket and received a 2017 Sawyer Jacket. Why would this company have 8 year old product with new packaging...? My guess: new management is making some BAD decisions. I would say bad "business" decisions, but based on the reviews, it seems likely, they're ignoring any core business principals and resorting to questionable antics. - allowing staff to treat people without --dignity and respect (great way to lose customers and better way to lose good staff). -Bait and switch (where are you sourcing 8 year old product in new packaging?- one can only imagine) -Rude behavior in store. Seems like the original owners are legit and they must have worked VERY HARD to earn the trust of local customers, growing the business and brand since 1978. I assume they are paying someone to manage the business , and they too, aren't getting what they paid for. Someone should let them know the person in charge is destroying what they worked so hard to build. - oh, and potentially blocking legitimate reviews on the website - I can only speak for mine: submitted , verified, and never made it to review page. The review page reads like google reviews: weird names, lack of specific content, ... you know

Excellent service. Great products. Good prices. Can't go wrong here. Went in and greeted…read moreimmediately, I told them what I needed and they immediately found what I needed. Quick and efficient. I highly recommend this business.

I was in a huge time crunch and the service was perfect. Found me what I needed when I needed it…read more Even adjusted pant length on-site. Ask for Mike- he knows what he's doing and will take care of you. No notes, just perfection- thanks Mike my guy if you're reading this.

This experience confirmed exactly what countless online reviews already warn about: inconsistent…read morequality, poor customer service, and a frustrating return process. I placed a $250 order and received a pair of pink shorts from the limited Special K-Pop Demon Hunters one-time collaboration for my niece's birthday. The item arrived visibly stained, snagged, and pilled. It looked unmistakably like a worn return that had been carelessly repackaged and resold at full price. This was not a minor flaw. It was obvious damage. Because this was a one-time collaboration piece, it is now completely sold out and will likely never be restocked. That makes this situation significantly worse. The only "resolution" offered was for me to return the item for a refund -- meaning Zara's error cost my niece her birthday gift, and I am left scrambling to replace something that cannot be repurchased. I contacted customer service twice -- once via chat and once by phone. Both representatives repeated the same scripted response: return it. The phone representative was dismissive, audibly annoyed, and spoke to me in a condescending tone, as though expecting basic quality control was unreasonable. A global retailer should not be reselling damaged returned merchandise without proper inspection. And if this reflects broader fulfillment practices, that is deeply concerning. A quick search of Zara reviews shows that complaints about inconsistent quality and poor customer service are not new. Unfortunately, I can now confirm this firsthand. I hope this review reaches someone in leadership who is willing to address what appears to be a recurring operational failure. It is unfortunate, because Zara appears to have a strong selection of children's clothing and exciting collaborations with major brands and cultural franchises. However, partnerships of that scale deserve fulfillment standards that reflect the value of those names. Based on this experience, I will not be ordering again.

My husband and I shopped at ZARA on January 21st. He purchased a pair of pants and a cardigan. He…read morekept the cardigan but the pants were too short and he wanted to return them. He paid cash. The associate verified his phone number. He never received a text receipt. I called the ZARA customer service 6 times! They were absolutely NO help. Each time they said that would follow up. They did send me a receipt with the cardigan, which I kept, but sent me a receipt from another customer with their master card number. How irresponsible! I asked the manager if I could just get a store credit ..her reply was No without a receipt. She told me I could get something for $13, nothing in that store was $13 at that time. I was in there today,Feb 10 to take care of this matter. I work retail and understand how important customer service is. I'll never shop at the Galleria ZARA!