Poor customer service. Sends bills via text messages. Really? Who would not think that it's a…read morescam? Doesn't return calls.

There haven't been many times throughout my life that a Doctors office have given me or my family…read moresuch wonderful treatment. We had an appointment that I missed bc I woke up late, I called to see if they would still see us unfortunately the Dr. Was tightly booked but I was able to get an appointment with the APRN (his nurse-Debi) just a few hours later she was attentive kind concerned and explained everything, that my son who's 17 is going thru bc of his ear infections. A condition he has had since birth. This is our 1st time with this Dr. And wished we had him years ago. He was given a hearing test, Ears checked through a microscope and that's how this visit was everything for me felt like it was done using a microscope. I'd also like to mention Terry the nurse she was the exact same way with my son. Concerned and patient in talking with us. I know there's not a better Dr. Specialist office out there! If you are lucky to have an appointment with them u will understand why I praise these 2 ladies the way I have.

Came in with family member that needed scans. Need show ID get sticker with name to go in…read more Signs not greatest to direct people around hospital. Ask employee they say a letter and it's like ok and which way do I go?? So been sitting here for a while watching same thing happened to us happen to many more people. Got off elevator need take left but 3 way hallway with no clear sign saying scans in a certain direction. As lady is this were we go at a counter yes, BUT need sign in on machine tucked in corner. Can't goto the person and say ur name and start nope need use machine. Elderly struggled, getting stressed having to use machine they can barely see and not sure how to use. Employees at counter had to leave come out and direct them how to use. ( why, can't we just check I. With the person you end up going to anyway). Man with crutches couldn't use machine and refused because he was holding g on to crutches and employee had to come help because he couldn't relax and figure out machine. Several more people baffled by having check in to machine you don't see that's tucked off to side. Older people can't handle modern tech, and people with disabilities don't want to fuss with it either. And if you're experiencing health issues and your problems stressed and panicked and don't want to have to fuss around with tech, especially when seconds later you go to the person sitting right there. And using letters instead of numbers doesn't do anything but throw people off. Ok last complaint, a man came in with arm crutches to struggle to walk. He had issues trying sign in, and asked were to sit and wait, then employee comes to get him to bring him where needs to go and walk him there and he's struggling to walk. He takes few steps asks if it's far? She said yes he said I can't walk that far can get chair and she was like uhhhhhhh. She couldn't be bothered to ca for help and made guy walk and said oh just take ur time. Unbelievable. No excuses at Al to make man struggle instead getting chair. We had scheduled appt for test, showed up early, finally found spot we had to goto , messed with machine to check I. Spot to lady at counter only be told don't have appt today. We got call last night confirming. Made a thing about it, only to be able to get MRI done anyway. I'm sure we had appt, and seems werd just so happen to have open Machine for scan. Employees should worry more about helping the confused nervous people coming into this hospital instead of gossiping and watching people struggle to fig things out. When pulling up to hospital employee parking sign then you drive further say is patient parking to left, go in park but your near surgery door. If you keep driving by what is main entrance more parking. This place has no clear directions. Employees should be well trained to handle their spots and they seem confused themselves. Unnerving when these are people supposesupposed to to do their jobs right so insurance doesn't harass me in few wks because they failed to process appt properly.

DO NOT go to maternity ward here on floor D. Its our worst…read moreexperience in a hospital ever. The staff was more interested in gossiping about patients and cell phone use than caring for the patients. I heard them gossiping about patients first hand while charts weren't filled out and newborn diapers weren't changed. There was no excuse for that type of treatment when the maternity floor was practically empty, now we know why. My brother came up to visit, he asked me if anyone smiles on this floor.

Went to LHOA for a broken ankle 12 hours after an ER visit w/x-ray. They did a 2 minute look and…read moreout the door, and the tech comes in an says more x-rays. OK. More x-rays. Then they fitted me for a boot and gave us one that was L for my XS-size foot. Charged me $550 for the boot. Later, at home, and suffering with this anchor on my leg, I looked up replacement boots on Amazon. There is the exact same boot for $69 shipped. So, $481 markup over the Amazon price. That's a 700% markup. You tell me if that's right. So I buy the proper XS-size from Amazon and when I went for my checkup a week later, I tried to return the original boot, telling them that it was misfitted as a L size for my XS leg and it was causing extreme pain and it was their fault. They told me too bad, no refunds. Went through 2 clerks barfing the same predatory nonsense before the office manager came in to tell me to go pound sand. Imagine having a job where your role is to steal from people. So by all means, do go to LHOA if you want MDs that put profit over people. Also, while I was there, Dr. W yelled at 3 techs in the room across from me, telling them, "I have 3 rooms empty, go fill 'em". Because, you know, can't let that money train idle. And finally, when I went to another ortho, Dr. Penny in Torrington, he found that the inside of my tibia had a fracture that LHOA missed. I guess that second and third set of films weren't enough to catch their attention while they were counting their money. But they sure were right on it when it came to jacking me for $481 over the price of that giant boot that we donated to the VA because I heard that Sasquatch was an honorable veteran. LHOA is warehouse medicine at a concierge price. Go see Dr. Penny at Charlotte and see what kind, competent, and human-centered medicine is all about instead of getting treated my MDs who see patients first as profit (gouging) centers. Unbelievable. It's not just insurers ruining medicine.

Dr Wisch and staff are fantastic! Bristol office and the Torrington office have been great!…read moreHighly recommend if you need a great orthopedic Doctor!!

Horrible front desk staff, no communication skills. I have been waiting for my provider to send…read moreover my inhaler for four days I called the office on Friday morning to have someone call me back do to all my symptoms I was having never received a call and it looks like no one report it to the nurse no documentation was done in my chart the girl that took my info did not ask what was my symptoms or how long I was sick for all she said was ok I will let them know and hung up. I called back Monday because I still did not received a call back nor any medication was sent over I had to go to the urgent care to be seen. I have many years of experience working in the medical field and what they did is completely unacceptable leaving an asthmatic person without an inhaler.

The office is dismissive and disrespectful. From the front desk staff, all the way to the clinical…read moreworkers, this place is disgusting and distasteful and I would never send my loved ones here. If I could give negative stars, I would.

I have only had a consult for a face lift ; so far very impressed with the Dr's thorough and…read morethoughtful explanation of why and how our faces age, and what he can realistically do to improve our appearances. He also explained the procedure in detail to the point where I can visualize the whole process. It would appear this Dr. is extremely knowledgeable as well as skilled. I give only 4 stars because, frankly, I have had no work done yet. I might also add that the office is pleasant,and his staff is very nice. So at the very least get a consult with Dr. Stanislaw!

For The past two years I have noticed a midface groove between my nose and cheek. I wasn't sure…read morewhat it was from so I visited my local Medi-spa to see what options I may have to address this and many others after who all told me there wasn't much they can do because the area was tricky to treat and I was left without a solution. I've come to live with this "groove" of mine and tried micro-needling various lasers and peels yet nothing seemed to help. I wanted to avoid filler because of a past experience with under eye filler gone wrong. I did a little research and came across Dr. Stanislaw's office and his services. I built up the courage to book a consult appointment to see the Dr. with high hopes for a solution. My appointment was booked quickly without issues and upon arrival parking and checking in was quick and easy. The staff was so friendly and welcoming the office was clean and comfortable; in regards to working within pandemic guidelines this office was 100% compliant. Meeting the doctor for the first time I was a little nervous but he was absolutely wonderful and explained everything to me including the anatomy of my face reasons why certain imperfections occur and different solutions that may work while also discussing risks. After a couple of my tears were let out during my visit the doctor explained his plan with me and I was more than pleased. My follow up visit was definitely not a 1-5 minute visit. Dr. Stanislaw took his time and was nothing less than precise. He made me feel comfortable throughout the entire procedure. Once he finished and gave me the mirror to observe my results the joy and happiness of his work was beyond my expectations. If anyone is reading this and can relate or needs cosmetic answers I would absolutely recommend Dr. Stanislaw and his team. They have been the best I have come across in CT and am looking forward towards my Follow up appointment.

I've been here a few times now when recommended by the PCP to get x-rays, COVID testing and so…read moreforth. The Staff each time has been pleasant and knowledgeable. It's set as a walk-in first come, first served. So no appointments. Which is fine. The wait usually isn't that long in my experience.

The office is clean and organized. The staff are kind and caring. The doctors are knowledgeable.read more

I was referred by my ENT to Dr. Marc Eisen. The care was first class. Susan Rostron, Dr of…read moreAudiology performed the most complete hearing exam/test I had since entering the USAF over 27 years ago. The office staff, Lesley, checkin was flawless, quick and pleasant. Dr Eisen and his medical assistant Towana were thorough, knowledgeable and precise in the diagnosis. A superb run medical practice! Highly Recommend Ear Specialty Group based on the utmost professionalism displayed. A 9/11 First Responder.

From the owner: Dr. Marc Eisen is a neurotologist specializing in diagnosis and treatment of hearing loss,…read moredizziness, balance disorders and ear disease. Our team of specialists focus exclusively on the ear. Our mission is to connect you with an interdisciplinary team of professionals. We pride ourselves on the superior level of care we provide our patients; combining the latest technology with the expertise of our physicians, doctors of audiology, and vestibular therapists.

Referred me to a Mohs surgeon who went on to make Frankenstein out of my face. Then when I went…read moreback to show him, he was a FULL HOUR late seeing me for my appointment. It may have been longer had I stayed, but I left after an hours and didn't end up seeing him ever again. If I could give zero stars, I would.

I read the reviews about the staff being unfriendly and I have to disagree!! They were extremely…read morepleasant. My one complaint is that I was on time and they took my son 1hr and 10 min late. I got there and the room was full...I was hoping there were more than1 doctor but no such luck. He appears to book every 10 minutes but I'm not sure. I heard someone mention being his 3:30 then another 3:40. Either way we waited over an hour. Once I met the doctor he seemed to know his stuff he did not rush us and I liked him. I do not believe I need to go back...if my sons condition gets better there is no need and if it doesn't I will go elsewhere.

Torrington Orthopedics I walked in and they fit me in…read more Everyone was kind and friendly, I had Xrays and a diagnosis and a shot in the knee. The cost was so reasonable. Compared to walk-ins this gets an A plus Thanks all of you.

I drive 2 hours to see Dr. Wisch for my hands and elbows. Good care. Friendly office.read more