I would give it a 0 if I could but that's not an option. I only got to use the car sold to me for 2…read moreyears because the prick (Danny) who sold me the car refused to give me the title after paying the car off. Ended up donating it to Kars for Kids because I had no use with it with not being able to update the registration or anything. It was a complete waste of money and time. Not to mention a complete rip off

He means business..nice selection. Fair prices Small lot…read more Does finance if needed Does discount for cash pay

Hello, my name is Shantell and my experience at Central Auto was great! After researching the…read moreservices I needed for my car, I knew it was the right choice. The pricing was very affordable and fair, the Customer Service was A+( MaryEllen), and the technicians were informative on everything that was needed. I found the right people to keep my car running like new! Thank you, Central Auto, a new customer I am.

My name is Anthony Williams Central auto lie about the work they done and they overcharge you for…read morework that they haven't done. I wouldn't recommend nobody to take their vehicle to them.

These guys incorrectly installed new front brakes on my wife's GLK when we had it in for service…read morelast May. After months of trying to chase down unusual noises during cornering and braking, I finally figured out the problem with the help of another mechanic. The inside pads were installed on one side of the vehicle and the outside pads were installed on the other side. Unfortunately, it meant another brake job, because several months had passed and the pads wore unevenly and damaged the rotors in the process. I've done a lot of reading on the subject, and apparently the problem of incorrectly installed brakes is not all that uncommon; however, I just expect better considering the cost involved. This shop has lost my trust and I won't be returning for any additional work.

The best. We've been going to BMI for over 10 years, and we drive nearly 2 hours to get there…read morebecause we know the service can be counted on. We've been there for numerous things, buying a vehicle, having repairs, you name it. The people are always nice and the service is excellent. The owner, Eric, knows his business and can find an issue if it's there. He's pleasant and very honest. That's hard to find. Highly recommended.

We called Covington Pike in search of a new family vehicle for us and our growing boys. My husband…read moregot in touch with Hugh the sales manager. He was no nonsense and willing to work with what would be best for us. We were able to get most of the negotiation done prior to coming to the dealership. He made it easy and was very accommodating. We liked how down to earth and reasonable he was in comparison to nearby car dealerships. He was quick and efficient. Really loved working with him. The moment we pulled up to the dealership at Covington Pike we were immediately greeted by an awesome, friendly, and helpful person who we would find out later was our Subaru dealer. Daniel was so informative, I loved his approach and realness. He really got to know us and what our family needs out of the vehicle we were looking for and was kind hearted and very up to date about Subaru and also current cars on the market., how Subaru outshines them, as well as the history behind some great older models as well. He showed us around and made us feel comfortable and at home in the process and that's something that's hard to find in a car buying experience. Paul in finance was a gem!!!! He was so cool, had impeccable taste in music, was friendly, educated, and really made us feel safe through the nervousness of financing a new vehicle. We felt like we were in such good hands and any questions we had were answered clearly, he was very honest and straight to the point but warm about it, which is rare to find when you hear how stressful financing can be when buying a car. Paul was funny and caring and made financing a breeze. It was relatively quick and easy from start to finish. I can't say enough good things about the atmosphere and the employees at Jim Keras Covington Pike Subaru! Five stars!!!!! We couldn't be happier!

I have had good experience when I bought my crosstrek from them, Karen Roth was very helpful. That…read moretrust and good service went down the drain when I went last week to get the 60k maintenance. I was scheduled at 9am, the loaner lady and the check in lady were very nice and very helpful. They were knowledgeable about what they do and things were covered. I left the service dept around 9ish when I got the loaner car. Went back after 1pm, I was asked if I was told if my car was ready, I said no, I just wanted to wait in their waiting room this time. After 2pm, I got a text that the video inspection was ready with the recommendations from the technician. Then I was asked if I declined the recommendation, would I still want the 60k maintenance done. This was 5 hours after my supposed scheduled time. This was not the concerning part. The issue was the recommendation. My coolant was leaking and splatters all over the car. The technician recommended to have an engine replacement/seal which was quoted at $12,000. I declined the recommendation. I had it checked by another technician, and I checked it myself too (I had finished automotive classes but didn't get certified, just wanted to know about it). The issue of my Subaru was actually just worth $14, which was the reservoir cap, needing replacement. The leak, the splatter, and whatever the engine replacement was for, they were just worth $14 and NOT $12,000!!! All I'm saying is, please check and recheck, and ask questions before you say yes to their recommendations! You never know who to trust these days!!! The Service Manager messaged me and said, "it was their fault coz they have a new software that messed up the whole thing!" New software or not, it still needs verification and rechecking before recommending a $12,000 worth to a client! So be careful dealing with them! Do your part and be proactive!