I regret to say that my experience at this dealership was disappointing. The reviews I read before…read morevisiting were all negative, and it seemed like everyone had the same story. We waited for over 20-25 minutes before a salesperson even came out. When he did, he walked right past us, kept his eyes straight, and held his head low, as if he didn't want to be bothered. It wasn't until my husband said something loud enough for him to hear that we were acknowledged. The salesperson then said, "We don't like to come out that much; we like to give people space." I hope that we weren't being profiled or pre-judged. We had a completely different experience at the BMW dealership we stopped at before this. We were given a couple of minutes to browse, greeted, offered drinks, and shown three vehicles. If customer service is important to you, I highly recommend seeking out another dealership.

Do not use the Chargepoint EV charging station at this location. This was absolutely the WORST…read morecustomer service ever!!! Car was stuck to their machine almost 2 hours. The most ridiculous and frustrating experience ever with a charging company/location. *** NOTE- Not a Mercedes of Memphis issue/ review **

I would give this place 10 stars if we could. We called on Wednesday to inquire about adding…read morerunning boards on our new 2023 Gladiator, Jay got us in the next morning promptly at 9:00am. We are extremely satisfied with the work and the staff. I definitely recommend CROSSROAD for all your custom Jeep and truck needs. Thanks again Jay !!!

If you need running boards, Jeep lifted or Custom Tires, Go see J !!!…read more They have Excellent customer service. And the work was done well and in the time frame I was promised....

Kudos to Martavion at Wolfchase Honda…read more He and Abdul, the Service Manager, have shown nothing but patience and professionalism with me. The service manager (Abdul) came out personally to greet customers, and when I shared my concerns, he made sure I was fully taken care of. I've been calling because I was still having issues with my brakes, and not once did they become impatient with me. They always returned my calls when I left voicemails and made sure my concerns were addressed. Hopefully everything is finally resolved and I won't have to bother them anymore about this issue If you're looking for great service, go see Martavion at Wolfchase Honda and tell him Celia sent you! Thanks again, Tay and Abdul!

This is a dishonest dealership with Bait-and-Switch Pricing…read more I recently attempted to purchase my mom a vehicle from this dealership and was completely disappointed by their dishonest sales tactics. They advertised a 2025 Honda Accord Hybrid online with an Internet Price of $35,410--including a listed dealer discount--but when I got to the dealership, they claimed the price was $36,925, conveniently ignoring their own advertised discount. This is a classic bait-and-switch move to lure in customers with lower prices only to push a higher price once you're there. Even when I showed them proof of the online price, they were unwilling to honor it, offering no reasonable explanation. If you value transparency and honesty, I would strongly recommend taking your business elsewhere. There are plenty of dealerships that won't waste your time with misleading advertising. Listed below are the salesmen that I spoke with: *Salesman: Jerry Hughes *Manager: Tim McCray UPDATE: As an update, we purchased the exact same car from SOUTHAVEN HONDA and had a much better experience. We were in and out in just over an hour. The team was professional, fair and more than willing to negotiate. The car was listed at $36K and we purchased it for 33K. Take your business to Southaven Honda and ask for Clayton. You will get a GREAT deal!

I have to say that I was impressed with my recent experience with this dealership's Parts…read moreDepartment (only). I easily ordered over the phone a pair of related OEM auto parts that I needed to repair my wife's car. The parts arrived the very next day, and I was able to conveniently pick them up at the parts counter, located at the back of the customer waiting area. The parts employees even honored a 10% discount for which I was eligible. I would do business again with the Parts Department here. A solid four stars.

Cannot recommend them highly enough! Buying cars can be stressful, especially if you're looking for…read morea great deal on a dependable vehicle. A unicorn right!?! Well we found ours at Principle Toyota. Michael Larkin is an excellent salesperson who went above & beyond to find exactly what we wanted. He made the whole experience a great one. Buddy Carnett took care of the financing & was an absolute joy. Rick In took the time to check on us & make sure we were happy with our experience. We got a great car, at a great price and had a wonderful experience. The only negative was Trey Alston. I would steer clear of him. Todd Lochner should be very proud of the majority of his employees. We will most definitely recommend them to friends & family.

Took my truck in for service and to fix a recall. Sal was the one who helped me out - he was a…read moreprofessional and straight shooter. The service department was busy and I dropped my truck off late afternoon, but they were still able to get it done before closing and saved me a trip back the next day. Truck came back clean and running great with issue fixed. Will definitely come back for the next one. Thanks to Sal and the team!

AutoNation Ford Memphis Service Center…read more Add a photo AutoNation Ford Memphis Service Center 4.3 (255) Car repair and maintenance service in Memphis, TennesseeOpen Overview Products Services Reviews Photos By owner About Google review summary Reviews All oil15 truck14 dealership11 service advisor9 +6 Sort by Most relevant Newest Highest Lowest Samantha Ackerman Don't waste your time with these people! They had my car for 2 months and it is worse now than it was when I dropped ot off. Now that they jacked me around for 2 months, my warranty is out, so im going to have to pay someone to diagnose ... More Lauren Kiger 4 reviews 4 days ago New Used their service center and online appointment system. Signed up for a recall, a $46 oil change, and a $22 tire rotation. They called and said that on their end the appointment just said, "for services." I told them what services I ... More AutoNation Ford Memphis Service Center (Owner) 3 days ago Hi Lauren, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (901) 209-1259 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Taniya Key 1 review 3 weeks ago New The oil change service was excellent from start to finish. The staff was professional, efficient, and friendly, making the entire process smooth and hassle-free. They explained everything clearly, completed the service quickly, and even ... More AutoNation Ford Memphis Service Center (Owner) 3 weeks ago Hi Taniya, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road. KL Johnson 2 reviews a week ago New I booked a service appointment for 9:00 Tuesday morning on May 20th for a recall and brake work and dropped my car off at that time. Only part of the work was completed and not until Wednesday May 21. When I called on Wednesday to check ... More AutoNation Ford Memphis Service Center (Owner) a week ago Hi, thank you very much for sharing these comments,. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1259. We hope to hear from you. Samantha Ackerman 14 hours ago New Don't waste your time with these people! They had my car for 2 months and it is worse now than it was when I dropped ot off. Now that they jacked me around for 2 months, my warranty is out, so im going to have to pay someone to diagnose and repair it. Supposedly mike, the lead mechanic/shop foreman, whatever he is has been on it and everything is "normal". Its "normal" but its gotten worse since you had it, please make that make sense for me. So now not only does my transmission make a horrible noise, now my car jerks like he** when you put it in gear...but according to Mike, that's normal. What really should have told me all I needed to know about them is, when I dropped it off I had a nail in my front driver side tire, picked it up 2 months later, there's no nail, and not one single person said anything about it...I mean did yall plug it, patch it, what? Shouldn't yall have mentioned that?! And don't bother calling them, 10 times out of 10 they will NOT answer the phone

Needed a car and my credit isn't that great ..was able to get a car with financing that wasn't…read morecrazy priced. Saved me do I could back n to work

From the owner: Our business was established in 1995 in Sardis, Mississippi. We sell used cars that are financed to…read morethe Tri-Lakes area. Outlying areas sales can be cash or financed through an outside lien holder. Out of state purchases, are cash and carry title. We sell used cars at great prices! If you have any questions or would like more details on a vehicle, please feel free to contact our office at 662-487-1871.

This was our first visit to Midas, and the experience was smooth from start to finish. We came in…read morefor an oil change and were pleasantly surprised by how friendly and professional the staff was. The waiting area was clean and comfortable, which made the short wait easy. The technicians took the time to explain everything clearly and didn't try to upsell unnecessary services. Our car was finished right on schedule, and they even checked our fluids and tires at no extra cost. It's nice to find a shop that values honesty and good customer service. The whole visit felt efficient and trustworthy. We'll definitely be coming back to Midas for our next oil change and any future maintenance needs.

Took my truck in to get a tire patched and they completely missed the hole in my tire with said…read morepatch and charged me $45 and wasted two hours of my day waiting for them to "fix" my tire. Highly disappointed in Midas and will not be going back

waiting for a Manger or even the owner to call me back about my title for my car paid off in Dec…read more 2022. Took them until Feb 2023 to have me come in and then they screwed up my paperwork and in June had me come back in to do over, after me calling them every 3/5 days and still haven't gotten my title from Mississippi. Mississippi states they don't have my paperwork again.... And i called every day for 2 weeks now always a he will call you back... lol Buyers beware.....

I bought a car from the Memphis location in 2020 had my Volkswagen for 2 years had about 8 payments…read moreleft the motor went out the dealership came picked it up from my house I was told by management I would be able to purchase another vehicle when I was ready well liars wen I got ready to purchase the new manager who's name is Rick said sorry we can't sell you a car without any explanation I'm a great paying customer only had a few payments left that is so bad for business and his attitude really was horrible..no worries Memphis location need better management