I have been living at the Canoga Lakes condos for decades now and have seen property managers come…read moreand go over the years but none of them can hold a candle to Melanie Wood at Rubin Properties! The property is almost as old as I am and it has its fair share of problems but whenever you call the office to report a situation, Melanie always has a solution Finally, a customer service representative who handles the problem instead of just passing the buck! Keep up the good work Melanie!

I usually don't leave negative reviews, but my experience with this property management company has…read morebeen persistently disappointing. In every interaction we've had with Kaylie Speed, we've encountered avoidance, deflection and a complete lack of accountability. She constantly dodges responsibility and points to the HOA board whenever a real issue comes up. It feels like she's more focused on avoiding problems than solving them. I've tried to be patient, but I keep hitting the same wall.The communication is cold, and sometimes even rude. I've received incorrect information just to move the conversation along. That's not just unprofessional, it's careless. And when I've raised concerns, they've been brushed off like they weren't important. I don't know if this is how the whole company operates or if it's just her, but either way, it leaves a lot to be desired. When someone is the face of the company, professionalism and basic customer service should be non-negotiable. Sadly, that has not been my experience.

What an amazing experience we've had thus far with Jessica Molina. She recently took over…read moremanagement of our complex, and although I'm sure the transition has involved a tremendous amount of work, she has been incredibly responsive and attentive from the very beginning. As soon as we encountered an issue, Jessica was immediately on top of everything. Unfortunately, in the past it was often very difficult to reach the previous person in her position, even during emergencies. Jessica, however, has been extremely accommodating, efficient, and proactive throughout the process. We truly appreciate her kindness, professionalism, and due diligence. We are very happy with the positive changes Allstate has made.Thank you Jessica

As a board member, I've worked with a lot of management companies over the years -- Allstate HOA…read moreManagement is in a completely different league. What sets them apart is the transparency. We get clear, honest reporting that our entire board and homeowners can actually understand and trust. They pick up the phone, they follow through, and they genuinely feel like a partner invested in our community -- not just a vendor collecting a check. From dues collection to event coordination to compliance, everything runs smoothly. If your HOA is stuck with a company that treats you like a number, make the switch. We did, and we won't be going back.

Keren has been very communicative and aided us in getting our air conditioning timely assessed in…read morethe midst of a heatwave. Fingers crossed it will be repaired soon.

UPDATE 7.22: Wanted to share an update now that it's been about two months. Keren and Raziya have…read morebeen excellent to work with since my initial review -- communicative, transparent, and clearly committed to making things right with both the move-in and the ongoing house issues. The early experience keeps this from being a 5-star review, but their follow-through has meaningfully changed how I feel about the tenancy, and I appreciate the effort they've put in.

We have used Carnahan & Associates to manage our rental properties since 2018. They are by far the…read moremost professional property managers that we have ever engaged. We have recommended them to several other rental property owners, and they have all kept them on. Carnahan & Associates has a strong staff and a wide network of contractors to provide a wide range of services from marketing homes, finding tenants, coordinating any improvements and ongoing repairs that may be needed, and collecting and disbursing rent. They do all these things very well. The monthly and year-end statements make profit tracking and tax filing straight forward.

I have 4 residential buildings managed by Carnahan property management for many years and am…read morecompletely satisfied with their performance to keep the properties in excellent shape and deal with the tenants. They are great in communication with me and tenants and I completely trust them to manage my business.

I lived at a Yale property for three years and it was a very nice experience. I had a few…read moremaintenance issues, but they were fixed quickly.

Before renting from a property managed by Yale Management Services, I encourage prospective tenants…read moreto thoroughly research both the management company and the specific property they are considering. The following review reflects my personal experience with Yale Management Services while living at one of the properties they manage. My experience with Yale Management Services has been one of repeated maintenance delays, poor communication, and ongoing struggles to have serious habitability issues addressed. I have been without functioning air conditioning for five months, including during the San Fernando Valley summer. During recent heat waves, temperatures inside my apartment reached 98°F. Concerned about my family's health, I hired independent environmental professionals at my own expense to inspect the HVAC system. Their inspections and laboratory testing identified significant mold growth inside the furnace and supply plenum, torn fiberglass insulation within the air stream, and possible asbestos-containing debris inside the airflow plenum. I now have three separate laboratory reports documenting mold contamination. Yale also provided me with a Word document summarizing their findings that conflicted with the laboratory report attached to the same communication. After reviewing the laboratory data, I believed the summary intentionall misrepresented the findings contained in the attached report in order to avoid repair. Despite multiple laboratory reports documenting mold contamination and written recommendations advising that the HVAC system should not be operated because it could circulate mold spores and fiberglass particles throughout the apartment, I was repeatedly told that I needed to operate the system before management would consider replacing or repairing it. At the time of writing this review, the HVAC system has still not been replaced, and my emails and phone calls regarding this issue have gone unanswered for more than three weeks during an extreme heat wave. This was not my only experience with delayed repairs. My apartment also experienced a partial ceiling collapse involving popcorn ceiling material that later tested positive for asbestos-containing material. Management initially attempted to have on-site maintenance personnel perform the repairs instead of using licensed asbestos professionals. Because I was concerned about the potential health risks, I contacted the South Coast Air Quality Management District (South Coast AQMD). The matter ultimately required intervention from both South Coast AQMD and the Los Angeles Housing Department (LAHD) before proper remediation was completed. What should have been a straightforward repair ultimately took approximately three months to resolve. Throughout my tenancy, I found it increasingly difficult to obtain timely responses regarding serious maintenance issues. In my experience, repairs that appeared likely to require significant expense often involved repeated delays, temporary solutions, or extensive follow-up before meaningful action was taken. After I began documenting habitability concerns and asserting my rights under California law, communication from management became increasingly limited, and at times my emails and phone calls went unanswered. The laundry facilities were also a recurring concern. During my tenancy, I repeatedly observed cockroaches in and around the washing machines. In my personal experience, interactions with on-site management were frequently unprofessional. I personally witnessed the property manager yelling at children who were outside playing, and I often found communications with management to be dismissive and confrontational. Overall, my experience with Yale Management Services has been extremely disappointing. Independent environmental testing, repeated maintenance requests, and intervention by both LAHD and South Coast AQMD were required before some serious issues were addressed, while others remain unresolved. I encourage anyone considering renting from a property managed by Yale Management Services to thoroughly research the specific property, read reviews from current and former residents, and understand their rights under California's habitability laws before signing a lease. Based on my personal experience, I cannot recommend renting from a property managed by Yale Management Services.

Ed is so easy to work with. His team has helped me find really good tenants for my first home and I…read morehad nothing to worry about. Ed and his team are always very well informed with the ever changing laws in Los Angeles. They are always available to answer questions and give very professional, well-informed, and knowledgeable advice. They are very kind and easy to work with.

Farhad helped us find a beautiful home and made the process so easy. He is a great agent and we…read morereally loved working with him. We saw a lot of properties with different agents and he was by far the nicest and most professional. We love our new home and appreciate how clean and well maintained the property is Thank you!

I been living here for over a decade. I love it! I feel safe here and have not had any bad…read moreexperiences. I lived at other places before and it was a nightmare, The Met feels like home to me. Friendly neighbors and HOA staff. Its well kept and so convenient to shopping and entertainment

The HOA makes this place difficult to live. Everyday they put out a new rule that makes things…read moredifficult for residents. I dont mean important rules, I mean small things. You ask them for something and the answer is either no or they take 6 months to get to it. Things in my building are broken like door knobs, broken panels in the elevator, outlet covers sticking out in the lobby. You tell the HOA and maintenance never really fixes things right.

There are many wonderful people at this company! Shout-outs to Andrew, Addy, Chasity, Gabriel,…read moreAroldo and Hugo!

My toilet exploded for the 2nd time in fewer than 3 weeks this morning (and at least the FOURTH…read moretime since we've lived here). My roommate went to the leasing office over 4 hours ago, and they have sent NO ONE. At least I was HOME and able to catch it this time, so who gives a crap that *I* don't have a working toilet as long as there's no risk to *their* property.