This review is about Tina in grooming. I do not live in the area but the way she took care of my…read morefur baby (and me) made us feel like superstars!! She even gave him a photo shoot after his grooming. She was thorough, (creative as requested), efficient, and super friendly! I told my family that lives locally to go see Tina if they have grooming needs. THANK YOU TINA!!

My dog came here just for a bath and brush and they clipped his nails as well. They clipped his toe…read moreand he bled for an hour after picking him up. Called the vet and had to put his toe in corn starch and I'm now having to put medicine on it every night until it heals. I don't think they would've even told me if he didn't track blood across the floor at the store.

Did a good job on bath, nails and undercoat removal of a rescue rough collie who was blowing his…read morecoat and had massive amount of undercoat. The actual groom was not good. The dog lost most of his coat and rough due to "shaping", the feathers on his front legs were cut off completely and the scissor work was gapped and not blended well. When I called to discuss the issue, she did offer for me to bring him in a second time to "fix it", but I was not willing to risk it based on my first experience.

experienced groomer, very good to my fat boy... and listen but also gives me ideas on how to help…read moremy boy with his skin issue

Jeff Adkins worked with us with our 10 month old puppy with some behavior issues. What a difference…read moreit has made! He knows what he's doing and is able to easily communicate what we need to do. Encouraging and professional - he truly cares about the dogs and wants to help both the dog and pet parent to have a better relationship!

From the owner: We are the only full time dog training facility in the TriState area. We offer Basic and advanced…read moreobedience as well as behavior modification (we don't teach tricks). We also do Protection, SAR, and Service dogs. All classes are private one on one, for a better learning experience We teach you and your dog sessions are one on one personnel sessions. Certified Master trainer with 20 years of dog training experience. With that comes 20 years worth of references. We sell pups and trained adults any breed. We also offer online training.

I want to make this review clear as they try to say the reviews isnt about them. This is for the…read moreASHLAND KY doggy daycare! I picked my dog up sunday evening from this place. Today is WEDNESDAY! He has done nothing but sleep, drank a BUNCH of water and has had diarrhea! They feed them anything whether you put on the papers not too! I told them this verbally also that he cant eat anything other than his food because this would happen! Its very obvious they dont listen! Also they dont have anyone on Sunday mornings for you to pick up. It has to be Sunday evenings between 3pm and 6pm. They charge you for another full day because of this! Save yourself the hassle! Avoid this place at all cost!!

There should be an option for 0 stars. Please read all i…read morehave to say. We recently went on a 5 day trip do Disney in Orlando. boarded molly for her second time at Tin here. She has boarded 6 other times at other facilities when we lived in pittsburgh without issue. Molly was dropped off in perfect condition. She had recently even seen the vet to update her vaccines for the stay. My wife and I enjoy our vacation can return on day 5 to pick her up near closing. I happily pay the ~$ 270for her time including "bath". They of course have the tip screen up before they bring out your pet. I tiped well too. As a lady is bringing out molly. The one thats been dealing with my payment states... "So that spot on her neck, has gotten a little bigger" "I reply, what spot, there was none" They bring her out, my wife lifts the dogs chin and gasps and begins to cry. Me expecting it to be the size of a nickel take a look. And Gasp myself... i never react that way. The workers said that they were told we were informed of it. We were not. we checked our emails, voicemails, texts nothing. The ladies there said they only work on the weekend. We demanded to speak with the manager or owner but they couldnt get anyone one the phone. They did seem mortified that we were never told. my pregnant wife was crying in the store while we were wanting answers. Im a doctor and know that when someone gets hurt in the care of the hospital, an incident report gets filled out. The workers opend her file and said there was no reports. And they they do fill them out when things happen. She also pulled out my intake form to see if we documented any issues with the dog on drop off. We didnt. Perfect health before. We leave and take her immediately to the animal ER. There we find that molly is febrile hair matted into these spots. And in pain. She gets pain pills, steroid shot and pills, and antibiotics. She was diagnosed with hot spots. And i realize hot spots can happen. they let it escalate dramatically. Told nobody. And presented our sick pet to us like nothing happened. We have multiple relatives that live within 15 minutes. That if they called and said molly has ANYTHING wrong with her, they woulda came and picked her up at our request. And half her neck would not be missing. And she wouldnt be bleeding on our carpets at home. The next day. The owner or manager finally calls me. Apologizes for dropping the ball in communication. Said she had a family emergency and thats why that happened. I said sorry about that. I requested they reverse my tip and pay for the 250 vet bill. Because they let it get so bad. She said that they put some cream on it. Idk what the cream was. But they arent vets. That doesnt fix infections. I didnt request a refund for the stay (though a proper business would offer) because she did board there the entire time. Our conversation was cordial. She agreed theyd cover the bill. Said shed email me and asked for me to reply attatching the bill and pictures. I check my email an hour later. She sent me the contract stating they aren't responsible for what happens to the pets. opposite what she said over the phone. I reply saying "this is the optehat you said". I call them back. Voicemail every time. Its like 2pm. They are open. Concerned they are ignoring me bc they know my unique area code. i have my wife call. Immediate answer. She says my husband is trying to contact you. They say their phones are on the fritz. And post about it on their facebook page. (Suspicious). Wife gets them to call me back. And they refuse now to cover the vet bill. Admit no wrongdoing. Total flip. even though my dog is visibly injurged and sick. They offered, reluctantly a free bath. And half of the vet bill as a future stay credit. $125 future credit. And they acted like they were doing me a huge favor bc "stuff happens". Obviously i will never go back. It seems their reputation is worth less than a $250 vet bill. They are unprofessional. We give contact and emergency contact information as well as vet information. For them to not call a single one. Again. Woulda yanked Molly out the second there was an issue. We were in florida, not the moon. 3 days in they took a photo of her. And you can actually see part of her neck condition. Our eyes just didnt gravitate there on vacation. My wife made a post on facebook sharing their experience. So many people with pets shared stories of poor treatment in the comments. Many just dont review here. She also posted a google review. Not sure if the company can flag it because its not visible. Multiple Former workers even reached out to my wife privately saying how bad it is. And that the dogs get barely any free roam time. In and out, just for the pictures.