I hired them to replace all of the windows in my home with triple pane, insulated low E glass at a…read morecost of almost $23K. The windows took 8 MONTHS to arrive from the time the order was placed in August of 2021. The crew rushed the installation and failed to adequately caulk the exteriors and did a lousy job foam insulating the jambs. This resulted in air in leakage around the jambs the following winter, that broke 3 of the new windows! AWD replaced the glass under warranty and gave plenty of excuses for why my expensive new windows were "sweating" and breaking-- both of which were somehow my fault! In the following Spring I removed the casing on the interior of a window they'd replaced and found little to no foam around the jamb. Eventually, I removed all of the casing on all of the windows in the house and without exception, they ALL had very little insulating foam around their jambs. I spent over $130 on foam insulation at MENARDS to do it myself. When I showed pics of the gaps in the jambs, and what I had to deal with to Joe the owner, he laughed and asked if I wanted a job. He said they could use a good "foam guy". His crew came back out last May, 2023 to re-caulk ALL of the exteriors on EVERY window. While they were at my home I pointed out factory defects in the triple pane glass on two of the new windows to the project manager that was in charge that day. He took video of the problems on his phone and ordered replacements. That was May 5, 2023. After numerous calls and texts back and forth to find out where my windows were, I gave up and went down to their office. 7 MONTHS had gone by and now it's December, 2023. It's obvious, they aren't going to back their warranty. This company is a FRAUD. They won't honor their own contract. The warranty is useless. They blame the manufacturer and you the customer, but never themselves. They can't keep employees and they'll rip you off if you let them. BEWARE!! Need more proof? I have pictures, texts, emails, etc. Kevin Compton, Kansas City, MO

DO NOT USE!!!! Very horrible experience. Communication is poor as well. 1st crew company sent out…read moreto install windows performed a horrible job. 2nd crew was better. Company installed egress window and measured the window incorrectly. Installers did not communicate there was a gap left due to improper measurements and still installed egress window without informing me of incorrect size. Worst company I've ever dealt with.

The company came to my home, evaluated the project, provided a quote, and I paid the requested…read moredeposit. We then scheduled an installation date. On the scheduled day, no one showed up. There was no phone call, no text message, no email, and no attempt to let me know they wouldn't be arriving. I waited for the appointment, and after it became clear no one was coming, I attempted to resolve the situation. Because there was no communication and the work was never performed, I ultimately disputed the deposit with my credit card company. I understand that schedules change and unexpected problems happen. What I cannot understand is a complete lack of communication. A simple phone call would have gone a long way. Based on my experience, I cannot recommend this company. UPDATE: I hired this company after they came to my home, evaluated the project, provided a quote, and accepted my deposit. We scheduled the installation for Saturday and it was to take approximately 4 hours to complete. The technician never arrived. What was most frustrating wasn't just the missed appointment--it was the complete lack of communication throughout the day. I contacted the company multiple times Saturday by both phone and text, asking for an ETA. I was initially told by phone the technician would arrive around 10:00 a.m., but 10:00 came and went with no technician and no update. By early afternoon, after waiting for hours, I requested my deposit back because it was clear no one was coming. Later that afternoon, I reposted the job on Thumbtack to find someone else. Ironically, this same company responded expressing interest in bidding the project again. I replied that they had already been hired once and failed to show up. That message also went unanswered. It wasn't until after I posted reviews that I finally received an apology. I was told the technician had been given the wrong phone number and had unsuccessfully tried to call and text me. I can't verify what happened on their end, but I can say that I never received any calls or text messages from them that day, despite repeatedly reaching out myself. More importantly, I had contacted the company at least three times during the day asking when the technician would arrive. If they truly believed the technician had been unable to reach me, that would have been the perfect opportunity to tell me. Instead, no one mentioned any difficulty contacting me until after I had posted my reviews later that evening. I understand that honest mistakes happen. A wrong phone number is a mistake. What turned this into a one-star experience was the lack of proactive communication. If the company had contacted me promptly, explained the situation, and rescheduled, this review would likely be very different. Instead, I spent an entire day waiting, repeatedly asking for updates, and only received an explanation after leaving public reviews. Unfortunately, based on my experience, I cannot recommend this company.

I had Star windows out to give me an estimate on replacing my sliding glass door because the…read morerollers underneath had failed. They asked me if I wanted to have them fix the door instead of replace it. No other contractor I had come to give me a bid told me it could be fixed. I was expecting to pay $6000 for a new door. Vladimir gave me a quote to fix it for thousands less. It is fixed now and is as good as new! I will be recommending them to everyone I know! Thank you!!!

Carousel Homes was recommended to me by my daughter when I needed someone to repair the bannisters…read moreon our front porch. Chris came out and he was very professional and knowledgeable about what needed to be done. He explained the repairs that were needed and gave us a great price. The front porch looks great now!

From the owner: Carousel Homes is a locally owned exterior company specializing in vinyl siding repair and…read morereplacement for Kansas City homeowners. We focus on honest inspections, clear explanations, and quality install. There is no pushy sales tactics. Whether you have storm damage, aging siding, or are planning a full exterior upgrade, we help you understand your options. Free exterior inspections available.

We had Stained Glass Creations make custom sidelights for our front door. They were professional…read moreand offered guidance through the process. They also delivered our beautiful sidelights exactly on time. We were very pleased and plan to use them again.

From the owner: Custom Stained Glass windows designed, built, and installed…read more We offer beveled leaded glass. Custom design. Sidelights, transom, Bathroom windows, Radius windows, Create Historic replications, antique repairs.

I have been working with All Weather Window and Doors since 2018. They have now installed all the…read morewindows in my house, my back porch slider door and my front door. While the quality of the products is excellent, what has kept me coming back to them is their fantastic customer service. They come when they say the will, and everything they installed has been absolutely perfect. I have used several contractors over past few years whose work has ranged from awful to acceptable and it is so refreshing to work with a company where everything is just done right. Windows and doors are big investments and I am glad that I went with these guys for my purchases.

The family owned business is well run and could handle our higher maintenance custom order. We put…read morein a new back door off of our Kitchen with a small mechanical dog door on the bottom. The paint on the out of the door and the inside matched and everything was seamless. The cost seemed very fair for the quality that we needed in an exterior door. Now, the company is not the fastest so if you are looking to do a quick kick on your project you might find someone faster. Basically the cost of a better deal is dealing with their time schedule of when they can get to you. Since they provide quality at a reasonable price, call early and get started with a meeting and education of your options. We had Keven; he's nice, not pushy and but wants to fully understand what you're looking to do. Happy customers, like us will be repeat customers.

Quality, Value and great customer service!! I would definitely use this company again. Trustworthy…read moreworkers as well!

From the owner: JMH Construction specializes in window and door installation, repairs and more. We are an Andersen…read moreCertified Contractor. We also sell a range of window and door products that vary in size, color, and shape. Let JMH Construction help you complete your home improvement project with our top-quality Andersen Windows & Doors products.

If you need windows in your home I highly recommend Zen Windows. They did a phenomenal job. Every…read morestep from receiving a quote to installation was easy and James was never pushy and laid out all of the options. We choose a coating that reduces the UV inside the house and it is noticeably cooler. The installers were fast, curtious, and cleaned and vacuumed when they were done everyday. We did a lot of research and I am so glad we chose zen.

I had seven windows installed a a few weeks ago and just ordered more. Luke is great to work…read morewith...very responsive and professional. The installers were wonderful as well. They were efficient, professional and cleaned up as they went along. You can't beat their prices or their service!

I absolutely would hire Rodney and his team again! They were friendly, easy to work with and did a…read morefantastic job. We needed a lot of outside work done on our 90 year old home and they did a great job. Fresh brown trim and paint everywhere. Fixed stucco on the back of the house and replaced 2 windows. The bid was reasonable and the work was incredible. They were at the house at 9am daily and worked until 5pm. They finished everything in 5 days. Thank you so much!

From the owner: Kdesigns Group is a premier digital marketing agency in Naperville, specializing in business…read morebranding services, SEO services, and website design and development. We help businesses establish a strong online presence with cutting-edge branding solutions and tailored digital marketing services. As a trusted website design company, we create user-friendly, high-performance websites. Our search engine optimization services drive traffic and improve rankings. Choose Kdesigns Group for innovative solutions that elevate your brand and maximize growth.

My wife and I replaced 20+ windows on our home. The original windows were drafty and our…read moregas/electric bill was extreme depending on the season. We went with Thermal King and couldn't be happier. I truly feel like we got a higher efficiency window than others, and they look great. The installation crew worked extremely hard and they were so careful in their work. They paid attention to small detail and made sure that they were installed correctly. There were a few small issues with some of the windows from manufacturing and installation, but they were quick to fix and made everything right. After the corrections, I found one more minor issue, and they were out in a couple of days and got it resolved. We are very pleased with these windows and can already tell a difference in our heating/cooling and are excited to see the savings we have on our utility bills!

If you want the outdated sales pitch of having to spend 2 hours talking to the sales person, while…read morehe pitches you a bunch of things you don't care about, this is the place for you. This is not meant to be a negative review, just a review of their sales process....it is very time consuming, clunky, and outdated. If you are someone who likes to sit for longer quotes, I am sure they do great work, just wanted to enlighten people on the process and their "schedulers". ​​​

We have now used Cornerstone twice for patio door and window replacements. Just a smooth process…read morefrom start to finish. No pushy sales tactics, Mike gave us all our options and answered our questions. Both install days the crew showed up on time and did a great job cleaning up. Would highly recommend.

I had an excellent experience with Cornerstone Home Improvements when they replaced the windows and…read morerepaired wood rot siding in my home. From start to finish, the team was professional, courteous, and efficient. The quality of the workmanship was outstanding, and they made sure everything was completed to a high standard. My new windows and sidinglook great, and I am very pleased with the results. I highly recommend Cornerstone Home Improvements to anyone looking for quality work and excellent customer service.