I was very disappointed in my experience. I didn't get a massage here so I can't rate that…read more Here's my story: I was gifted a gift card to this establishment for my birthday and was very excited to use it. They use a third party website to purchase gift cards. On this site, you have to sign up/create an account and book an appointment. When you get to the payment part, there is no option to use a gift card. Instead, they ask you to enter your credit card information. Why should I have to enter my credit card information if I have a gift card, especially as that was the sole purpose of having to sign up to use the gift card and schedule an appointment. That was the first red flag for me. So I thought, let me call them instead and book the appointment since the site doesn't seem to have an option to select that I have a gift card I want to use. What I didn't want to happen is I enter my credit card information and then go for my massage just to be told I have to pay with my credit card and that they wouldn't somehow recognize or even accept my gift card. This turned out to be the case. When I make the phone call, I explained I had a gift card and that I want to make an appointment. I was told to just come in and I tried to clarify if it's better to make an appointment or just walk in (people that were walking in were being told they would have to come back in an hour/45 minutes as they didn't have people avaiable). The man on the phone kept saying to come in multiple times and at some point changed his mind and said that appointment is better. I tell him what time I want to come in the next day but it doesn't seem like he really takes note of that as he didn't really ask for my information. The next day I go in just to be told that they don't accept gift cards and do not have any record of a gift card purchase and that I should get a refund. I showed them a copy of the digital gift card and also mentioned to them that they have a link on their website that allows people to buy gift cards and there wasn't really any acknowledgement of that. I told them that they might want to take that down if they don't accept gift cards as payments. They asked me if I still wanted to have a massage appointment and I declined.

I've had really bad neck and shoulder pain for a while now and really wanted a chair massage. I…read morelooked all over Roswell and Alpharetta, and finally found New You, which had a picture under services of a chair massage. I called, and they said they did chair massages and they had availability so I went over. I told him that I wanted the chair massage. I was led to one of the foot massage chairs and told that this was the same thing. I was like no. I want a chair massage like in this picture because I had bad neck and shoulder tightness, and they assured me that this was better. Then my masseuse started doing a full body massage. I explicitly asked for my shoulders and my neck. Essentially, I just paid the exact same price for just a private full body massage, but with the added benefit of being fully clothed in the middle of a public room. So now I feel like I have rug burn from my clothing, and I couldn't fully relax. My masseuse was very nice. And when he was working on my neck, he did a good job, but this was not at all what I asked for or what I needed. For paying full massage price, I would have gone to a spa or gotten one of the rooms. This was such a frustrating and disappointing experience. I needed my knots worked on. Not a rub down.

By far the best massage I have had. Lisa is both knowledgeable and intuitive. A rare combination.read more

Amazing!!! I found Lisa when I was looking for help with adhesions and inflammation after abdominal…read moresurgery. After a single session, I had sustained relief and improved mobility. She is now my go-to therapist!

Nicole E is the best! I have gone to her twice now for deep tissue massage and I always leave…read morefeeling 10 times better than when I arrived.

Every therapist I've been to here has been amazing, but Lanaija stands out as somewhat of a miracle…read moreworker. After PT, Chiro, acupuncture, and many gym sessions, she is the one who made a huge difference in my shoulder. Carolyn is also a stand out therapist. Very strong, capable, and attentive.

Thank you Melissa, An hour on your table every month has…read morebeen a huge benefit to me. When I leave I feel as relaxed as a week's holiday. The stress in my neck and lower back has been released and improved my mobility immensely. Your skill and focus has made a big difference to my wellbeing. You are a star! Frank p

I've had massages at some of the best spas worldwide and would, without a doubt rate Melissa as 1…read moreof the best I have ever had. We spoke about my specific needs and she addressed every one of them during the session. Her attention to detail and professionalism is commendable. I highly recommend her to anyone who is looking for the best.

Amy is the best! I went in with a lot of neck and shoulder pain and she made it all go away. I'll…read morebe seeing her again soon.

Nice, clean, professional. I pulled a muscle in my lower…read moreback. Amy worked on my back and it was a great massage that helped me a lot. She was very pleasant. This is a place to go to for serious treatment.

Helen is fantastic!! I've been going to her almost 2 years now and she instinctively knows what to…read moredo and I always leave feeling a million times better than when I went in. She is extremely knowledgeable and has a keen sense of what your body needs to feel more relaxed .

Very professional and skilled from start to completion... very friendly and patient. Atmosphere was…read morepleasant and comfortable.

One of the best places I've ever been too back stress wise. Walking around with back pain is no…read morejoke and feeling relief was the highlight of my day.

One of the worst massages ever.. has a old korean lady ..who has no clue what real massage is …read more. Skip this ..save some money.

From the owner: outcall massage for travelers and local residentsread more

The 1st time.offer wont work here. They dont accept it…read more Other than that, it was fair.

The massage was unbelievably terrible. She spent the first 15 or so minutes massaging me through…read morethe covers and then when I asked her to switch her style and she started massaging me with oil, she said she could not apply medium pressure because the oil made it too slippery... do yourself a favor and skip this one.

From the moment you walk in, the atmosphere is calm, clean, and designed to help you disconnect…read more Each member of the staff is professional, welcoming, and attentive without being intrusive. They take the time to understand what you need, whether it's relaxation, recovery, or targeted relief. I've had the opportunity to get a massage from multiple therapists here and this is where they truly excel. Each of the therapists are highly skilled, with a clear understanding of technique and pressure. They balance precision with intuition, addressing any problem areas while still creating a deeply relaxing experience. I always leave feeling not just relaxed, but physically better. I recommend Balanced Body without hesitation: professional, restorative, therapeutic and genuinely worth the time... every time.

I found Balanced Body through Yelp when I was looking for the best massage therapy center around…read more The reviews for this place stood out. I prefer deep tissue massage, and at some places, that can be hit or miss; either too light or inconsistent. But here, the pressure is always spot on. They always start by asking if I have any specific issues, which is usually the stress I tend to carry in my shoulders, and then tailor the session to address exactly that. Every therapist I've seen has been professional, skilled, and attentive. I always leave feeling significantly better, both physically and mentally. Highly recommend to anyone looking for a reliable, high-quality massage experience.