Great help when you need them! One call and 5 minutes to get the trailer hitch offread more

Quick and easy. I had broken a key in my safe's lock and needed my social security card, inside, to…read morestart a new job. I was able to get the safe opened by ABC in minutes.

Very quick response... came to my house jiggled the door which unstuck the lock... simple fix I…read moredidn't discover. Service call charge? NO CHARGE THANKS MUCH

Simon Goodman was great very knowledgeable professional will definitely call when I'm in need &…read morewill recommend.

Had trouble with my dead bolt/door handle on my outside door. Called Kevin to diagnose the problem…read moreand he came out in a timely fashion. Door handle/dead bolt needed replacing and the necessary adjustments to make the door close and lock perfectly. Great job Kevin! Wayne

Great service and very reliable. Turned up at my door at the exact scheduled time and carried out…read morethe job most efficiently.

Great guy. Fast service. Fair and honest pricing. If you are in the Alden area, this is the guy you…read morewant!

An actual lifesaver. He just left my place only a little while ago and i cannot recommend him…read moreenough! I called him earlier today and within 15 minutes he was in front the the driveway and ready to make me a new key. The whole process maybe took another 15 minutes. So much stress off my shoulder- I can drive again! I had called a few other places before him. Dealership couldn't get me in for an appointment for over a week, all the other locksmiths would either take about a week to get me a key or were charging $200 + for one key. No shame on those locksmiths, they're being paid for a niche profession and a skill that not many possess so I understand charging what they do. I'm a broke 22 year old so when I heard Bob's price I knew I had to go with him and I'm so happy I did!! $136 WITH tax which may seem like a lot but for the quality of service and in comparison to other businesses in the area was a real steal! Highly highly highly recommend him. Super friendly, funny, helpful, and knowledgeable as well. Thank you, Bob!!!

I had been putting off getting a spare key for a couple years…read more I happened to be in the area and they were able to accommodate me. Service was quick and accurate. Price was reasonable, even better than I thought it would be for the newer car keys. Attendant was very helpful and explained things in detail. He even stood in the rain to program the key. I would absolutely recommend these guys

Over the many years I always felt I was dealing with professionals who were friendly and helpful…read more The work was performed expertly and reasonably.

Needed a new key fob, dealerships price was ridiculously expensive, but Advance was so affordable &…read morethe service was prompt, professional & accommodating. I would highly recommend this business.

Needed a new battery for my car key fob. I called to make sure they were open and that they could…read morechange the battery for this model. He said yes, absolutely. I popped over right then and was in and out in less than 10 minutes. The man who helped me was incredibly friendly and the whole process was very easy. I would absolutely go back here for other key needs. They also have a small parking lot so it makes it easy. I can't imagine that it gets very busy, so parking should always be pretty simple. The Englewood location is a nice one between Kenmore and Sheridan. So, relatively easy to get to if this is a neck of the woods that you frequent.

This is my go-to place for having keys made. Car keys, house keys, piano keys... wait--…read more No but seriously the people here are always courteous and professional, and while they take care of me quickly, they don't make me feel rushed when I'm trying to decide which designer key I want. Because really, who wants plain old silver house keys when you could have some with kittens and sunflowers on them?!

I was desperately searching for a few copies of my only key for a UTV. It seems the manufacturer is…read morelame and doesn't supply blanks to the dealerships, and the dealerships don't cut keys. They do, however recommend customers to the best lock and key service in western NY, Suburban Lock & Key Service. The skilled technician searched carefully for a match to my key, and was pretty sure he found one. It looked good to me, too. When I tried it, it was slightly different than the original, but it worked! That's all that matters to me, it worked! I'd recommend Suburban Lock & Key Service to anyone needing keys, but, even more than that, they have an extensive selection of safes and other security products that are worth examining. If you need to unlock it, or lock it up, go see Suburban Lock & Key Service.

He showed up on time to repair a door lock that no longer lined up with the door. He assessed the…read moreissue, fixed it and stayed until I was satisfied that the job was done correctly. And for a good price. I will definitely use him again.

Security Lock installed year ago. Never received a back up key. When I started having issues with…read morethe lock, he refused to come and check it out and refused to give me the backup key. Now he just refuses to return my call and give me the back up key. Would never recommend.