Very easy experience. He was responsive over text and over the phone. Polite man who got the work…read moredone; in and out within about an hour. He replaced two deadbolts and door knobs and rekeyed and made new keys so that they were all the same. His price was competitive compared to another estimate I got. Recommending this family business!

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.

ABC locksmith was so handy for me when I locked myself out of my home. I highly recommend!!!!read more

I was disappointed with my experience. I came in with my own key blanks because this shop doesn't…read morecarry the blanks I needed. They have the equipment to cut that type of key, but they refused simply because I didn't purchase the blanks from them. I understand businesses have the right to set their own policies, but turning away a paying customer for a service you're fully capable of providing seems shortsighted. If you don't sell the specific blanks a customer needs, refusing to cut them anyway doesn't make much sense. It left me feeling like they weren't interested in earning my business. It's awesome though that they are doing so well that they don't need my money.

Simon Goodman was great very knowledgeable professional will definitely call when I'm in need &…read morewill recommend.

Very quick response... came to my house jiggled the door which unstuck the lock... simple fix I…read moredidn't discover. Service call charge? NO CHARGE THANKS MUCH

Had trouble with my dead bolt/door handle on my outside door. Called Kevin to diagnose the problem…read moreand he came out in a timely fashion. Door handle/dead bolt needed replacing and the necessary adjustments to make the door close and lock perfectly. Great job Kevin! Wayne

Great service and very reliable. Turned up at my door at the exact scheduled time and carried out…read morethe job most efficiently.

Great guy. Fast service. Fair and honest pricing. If you are in the Alden area, this is the guy you…read morewant!

An actual lifesaver. He just left my place only a little while ago and i cannot recommend him…read moreenough! I called him earlier today and within 15 minutes he was in front the the driveway and ready to make me a new key. The whole process maybe took another 15 minutes. So much stress off my shoulder- I can drive again! I had called a few other places before him. Dealership couldn't get me in for an appointment for over a week, all the other locksmiths would either take about a week to get me a key or were charging $200 + for one key. No shame on those locksmiths, they're being paid for a niche profession and a skill that not many possess so I understand charging what they do. I'm a broke 22 year old so when I heard Bob's price I knew I had to go with him and I'm so happy I did!! $136 WITH tax which may seem like a lot but for the quality of service and in comparison to other businesses in the area was a real steal! Highly highly highly recommend him. Super friendly, funny, helpful, and knowledgeable as well. Thank you, Bob!!!

Jeff was able to make a back up fob for me for a fraction of the price the Subaru dealer was…read morequoting me. I appreciate this store bc it's locally owned they are friendly and saved me so much money!!!! Thank you Jeff!!!

I had been putting off getting a spare key for a couple years…read more I happened to be in the area and they were able to accommodate me. Service was quick and accurate. Price was reasonable, even better than I thought it would be for the newer car keys. Attendant was very helpful and explained things in detail. He even stood in the rain to program the key. I would absolutely recommend these guys

Needed a new key fob, dealerships price was ridiculously expensive, but Advance was so affordable &…read morethe service was prompt, professional & accommodating. I would highly recommend this business.

Terrific service,super nice guy, and reasonable prices. Had an extra key made for our truck…read more Originally called a different place and was told I had to make an appointment. Drove by anouther place that was closed. Called here and was told come right over. Did an awesome job, verified the key worked, and even gave hubby some truck repair tips. Would 100 percent recommend

This is my go-to place for having keys made. Car keys, house keys, piano keys... wait--…read more No but seriously the people here are always courteous and professional, and while they take care of me quickly, they don't make me feel rushed when I'm trying to decide which designer key I want. Because really, who wants plain old silver house keys when you could have some with kittens and sunflowers on them?!

I was desperately searching for a few copies of my only key for a UTV. It seems the manufacturer is…read morelame and doesn't supply blanks to the dealerships, and the dealerships don't cut keys. They do, however recommend customers to the best lock and key service in western NY, Suburban Lock & Key Service. The skilled technician searched carefully for a match to my key, and was pretty sure he found one. It looked good to me, too. When I tried it, it was slightly different than the original, but it worked! That's all that matters to me, it worked! I'd recommend Suburban Lock & Key Service to anyone needing keys, but, even more than that, they have an extensive selection of safes and other security products that are worth examining. If you need to unlock it, or lock it up, go see Suburban Lock & Key Service.

My car key was lost and I was quoted by the dealer a pricey amount and a two week wait so I came to…read moreYelp for help. No more than 60 minutes after messaging and a phone call, Hillel was at my house making my key. He was professional and considerate of my needs and less expensive than the dealer who quote much more for one key.

Security Lock installed year ago. Never received a back up key. When I started having issues with…read morethe lock, he refused to come and check it out and refused to give me the backup key. Now he just refuses to return my call and give me the back up key. Would never recommend.

I have done business at least three times with Mr. Goff, and can say that he is extremely…read moreefficient, prompt, courteous, and helpful. He returns phone calls quickly, and wastes no time getting the job done. He is very knowledgeable and his prices are reasonable. Great guy and great service.

I can't say enough about James Goff and Citywide Locksmith Service. He responded very quickly when…read moremy elderly parents were locked out of their home on a cold winter day. In addition, my dad had injured his back trying to get the door open, (a little bit of a bull). Mr. Goff was professional, kind, knowledgeable, and his pricing is very reasonable. He completed the job quickly and even managed to get a chuckle out of my dad who was in rough shape! I am hoping that I will not need a locksmith service anytime soon, but if I do it is nice to know that I now can call someone I trust. Thank you very much Mr. Goff.