horrible answering. Ive called several days multiple times throughout the day and I get the…read moreanswering service one first ring. Has not returned a call yet & I've been calling for 4 days now. Don't recommend doing business with anyone who lacks customer service.

Very kind customer service and super fast! I needed copies of two of my keys made and they were…read moredone within about two minutes, super quick and easy :) And the cost was so cheap too! Would definitely recommend.

Came quickly, timely, prepared. Very friendly and had no problems accommodating additional…read morerequests I made once he was at my house.

Fast, friendly, and very competent! I would recommend them to anyone ! I needed to have a key made…read morefor my Suburu after losing my spare. It the owner got back to me right away and made an appointment for the next day. The entire transaction was done within 10 minutes.

This is my go-to place for having keys made. Car keys, house keys, piano keys... wait--…read more No but seriously the people here are always courteous and professional, and while they take care of me quickly, they don't make me feel rushed when I'm trying to decide which designer key I want. Because really, who wants plain old silver house keys when you could have some with kittens and sunflowers on them?!

I was desperately searching for a few copies of my only key for a UTV. It seems the manufacturer is…read morelame and doesn't supply blanks to the dealerships, and the dealerships don't cut keys. They do, however recommend customers to the best lock and key service in western NY, Suburban Lock & Key Service. The skilled technician searched carefully for a match to my key, and was pretty sure he found one. It looked good to me, too. When I tried it, it was slightly different than the original, but it worked! That's all that matters to me, it worked! I'd recommend Suburban Lock & Key Service to anyone needing keys, but, even more than that, they have an extensive selection of safes and other security products that are worth examining. If you need to unlock it, or lock it up, go see Suburban Lock & Key Service.

Very easy experience. He was responsive over text and over the phone. Polite man who got the work…read moredone; in and out within about an hour. He replaced two deadbolts and door knobs and rekeyed and made new keys so that they were all the same. His price was competitive compared to another estimate I got. Recommending this family business!

Chuck came and rekeyed the locks on my house. He was polite, made me extra copies of the keys and…read moregave me a very reasonable quote. I would absolutely use him again.

I've frequented this company a number of times, not only for keys, but also new locks for my home…read more They are always professional, friendly, & do a superb job. I feel they are a dependable, honest company, they've been a kenmore business for many years.

Could not complain more about this company. They are horrible. Made duplicate keys for my car…read more Told them make amd model amd year. Car unlocks amd starts, keys stuck in it now. They want to blame the ignition even though there were 0 problems untill I used their duplicate key. On call Danny transfered me to auto and auto hung up on me. Danny refuses to answer his phone. My car will be stolen by monday. Buffalo Lock amd Key confirmed you did your job wrong amd fixed my ignition amd made correct duplicates. Yikes expect you to reimburse me on Monday or i will take you to court. ​

My car key was lost and I was quoted by the dealer a pricey amount and a two week wait so I came to…read moreYelp for help. No more than 60 minutes after messaging and a phone call, Hillel was at my house making my key. He was professional and considerate of my needs and less expensive than the dealer who quote much more for one key.

Security Lock installed year ago. Never received a back up key. When I started having issues with…read morethe lock, he refused to come and check it out and refused to give me the backup key. Now he just refuses to return my call and give me the back up key. Would never recommend.

Eran at buffalo Mobile Locksmith saved me from a full-blown "Mom's Key" meltdown. I walked in with…read moretwo dead fobs, a DIY kit that fought me harder than my ex, and zero hope. Eran deprogrammed the bad fob, resurrected my original one, cut a new key, and had me driving before i could finish complaining. Skip the kits - go see Eran.

Aaron was very knowledgeable and helped tremendously in a tough situation. He is highly experienced…read moreand he quickly responded to my calls. Very reliable and prices were fair.

Great guy. Fast service. Fair and honest pricing. If you are in the Alden area, this is the guy you…read morewant!

I could not be happier with the service and communication from Bob's Lock and Key. I lost my only…read moreKey Fob to my car and Bob came out and hooked me up with a new key fob the same day. Programmed and ready for use when I came home. Thanks for the great Service at an affordable price.