I dropped it off as agreed on a Friday Morning to fix three issues and change the oil. Never…read morereceived a call, so I called around 6-7 and picked it up from the gas attendant. Paperwork says they only changed oil and a blower resistor. Still blows cold air, just a little harder now, and other two issues were not addressed. Later discovered they FAILED TO REPLACE THE RADIATOR CAP!! Called on Monday and left a message. It has been weeks and no one has called back.

I had to have an oil cooler assembly replaced on my Jeep. It is a common issue with the Pentastar…read more3.6 engine Chrysler uses in most of its lineup. The oil cooler will begin to leak oil. Replacing it requires taking apart lots of stuff. More than I feel comfortable with. So I had these guys do it for me. They did a good job. While it was there I asked them to see if they could see a reason why my brakes were dragging on one side after I did the brakes a few days earlier. The greased then and made sure they were moving freely and didn't charge me for it. They were knowledgeable about each problem I threw at them and made easy work of it.

I have used c & n many times and highly recommend them. They are not only very knowledgeable but…read moregave me honest reliable advice on tires, wheel bearings, and brakes on multiple vehicles including travel trailers.

I have used them for 17 yrs now. Honest, helpful, and straightforward. Cant ask for a better in…read moremechanics.

I brought my van to Always Automotive this fall because it developed a misfire over 60 mph. I left…read moreit that day with a 100% smooth idle, no other symptoms. They replaced coil pack #5 (the misfire), installed all-new spark plugs -- I had said yes, but asked them to check first because I was almost sure they had been done the previous summer. That's on me for not calling my ex-husband (a mechanic who had done all previous work on my van) to confirm. He had replaced them with platinum Champions, but they still swapped them for cheap ones. They also found a leaky transmission line and a few other small things -- total was $1,200. When I picked it up the next day, it immediately started shuddering while stopped, RPMs shooting up with my foot on the brake. I called and was told that was normal after a computer reset and to wait 30-50 miles. But it continued the whole time -- hesitations, no acceleration, gas mileage dropped from 20+ MPG to 14. When I brought it back the first time, I asked if it could be an air leak. They said no, they tested for that after finishing. They just reset the computer again. Still no improvement. It got worse. I called my mechanic ex-husband to listen -- he said it sounded like an air leak. I brought it back a second time and left it for a few hours. They "tested vacuum lines again" and rechecked their work. Told me nothing was wrong. I was then told I was "overly sensitive," or it was because I used the A/C in the cold... I was told over and over that I must've broken something else -- a secondary issue they couldn't find. Shane told me to "drive it until it breaks" and "call if it got worse." It only got worse. I called, they said drop it off. I brought a 15-second video. Shane glanced at it and refused to watch it, raised his voice, said he knew exactly what was wrong with that vehicle. I started crying at some point. He said, "I'm not trying to be an asshole"--but if you have to say that, maybe you are. He then insisted I take the courtesy car even though I said no multiple times, and told me he'd call in a few hours. I didn't hear from him the rest of the day, or the next day. On day 3 around 1pm, he called saying he needed the courtesy car "now." ASAP I was so uncomfortable to go back I got a guy friend to go with and recorded the conversation. Shane was magically polite. Said he rechecked all of his shops work -- except opening the intake again. Told me that if the next shop found the problem and it was his fault, he'd gladly pay the bill. (I have this recorded.) But it drove exactly the same. My friend and I called again -- his wife said they "wiped their hands of me and my vehicle," and again said they'd pay the bill if it turned out to be something caused by them -- but they were confident it wasn't. Mind you, they Did not answer my calls, I had to use another phone to call. So I took my car to Langness Ent. They called laughing Within 20 minutes, they found the issue: a damaged vacuum line with 3 out of 4 internal wires broken -- one wide open. It was clearly damaged during dis and/or reassembly.I understand and expect things to break on an older car I don't care and wouldn't have-- but it was obviously caused during the repair. They had claimed to test it multiple times. I would've gladly paid to fix it if they had found it. The damage was there the moment I left their lot and just got worse. My car has never driven the same -- months of poor air/fuel ratio did a number on it and caused a tick. **I called nobody answered and I left a voicemail. Asking them to call me before I made a review.. Shane called. I didn't ask them to pay the $130 I simply told him what the problem had been-- I just wanted acknowledgment and basic respect. Instead, Shane got pissy and claimed he "went above and beyond" by checking it three times and loaning me a car (That I tried to refuse multiple times) He asked if I was threatening his business, then said he didn't care if I left a bad review because "people know him," and that he wasn't going to "kiss my ass." (Thats recorded) I do not recommend

Came here for an oil change and had them take a look over the car. I had questions about if I…read moreneeded an alignment or wheel bearing and I had questions about my struts. The shop staff are super friendly. I absolutely am in love with the staffs dog, Lou. He is the sweetest boy ever!! The shop is super nice inside and the waiting chairs are comfortable and nice. Very clean place. Highly recommend. The inside of the building is beautiful, and the woodworking is very pleasing to the eyes. I am beyond happy with my experience here. 5/5 stars.

This place is the best...Thank you for solving the odd brake noise on my 2016 Kia Sedonaread more

I'm here visiting family from CA and my truck decides to to give me a huge "poof " (like a vacuum…read morehose bursting) and quits in the middle of HWY 8 going up the hill in SCF. It had, had enough of driving across country. I called Complete Automotive the next day, by recommendation of my nephew, and they got me in that afternoon. Because a part needed to be ordered I wouldn't be able to get my truck back until the next day. I absolutely love this place! They could have gouged me for service and parts but they were the most honest automotive people around! It was only a fuel fuse! Matt was friendly, honest, and made sure I was back on the road. Wish they'd have an automotive place in San Diego! I definitely recommend this establishment!!!!!!

Customer service is top notch…read more Their work on all my vehicles had been great. Never any issues. If I have questions, they're always good and answering them timely. I really like their text message and phone notifications along with a vehicle report that you can click onto the internet via the text message. They do a thorough job and you know exactly where your vehicle stands in terms of maintenance and what needs to be done. They don't push you into buying a service or an extra service... they advise you on how to save money and if a certain item can wait until next time to be worked in with an oil change, etc. The price is reasonable. The waiting area is clean. If they're booked, they often give you the option to drop your car off and they'll squeeze it in throughout the day. I have been able to use a loaner car one time. (You'll need to schedule this about a week in advance) Overall, one of the best places(probably the best)I've had my vehicles serviced in 20 years!

First time at TGK. 4 tires, mounted, balanced and alignment. Work done in a timely manner. There…read morewas an issue with the alignment and they immediately took it back and fixed it. Other than the inconvenience, I will definitely try them again.

Horrible customer service. Went in to ask about mounting 2 wheels and tires and before I could even…read morefinish my sentence, the person behind the counter immediately said, "Not today." He didn't ask any questions regarding what services I needed and as I walked away he said, "Couldn't even touch it until Monday." I would not recommend going here if you needed any work done to a vehicle. The employees will make you feel like you are not welcomed.

These guys are great. Got me in in a timely manner, charged a fair price, and were very thorough…read more Very helpful, friendly and professional. Highly recommend.

I called to ask about cost and availability for a tow for my sister who was stuck on the road. The…read moreman who answered the phone was dismissive, rude throughout the conversation. When I said I would have my sister call with her exact location his response was, "I can't wait." We got fast and friendly service from PLC Towing in Schafer.

Dennis from Peterson Towing was wonderful to us! We got stuck in the mud at our campground, first,…read morelate on a Tuesday night, then AGAIN on a Sunday morning. Dennis not only answered his phone, but he came out, and spent hours getting us out and then helped us to park our rigg. Would send business to him anytime!!!

I have used Autowerks for more than 15 years for all our family vehicles. This includes a Toyota…read more4Runner that had 51 oil changes done here! The staff are friendly, helpful, and answer every question professionally. The work is always done on time and is well done. They never try to upsell you or suggest work that is not really needed. You would be hard pressed to find a better and more honest auto repair shop. Highly recommend having your vehicles serviced or repaired here.

Honest and friendly…read more I brought my car here based on other positive online reviews. I asked them to change my axle because I was sure it was faulty. They called me back and let me know the axle was fine and the noise I was hearing was just a brake shield rubbing against a rusty rotor. They could have done the job and I would have been none the wiser, instead they gave me my car back with no charge. Thank you. My highest recommendation goes out to AutoWerks.