Really good customer service good workers quick easy and honest this mavis location 10/10read more

Unfortunately, I had a very unfortunate experience with this Mavis and I would like to share what…read morehappened so that not only curious customers are aware but the employees that helped me are as well. Towards the end of last year (October-ish), I got my tires replaced at this location and everything was great! No real problems until April, when one of my tires kept going flat. I took my car back to this location and explained to them my predicament - explicitly mentioning not only that my car has had previous issues with the tire pressure sensors, but also that one of my tires kept going flat, no matter how often I would put air back into it. I called back 3 1/2 hours after dropping off my car to ask for an update and was told that they had been calling me for hours (Note: I did not have 1 missed call from anyone in my call logs!) and that my car had been done for a while. I asked them what problems they had found and what work had been done to fix their findings, to which I was met with a very condescending tone telling me that, "The only thing wrong with your car was that your tires were low on air, so we filled them up for you!" Naturally, I was very confused. I asked if they checked the sensors and the tires themselves for any problems and was, again, immediately met with a quick and snarky reply of Yes we checked it all and your car is fine. Fast forward to 2 (Two!!!!!) days later, my tire sensor light turns back on. One more day passes and my tire is flat once again. This time, I take it to another tire dealership in Winder. Within the hour, my tire is replaced due to the carpenter nail lodged within it! Isn't it crazy how that works? As a single young woman, I find the condescension and lack of respect absolutely ridiculous. I admittedly do not know too much about cars, but if a customer comes into your establishment with a specific concern, I would try listening to them. I realistically would not be able to Ever recommend this location to someone after my experience.

I had a great experience!…read more Communication was almost immediate, and every question I had was answered clearly and courteously. The window tinting was done quickly, professionally, and with great attention to detail. I highly recommend this business to anyone looking for quality work.

Recently, Tint Advisors tinted the front windows in my Jeep. Currently, I believe the quality is…read moregood from the service. Yesterday, Tint Advisors tinted all windows in my husband's car. Currently, I do not have issues with quality. Both projects were completed timely. Unfortunately, the two-star review is for the financial transition experience for the car on 12/26/24. We tried reaching out via text, website contact, email, and Facebook contact with zero response. My husband was quoted 400 verbally for the tint of the car. He told my husband if you pay Venmo, there is no tax. My husband had to step away and I handled the financially transaction. My husband in hindsight, wish he was there, to confront the payment. He charged 550 for the tint of the car. He also told me, that there is no tax if you pay cash only. He said that there is tax if you pay Venmo. I paid with card, as I had no cash on me. I told my husband, he charged 550. My husband said that is not what was agreed too. We tried reaching out for explanation before we wrote this review, but there has been no attempt by him. As for the other observations, I will note in this review. Extremely late to both scheduled appointments. On 12/25/24, on Christmas night, we get a phone call after 10:30 PM. We did not pick up the phone. We were in bed. Who calls on Christmas night after 10pm to a customer? We believe the call was to confirm the appointment on 12/26/24. He also texted afterwards on Christmas night. Upon paying, I noticed that he was very "tired" & "slow" talking, semi spaced out. Upon explaining how to care for the tinting, he kept repeating the same thing about 3 times. His partner had to step into the conversation and say, what he is trying to say is....... try to cure the car in the sun. I didn't have good experience observing the slow behavior and talk. I also found it unprofessional that they had a very small dog or puppy in their vehicle on cold day as they worked. I didn't notice this until we paid. I would have questioned this, if we noticed the dog earlier. I suggest if you do get your vehicles serviced to request a paper or electronic trail of the quote, NOT verbal. He also didn't put break light back in. We called. He gave an attitude and seemed bothered and OFF, when we called. Stay away!!!

Great experience! The staff were friendly and, more importantly, honest! They took the time to…read moreclearly explain what my car actually needed without trying to upsell anything unnecessary, which I really appreciated. I took my car in for new breaks. We were so impressed with their speed, honesty, and prices that a week later, we took in my husband's truck as his AC was not working. They were able to diagnose the issue quickly, order the part, and have everything fixed within 36 hours. The turnaround time was impressive and the pricing felt fair for the work that was done. Plus, the owner's wife sells adorable handmade children's clothing in the lobby, also for a fair price! I'll definitely be coming back and would highly recommend them to anyone looking for honest auto repair service!

I brought my car for AC check up but the quote was high, so I refused to move forward, yet I was…read morecharged $200 for check up. They did not tell me in the beginning that I will be charge no matter what. I understand, they worked on the car to check the leak but I wish I would have known from the beginning that they will charge me. So you better ask before you give them the key, and make sure there are no hidden fees attached.

My car was skipping and jumping. Z came out and now it's up and running fine…read more Z is a very nice and polite young man. He's great. Give him a call, you'll be happy you did!

10/10!! Great guy and really easy to work with! My wife and I were traveling for Thanksgiving and…read morethe belt in my engine snapped, so we got off the exit 38 in London and had to park at a gas station. The guy came right out and looked at out car, left and came back with a new belt and installed it for us and it was all done in about an hour! He gave me a reasonable price and was super friendly. If Im ever back in this area and having car problem i'll definitely give this guy a call!

scheduled a detail service with Justin, he was extremely responsive and professional and very up…read morefront about cost and services. he encountered a stain we couldn't confirm was bodily fluid or not in my car and for safety we decided not to proceed since I'd bought the car used. He was extremely apologetic and honest and I really appreciated the transparency. we decided not to proceed with the service but he vacuumed out my car for free anyways. even though I didn't get the full detail, I would still recommend Justin just for the honesty and professionalism and to support a local business.

Justin did a fantastic job on our car and will definitely be using his services going forward…read more Professional and geared to a quality job.