Thank you, Jason, Tracie, Manny and crew! You're all always looking out for my best interest. I…read moreleft my car for a couple of days and worried about nothing. It came back ready for winter and pristine. They are all knowledge and do what needs to get done. Every question had an answer and I felt I understood more every time I spoke with them. I'll keep returning as I trust Carr's Garage implicitly. I will also be sending my folks to them. Thank you, guys!!

Carr's Garage Inc. is my #1 CHOICE for smog inspection and Safety & Emissions Certification!…read more I actually made an appointment at a different auto shop, but a disgruntled looking man basically shooed me away by telling me (in a patronizing way) that he didn't have time to remove the tints on our windows and add the front license plate on our vehicle to get the RI sticker of approval (to pass the Safety & Emissions check). Guess it was too much work for him and was hoping for a quickie. This person could've asked me questions over the phone instead of making an appointment only to send me away without taking the time to explain options and reschedule another appointment. There was no professionalism or nicety. Annoyed and feeling rotten (hey, I'm only human--a sensitive one), I decided to search for another Smog Check location on Yelp (while still on the lot of the previous auto shop). Interestingly, Carr's was close by (less than a mile away) and had more highly rated reviews, so I decided to take a chance and ask if they had any openings that day. I was relieved to hear the voice of a nice sounding man who said I could come in (it was already around 12:30 pm). When I arrived, there were many employees busy at work. AND they had kind (not angry) looking faces! When Jason, the owner, came out to greet me he looked like an ANGEL compared to the last guy! Jason was very polite and easy to talk to. He took his time to explain what needed to be done, giving me options and time to make phone calls and make a final decision. Although Carr's was already working on several cars, they managed to fit me into their busy schedule and get my car approved for the Safety & Emissions Certificate. We got the sticker the following day. No damage to the defogging strips on our back window after the tints were removed, and they even cleaned our car. Pricing is fair and reasonable. Quality service. This company is reliable and trustworthy. Everyone there was polite and professional. I'm so HAPPY and lucky I found Carr's!! Life is good again, LOL

Car was fixed quickly. Very happy with the repair work and customer service. Highly recommend.read more

My car was involved in an accident last year and having only lived in Rhode Island for about a year…read moreat that point I didn't know where to bring it. Luckily, a friend of mine suggested this place (specifically Dino himself). I showed up and Dino took great care of me and my car from the moment we met. His crew provided me a rough estimate right away and then an official written estimate by the next day. Once I decide it would be worth enacting my insurance policy to cover the repairs, Dino took care of the rest. He was in touch with the insurance company, got me a rental car, and got my car back to me in a matter of days. He was extremely flexible with my schedule, especially knowing I am a doctor, which made pickup very easy. Huge thank you to Dino and his crew for all the hard work and getting my car back to me promptly

was i a minor accident recently and I already knew about Chaz's because they are a customer of the…read morecompany i work for. I took my car there for repairs after the insurance company looked at it. Charlie and Cathy were fantastic they worked with me and my insurance comapny. He refused the part the insurance company recomended. Charlie found one in mint condition,, im am very pleased with the end result. My car came back to me looking like the day I bought it..It looks fantastic for a 15 year old car. So yes I highly recomend them !!

Awesome place to get your vehicle fix and I would recommend this shop to all my friends and family…read more Thanks Cathy&Charlie for a great experience. Paul Duro and Andrew Duro

My car was totaled by a guy who ignored a stoplight. Jim's Auto Body & Towing was right down the…read morestreet and is used by the town of Pawtuctet, Ri for accident towe. They were very helpfu when I kept going back to look for personal items I may have left in the car. They have been very accomodating. I'm going back there today to see if my EZPASS is still on the windshield. Surprising what you forget about items left in a care you have been driving for sixteen years!

Great to deal with. Always pleasant and gets the job done quickly…read more Aware of rules for towing off of private property and impounding vehicles.

I am beyond impressed with this business! Chuck knows this business inside and out! He took the…read moretime and explained everything to me. All I had to do was drop my car off and he and his staff handled everything! They handled the paperwork, dealt with the insurance company and fixed my car to perfection. They even got me a loaner car! The car looked better and was cleaner than it was when I dropped it off! Honestly you are in very good hands here! They are professional, skilled and extremely honest! I wouldn't go any where else from now on and have recommended them to my family and friends!

First of all, I barely recognized my 2014 Subaru when I arrived to pick it up. It literally looked…read morelike a new car! I had brought it in due to damage to the passenger doors, so I was expecting that to be dealt with and little else. Chuck went over the car, told me what he could do, explained everything very well and went to work on it. Somehow he managed to deal not only with the obvious problem, but he also addressed every little ding that my 10 year old car had accumulated. He then had it detailed and the results were amazing. Way beyond my expectations. The pleasant, professional atmosphere at Cumberland Collision was also a giant plus. Every single person was knowledgeable, all questions were answered with ease, the estimated work time was judged correctly. They worked with my insurance company flawlessly and quickly. I really have nothing but praise for every individual there and for the quality of work performed. Thank you!

If your vehicle is in need of body work & factory finish paint job A&E Auto isn't the place you…read moreshould go to. I'd not recommend trusting absolutely anything these incompetent & negligent conartist owner & staff from A&E Auto say & falsely guarantee you, Because I can assure you that youd be greatly disappointed with not just their incompetent & negligent type of work but also with their deceiving & false promises. They're not just lying conartist, but also arrogant, just as much childish, unprofessional & very disorganized. I speak from my very own personal experience. I brought my 2021 Black Chevy Tahoe to A&E Auto for a minor repair & paint needed on the rear right door & rear bumper. I specifically asked the A&E Auto owner Phillip Marques if they're capable of reparing each with original manufacturer factory finish paint job, with both color & texture match. That conartist assured me that yes that they were capable of doing such work for $1200, then tried over charging me asking for $1600 on the day I went by to pickup my Chevy Tahoe, Supposedly because they did extra work with blending the rear rt panel & rt front door which wasn't part of our original consensual agreement & kindly payed him an extra $200, So $1400 total. I requested for the invoice, But was told I'd get it by email by tonight, but it was never sent. When I took a good look at the work they did, Not only the color nor the texture didn't match the original manufacturer finish as Phillip Marques had promised but also notice they've butchered & damaged the entire right side of my Chevy Tahoe with the disastrous incompetent, negligent & inexperienced job they had done. Including to multiple other areas both in the outside & in the inside of my Chevy Tahoe which were once perfectly fine prior to them damaging them with over spray & being directly sprayed on. Not to mention all the paint runs, swirls, fish eye, as well other defects on multiple diferent areas on my entire right side of the vehicle. As well as discoloration due to them experimenting when mixing up diferent left over black paints which Joey (worker) said they had in the back. Which pretty much says, They had no plans nor any intentions of ordering the original manufacturer paint thats meant for my Chevy Tahoe based on its VIN Number. When I confronted Phillip Marques, Questioned & showed him the disastrous job they done to my 2021 Chevy Tahoe at his shop while under his care & supervision. I requested for him to make things right by taking responsibility & accountability for it, He became upset, arrogant rather than owning up to it & says what did you expect to get done for $1200, Do you know how much the job on the door & the bumper really would've cost you some where else to get it done the way that you wanted? At that very moment, I decided it was just best for me to just get into my vehicle & leave the premises just to avoid the issue from escalating. I brought my vehicle to other body shops to inspect their incompetent work & all the damages they caused to my vehicle hoping to get an estimate for the cost to repair it, But was told they'd not be interested in putting their hands on someone else's bad work. Another Auto body shop owner said he would restore my vehicle back to its factory state, but he would 1st have to undue A&E Auto shoddy work, by fully stripping the entire right side of my Chevy Tahoe along with the bumpers & bearing each individual part to the bone for proper preparation & proper repairs in order to get it back to where it needs to be, Then handed me a written fully detailed estimate for the cost to repair the damages done at A&E Auto totalling (Estimated) $8,700. But not a final cost in case there's anything else that needs to be done or replaced. So what was once said to be a $1,200 job for minor repairs & paint to the rear rt door & the rear bumper by A&E Auto owner Phillip Marques, after the disastrous job done to my 2021 Chevy Tahoe & also damaging its entire right side at his A&E Auto body shop Now turned out to become a $8,700 job to fully restore my entire right side of my 2021 Chevy Tahoe back to its factory state. The owner Phillip Marques denies to provide me with his insurance company information for me to file a claim to help cover for the repairs, Also denied taking any responsibility in covering the payment for the repairs, Leaving me with no other choice left but to file a lawsuit & sue him in court if my Demand Letter is ignored & a resolution hasnt been granted within the 30 days given in good faith hoping Phillip Marques comes into reasoning before I take legal action. Long story short, I've been put through hell by both Phillip Marques & his Girlfriend Chantel arrogancy & childish way of handling the situation they soley got themselves into for fooling me into believing that they had the experience & capability of doing a original manufacturer factory finish on my 2021 Chevy Tahoe just to take my money. SO BE AWARE!!!

Fantastic shop for all your motoring needs. From car repairs to an excellent body shop with…read morereasonable prices

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

From start to finish, my experience was truly A+. I primarily worked with Janice and Brad, but…read moreevery team member I encountered was outstanding. The quality of work was exceptional, but what really set this experience apart was the communication and customer service. Janice kept me informed at every stage of the process, setting clear and realistic expectations about the timeline--and they even finished ahead of schedule. Brad walked me through the final bill in detail, making sure I understood all the services provided. After a terrible experience with Arbella Insurance, working with Total Care was a breath of fresh air. They turned a frustrating situation into a truly positive outcome. I couldn't be more grateful.