Outstanding Service Adam, Abraham & Francisco were great: professional and congenial. Gave us a daily schedule of the work to be done. Work progress was organized, efficient & dust kept to a minimum. Quality work, on time, good cleanup. Also, special thanks to Ryan for his advice & effort. Highly recommend this company. James and Patricia read more

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The men from East County Glass came in, very respectable and they were on time as far as the arrival time was given. They came got to work taking out my old shower, (the door was coming off the hinge), removed all the old parts. They measured to make sure that what they brought was correct, then they began installing my new shower, to my surprise, because I thought I was going to get the same type of shower, but they put in all glass, which makes it look a lot nicer. I am very pleased with the results and workma read more

East County Glass & Window - This is the end result, very nice work and great job. - Windows Installation Near Me - Pittsburg, California

We had some broken windows and additional replacements needed at our company. East County Glass was very responsive, on site to provide a fair and reasonable quote and kept us informed of the complete process. The installation was quick and done well. Hoping to not have to, but we would definitely use them again! read more

I had 20 windows and two sliding doors replaced. Their work and work ethic is very professional. They completed the job in 3 1/2 days. Everything was to perfection from start to finish. Their crew was very knowledgeable and courteous. I highly recommend this company. Ken read more

Ryan came out to do my estimate. The estimate was what I expected midway. They also recommended companies that they work with. They have really good. Warranties. A date was set. The foreman and his other two assistants showed up on time. Did the job, explained everything to me in detail. Very happy with the work. read more

This company has been amazing. I was a little concerned when I wasn't getting responses to my calls, but the person I was calling was on vacation, which I learned when I texted. The texts go to everyone and I got a response immediately. From there everything went smoothly and quickly. I had the measurements done and made my choices, the order was placed, and we ended up out of town when it was ready. They were great. I have them a code to the door, they let themselves in, did the work, and cleaned up after themselves. They did such a great job cleaning up that you couldn't tell they had been there except that the glass was installed and the finished look is absolutely beautiful. Oh and price, I was amazed at how affordable it was. The workmanship is fantastic and the friendliness and helpfulness of all the staff, from the office to the field, was great. I can't say enough about how good of an experience this was. read more

East County Glass & Window - Glass inserts for the stainless steel handrail that came out beautifully together. - Windows Installation Near Me - Pittsburg, California

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Ok this place at first made me feel like I had alot of money or something ok. Untell I bought a piece of glass today bame I told them I'm so sorry thinking you was the worst place to buy glass from. Kris ok way cool guy not did brake his leges to help me but made me feel like I was his best friend ok. Thanks Kris for that, perfect place to go and the glass fit perfect.. and it felt like glass should like worth buying. read more

This company works fast and efficiently! The glass in my living room window was shattered. I called East County Glass & Window. On the same day I called this happened: 1) A person came to my house to inspect the window. 2) 2 hours later, I received an official quote which included parts, labor, taxes and cost of the glass for my dual-pane window., 3) I accepted the offer and an order was placed. glass. Five days later, my glass was installed! The installers did a great job. They were efficient and cleaned up their working space very well. I highly recommend this company to anyone who needs windows installed or repaired.. read more

I can't say enough great things about this company. They were professional and have outstanding customer service. Paula is just absolutely the best! There was a bit of a delay in the glass needed for my window and they handled the delay with such professionalism! Extremely respectable and trustworthy company! Thank you, Paula! read more

So impressed with ryan carini and his honest bid. So impressed with alex, Miguel, and Jorge.Hard to find this quality work with an honest bid. Have worked with many contractors and they are the best read more

Fast, friendly and professional. Exactly what I ordered with clean installation. Electronic payment supported (I used gpay)

Really great job. They were very responsive, friendly and got it done. I would recommend. Thanks1 read more

A+ service, workmanship, detail, care and quality. Retrofitting experts, they take the mundane and make it new again, thank you, Ryan and Team, best in The Bay. read more

I had driven by this place several times so I decided to use them. I had a broken double pain window. They were very responsive. Answered the phone came out the very next day with an estimate. The guy cam at the actual time he was scheduled. They game me a 2 hour window and he was there at the exact time. I was given a verbal and written estimate. They game me a time frame of 2-5 days for the window and screen to come in. They came within that time frame. They were very professional, came at the time they were scheduled, and reasonably priced. I would definitely use them again. read more

I had an excellent experience this past week with East County Glass in Pittsburg. I needed to replace the glass in my front door sidelight to give it a more mid century modern look. I went to their shop and described what I wanted. The guy who helped me immediately knew what I meant, showed me a sample of that type of glass and scheduled someone to come to my home and get the measurements. Within a few days, Jose and Hector came and installed the new glass, and it looks fantastic. They were punctual, professional and just all around great to deal with. In the days before the measuring appointment and the installation, Project Manager Paula kept me updated by text and email. I highly recommend East County Glass! read more

Very pleasant people you can't beat these guys as prices and the quality of the workmanship . They were basically everything you look for and replacing your sliding doors. Very prompt respectful and complete the project in a quick and efficient manner it was a pleasure dealing with them thank you so much for your excellent customer service and work keep up the great work thank you. read more

I had a landscaping company shatter one of my sliding glass door windows and needed to replace it. East County Glass & Window was super responsive, patient in answering all of my questions, completely professional when they were here and made sure they explained everything thoroughly and clearly to me. Which was completely appreciated! Would 100% use them again! read more

Needed older vinyl windows repaired, and found this local business in Pittsburg. Great service, as well as timely turnaround. Thanks Tim read more

It's never fun to come home to a broken window, but East County Glass made the replacement process fast and easy. I called four different companies (all highly rated on yelp)...one didn't return my repeated calls, one said they will get back to me with an appt time for an estimate, and one took the measurements I provided and I'm still waiting for an estimate. The fourth company was East County Glass & Window...they came out to measure my window, provided a (very reasonable!) estimate, ordered the window, and then installed my new window...all while I'm still waiting for these other companies to get back to me! I hope I never find myself in this situation again, but if I do, I'll be calling East County Glass. read more

Another window broken by bad golfers. Called on East County Glass to repair our third broken window since moving in 3 years ago. They came out, measured, made sure they ordered the right E-rated window glass, not the cheap stuff. Came back and installed quickly. Their installers are nice guys and friendly. Sometimes though you have to stay on top of the office to make sure your glass has been ordered, when delivery will happen and set an appointment to install. My only downside - twice the replacement glass was the wrong size (even after careful measurement) and they had to go back and reorder. Problem with where they ordered their glass from. Otherwise, it's my go-to place for glass window repair read more

Came out to my house took measurements for mirrors charged me $400 had me to pickup my mirror not only where they broken but have the order was missing had the nerve to want another $400 dollars when they couldn't get the first one right they are killing my DIY they suck read more

East County Glass & Window - My project - Windows Installation Near Me - Pittsburg, California

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My patio slider door needed servicing badly. Contacted East County Glass who dispatched Sergio right away. Sergio was professional, courteous . Repairs were completed in just a few minutes. Very impressed with his service read more

We reached out to them via yelp and they were responsive, but it was interesting to learn that just today their replacement window division has been completely halted until further notice, I can imagine That's a big hit and very sudden news for a Window and Glass company. read more

We had a glass top measured and made for our dinner table. George came out on time and was friendly, professional and was able to answer my questions and provide samples, I placed an order and a week later when I was told it would be ready I was notified of the day they could deliver. George and a younger gentleman (can't recall his name) arrived on time, were friendly and professional as expected and set the glass top, cleaned and made sure it was smudge and dirt free and made sure the top was balanced with the silicone disks. I would use East County glass again and recommend them to friends and neighbors. read more

East County Glass & Window - Windows Installation Near Me - Pittsburg, California

Ridiculous charge of $150 no matter how long the job takes!! In 15 minutes another company finished putting my door on the track. They said the charge was because they had to drive 10 miles!! read more

Sergio did the initial survey of the project. He was very through and gave me a lot of information and explained what it will take to fix all of my windows. Office staff Paula and even Acciunting lady are very helpful and professional (and patience too). Sergio and another guy did a great job show up the scheduled time, did the install, and clean up the site. This business did charge $75 for the initial survey. I would suggest that $75 can be credit back if we end up using the service. read more

They told me they don't want customers!! Here's what happened: I've started a bathroom remodel at my house and know it's best to have Professionals install the tub/ shower glass. Two weeks ago I called East County and talked with a pleasant employee who told me what they had and asked me to come by the showroom in Pittsburg where I could see the product and get some pricing. Perfect! Today I drove out to take a look. I explained to the front desk employee that I have a standard 5 foot alcove tub/shower in a Seeno built home, and want a clear glass frameless door installed. She showed me the samples, but didn't have any info and wouldn't let me talk with anyone else. She called an employee who works remotely out of state. After they talked a moment, she disconnected and said, "We're not taking any orders", treating me like I'd tried to check into the Fairmont Hotel in a thong swimsuit. Completely bizarre! What sort of store doesn't want customers? Why even bother to have a showroom? Folks, save yourself the trouble and go somewhere else. read more

Excellent service. We had a hiccup in the first go around when we didn't receive a follow up but after I mentioned that, everything went smoothly even after WE delayed in response. Glass options were explained in detail and the service was excellent. They have the best price around and not for any less quality. We opted for simonton windows for our 5 widows that we replaced. A team of 3, a husband/wife (Francisco and Ana)and another gentleman (Broc) provided stellar service. As the men chizzled away, Anna vacummed up any debris and obviously covered furniture beforehand. Ryan, please let them know we were thoroughly impressed by their professionalism, skill and prompt completion as well as your own professionalism throughout the process. (this review was for the Brentwood location- I will add there as well) read more

EXCELLENT CUSTOMER SERVICE - BY KRIS! I have called several glass and window companies to look for a "J Channel" material. I bought this mirror at Home Depot but it didn't come with a "J Channel" for installation. The companies I called had them but will not sell them to me. Then I called East Count Class & Window and Kris helped me get the material for me. He is so detail oriented. He took my name & number and made sure he got back to me with an answer. On the same day he called and told me and told me that the J Channel is ready for me to pickup with a reasonable price. He is so efficient and highly organized. I will remember this company for any glass & mirrors that I will need in the future. Kris was great to work with! To the owner of this company. You hired a great person and Kris is an asset to your company! read more

East County Glass and Window Repair were terrific. I had contacted other companies and East County Glass and Window was the only company that returned my inquiry into repairing some windows. They kept me informed each step of the way and were prompt and professional. I would not hesitate to call them again for any window replacement or repairs. Great folks to work with. read more

Can't recommend East County Glass high enough. They replaced all the glass in our front door and side panels. There was an issue with the supply of the glass they originally put in, not their fault, but the fact that they sourced replacements and came back promptly, and at no added expense, shows what a company with attention to detail they are. Very impressed. You will be too. Nice people as well. read more

We had a 10x6 foot window replaced yesterday by East County Glass. All the staff was extremely professional, from salesman Justin Ryan, who I think of as "the closer," to the installers who completed the job in 5 hours yesterday. We weren't sure we were going to replace the window because our former window was only 10 years old, and being such a huge window, it was expensive to replace. It had been installed before we lived here (we didn't know by whom) incorrectly and was pulling away from the frame. As a result, we got a lot of heat and cold through the window, and would eventually get water damage. We compared three different window companies and chose East County Glass because Justin impressed us with his presentation. He had photo albums of what the actual windows looked like, he brought a window with him, plus a heat lamp, so we could see how energy efficient the Simonton window was compared to our current window. We also thought that he'd be a good choice because Justin had done two of our neighbors' windows, and our neighbors had excellent results. Justin suggested a wood frame to match our other window, which neither of the other glass companies did. It looks much nicer (more finished) now and wasn't overly expensive. Justin and the installers were extremely fastidious with the measurements and installation, and we feel happy with our choice to go with this company. The installers were polite and cleaned up after themselves. We'll be getting a tax rebate on this window, which doesn't hurt. Perhaps our living room won't get so hot in the summer and our heating bills will go down too - one can hope. read more

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Thank you, East County Glass and Windows for my window replacement. You have done a great job for a very fair price. Appreciate your service. read more

Integrity, responsiveness to the customers concerns, accountability....seemingly rare qualities in today's world. But these qualities are ever present when doing business over the last 4 years with the CEO of East county Glass. I would strongly recommend doing business with East County Glass to any of my friends. I have had contractors which were as bad as they get, charged with two felonies and 3 misdemeanors by the Alameda County District Attorney. Then at the other end of the spectrum, there is East County Glass, which stands by their word. When things go south as sometimes they do, they step up their game and fix the issues on the table. Stay with a winner. They are welcome to use me as a reference anytime. read more

Tim and his team are a pleasure to work with. I have known him for years and his experience, knowledge and attention to customers details is second to none. All the services and products are top notch quality. No need to search for anyone else as these guys are the real deal. read more

Terrible Service! They fixed our windows for the last owners - didnt put it right as it was leaking - we contacted them and they didnt take ownership for their work -- terrible company - dont recommend at all! Its bad when they dont stand behind their work- even though it under warranty! read more

We recently replaced our somewhat tired looking shower curtain/liner setup with a beautiful glass sliding shower door. East County Glass was a pleasure to deal with and did a great job. They were courteous and polite through the entire process, even when I made a mistake regarding the installation appointment! The installer was thorough, quiet and clean. I recommend them without reservation. When we're ready to replace some windows I will definitely call them. read more

I had a really good experience with Jorge who came out to give an estimate for five windows. He was professional and honest. I'm going forward with the project and will update my review when completed. read more

Sergio came out to assess a shower door leak, he was beyond professional and was able to give me free advice as how to fix my problem! When I am ready for my bath remodel this is who i will use for the shower door purchase! Thank you so much for helping me out Sergio!! read more

From my initial contact with Paula to start the quote in motion, to George (Jorge) who came and measured and would later return with Sergio to do the installation of 12 glass units and 14 screens, we were treated well! George was respectful of our home, thorough in his measurements and installation, and was an all-around nice and gentle man. Paula was patient and helpful as I sent rough estimates of each window along with pictures. East County does charge a $75 jobsite measuring fee. When it came time to do that I had enough information from Paula to compare to two other quotes I had received to realize I wanted to move forward with East County. One of the other two companies would also charge a fee for measuring; the other didn't. The free company sent out a person who looked at the front windows and said that our plantation shutters would have to be removed before installation...that they didn't remove or replace the shutters. What? He suggested we hire the company who installed them to do THAT job. Yet, the team of George and Sergio had no problem working around the shutters as George indicated when he did the jobsite measurements. I would highly recommend East County Glass & Window! read more