Ordered new screens and two new doors. Could not give a higher rating to this company and experience. Tim was our service representative handling measuring, estimation, and installation. He is a rare craftsman ie. cares a lot about the customer, the quality of his work, and so much more. Tim did not leave the job until he deemed everything perfect and cleaned up better than before he started the job. Give this company and Tim a 10/10! read more

This company is under new ownership and seems to have degraded somewhat in providing faster service. I would have given them a 3 star rating for the business if it wasn't the superior service Tim Ellis the Glazer who has been to our house a couple times. He is an expert in his field and great at customer service read more

I broke one of my sliding glass windows and Diablo screen and glass replaced it. They were very prompt and professional, and I would definitely use them again. read more

I don't even know what to say....this install was textbook from start to finish. Prompt, courteous, clean, detailed, done-right.... I will use again and recommend. Well done! read more

Diablo Screen & Glass - Glass & Mirrors Near Me - Concord, California

Diablo Screen and Glass replaced my screen door. The gentleman who replaced it Tim was very nice and he did an great job. I will use this company again and recommend them. read more

I used this company to replace a sliding screen door. The work was completed on time and professionally by Tim, who kept me apprised of his ETA via text. Tim went the extra mile and thoroughly cleaned out and straightened the track. The previous door had not moved smoothly in a while. The new screen door glides back-and-forth with ease and now I'm able to lock it. The quality of the door is good. Very satisfied! read more

I had an excellent experience with Diablo Screen & Glass for the replacement of my Insulated Glass Unit (IGU) panel due to a failed seal. I am glad that company does window repairs like the one I needed. Isma and his team were straightforward, very proffesional and efficient. Their pricing was very fair. Customer service (Julia/Jennifer) were very responsive. They responded to all my calls and text messages, addressing all my questions in a timely manner, inlcuding adjusting the order to include tempered glass for the IGU after I initially ordered regular glass. Isma came out the same day I decided to go with them for measurements. The new IGU was ordered fast, and in a week, the new window pane was installed! The installation process was very smooth, skilled, and efficient, and I couldn't be happier with the result. Company offers a many years warranty for peace of mind. I'm enjoying the backyard view through my newly fixed window and highly recommend Diablo Screen & Glass to anyone in need of window repairs or replacements! read more

Price is good but technicians not PROFESSIONAL I won't use them again very disrespectful read more

Got quoted 1 price when I brought my window screen in. When I picked it up it was a different person and he charged me $12 more than quoted. I could have gotten a screen at another place cheaper. read more

Looks like Diablo screen and glass is under new ownership!! Brought in a 3'x4' bedroom window screen to have a new screen put in. They charged me 60$ for the repair. Upon picking up the screen I noticed that they had reused the 25 year old plastic pull tabs instead of replaceing them with metal tabs like the prior owner used! Needless to say I will not use them again. Time to find another shop, sad to see this one go downhill. read more

He came out to fix a window with a broken frame, and we all assumed that it would have to be replaced. But he was able to repair it instead. He was on time, professional, and courteous. read more

I would be very careful in using the services of this company. I recently tried to get a screen door repaired originally installed by this company. There was no issue on the original installation but to repair it, the company was extremely unresponsive, unprofessional, poorly communicated as it's been a month going back and forth with them, trying to get a straight answer. When they did finally respond, their quote was going to be more than the original screen installation as they were charging double for both labor and so called "rescreening" which is just a repair of the screen as it didn't entail a new screen. Not sure what happened to this company but their unprofessionalism, lack of follow up and crazy pricing methodology, I would never use this company again for purchase or repair of screen doors. read more

We needed new screens for 2 existing sliding glass doors, and a completely new screen for a new door that we had installed. Tim Ellis came to our rescue! An old school pro with years of experience and a true professional. I've used Diablo Screen & Glass for many years and will continue to read more

So happy with the quality and look of our new screen door. Needed to be custom made to fit our Anderson door casing. Included is a top quality doggie door. Tim, their very experienced door builder and installer took care of all of the special cuts to accomodate the door frame. It closes as nice and solidly as any door in our house. Definitely feel like we got what we paid for. read more

We had used this company several years ago and were very pleased with the quality and pricing of the work performed, so when the time arose for another project, we reached out to them again. However, this time around, something was off; the emails back and forth were slow, and I often had to call without a response. We were quoted a price, and they sent a technician out to measure the project. We asked more than twice if the price was accurate and were assured that it was correct, so we decided to move forward, but after many weeks of emails, we received an email telling us that the price was incorrect, and instead of the 3200 plus tax we were quoted, it would instead be 9000! Are you out of your ever-loving mind?? We were told that they had called the manufacturer beforehand, so I cannot understand why the quote was inaccurate. Needless to say, we did not move forward when a competitor quoted us the same project for less. This company obviously does not know what it is doing, and we will not be using them ever again. read more

Tim was wonderful. He went over and beyond for us. He couldn't be more satisfied. It's so refreshing dealing with someone that takes pride in their work. Thanks again. read more

Diablo Screen & Glass - Glass & Mirrors Near Me - Concord, California

Nick and his team have been a pleasure to work with from the start. They were straight forward, professional, transparent, and responsive. We got a few quotes and they were the best priced option. The team just finished installing 2 screen doors and a 9 window screens, and they all look great. I'll definitely work with Nick and his team again in the future! read more

Tim @ Diablo screen& Glass is knowledgeable , attention to detail and great customer service . Fixed our patio door rollers, replaced screen and lock . Highly recommend for future business. read more

One-man show. Nick is a very unfriendly, hostile guy. His prices are through the roof for screen or for glass replacement or repair. I compared with other providers in the county, without a doubt he is the highest priced. I called for a small glass replacement, and had to call back three times to get a price. He just ignored repeated polite requests, finally just seemed to come up with a number that was double or triple other suppliers like All American Glass. And on the screen replacement, his price was even higher than with Andersen for an OEM screen replacement with shipping. Seriously. Don't get taken in by collusive puff-piece reviews above. Don't waste your time. read more

Excellent service! Very professional, know what they are doing and fairly priced. Tim did my screen fabrication and installation and did it to perfection. Also, he is a nice personable guy too! HIGHLY RECOMMENDED! read more

Very impressed with this company. The quality of the screen doors is excellent. Any issues were dealt with quickly. Nick was great about explaining the pros and cons of all the many options. The installer meticulously hung the screen doors, doing a perfect job of installation. I highly recommend this company. read more

What a great experience! I was so impressed by the Punctuality and a hospitality. The gentleman was very pleasant to deal with and had my screens ready three days earlier. And the price was reasonable. My screens look fantastic. read more

Diablo Screen & Glass - They fit perfect - Glass & Mirrors Near Me - Concord, California

My mother and father found this company on Yelp and used them to replace their window screens and screen door. My dad loved the service so much he asked for my help leaving a review, so others could know about their great experience: "Tim was awesome. He was professional, honest, punctual, and fast. We highly recommend this company." -Paula and Mauricio Trigueros read more

I agree with an earlier post, Diablo Custom Screen and Glass is a hidden gem in Concord. Very professional at their store with Nick, and shower door installation with Ping. They also replaced a small window for me that had a BB hole very inexpensively. Very fair pricing and very high quality work. Highly recommended. read more

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Get other quotes! They measured almost 2 weeks ago to re-screen my torn sliding door screen. I had to call them to follow up. Other places quoted me around $65. Check out this places quote! I'm female I live in a nice area so I believe they were going for the kill. Dishonest business. They quoted me $700!! Lol what a joke. Shame on you read more

Diablo Screen & Glass - Quote for sliding door screens! Lol - Glass & Mirrors Near Me - Concord, California

Tim showed up on time to repair my sliding patio door. It was not an easy job because the dual panel glass door is heavy and the replacement rollers are difficult to find. I'm handy but I hesitate to take on this repair project myself. Somehow he got the replacement parts ready in his truck and installed them in 2 hours. Now the door is sliding smoothly like new. Reasonable cost. Would call Tim again for future repairs. read more

Diablo Screen & Glass - My old sliding patio door. - Glass & Mirrors Near Me - Concord, California

I needed help to pull a rabbit out of my hat and Nick turned it into a Grand Slam. Two small screens with wickets to access the window latch was the call and nobody had the wickets in stock, meaning it was a 2 week wait. My last call to Nick was full of yes to this, or that and especially to my 3 day timeline. I will not hesitate to go back for more. Invisible screen doors and skylight shades are next. If only they were mobile, I would out of the atmosphere. Pricing was rock bottom. Same price as online kits and local options that did NOT include the wicket. I hold 5 star rating for such over the top experiences that cause me to lose my breath and collapse in awe. This should be a 4.5 star IMO. read more

Absolutely love our View Guard screen doors! Thank you!! You did a really wonderful job read more

Diablo Screen & Glass - White border thick View Guard security screen door - Glass & Mirrors Near Me - Concord, California

Bravo, Diablo Custom Screen. From my first call with Nick in the office to both repair visits from Tim I was impressed with the professionalism displayed to me all along the way. My windows were quickly and efficiently repaired to my satisfaction and the process was safely and carefully completed on time. In addition, they were by far, much more reasonably priced than other quotes I was given. Thank you, and you'll be first call when the need arises. read more

Tim Ellis is the best!! I needed window screens put in my 3 bedrooms and also on my patio door, Tim came to measure all 4 and also did the installation. Very professional, great work ethic and didn't take long to do anything. I will definitely refer him to my family & friends. Now Nick seemed to be too busy to follow through on things, I had to keep calling him for updates and confirmation, not a good look. read more

Diablo Custom Screen was easy to work with, friendly and professional. They replaced 22 pieces of glass throughout my home at an affordable price and great service. The windows look brand new and neighbors have complimented on how nice it looks. I will definitely use them in the future. read more

Diablo Screen & Glass - Beautiful clear glass - Glass & Mirrors Near Me - Concord, California

We moved into a 20 year old house with 20 year old Milgard windows. Companies were only quoting brand new windows, some in the $7,000-$8,000 range per window! No one could do ANYTHING to help us until we found Tim at Diablo Screen & Glass. The owner Nick is really easy to work with in terms of scheduling and pricing was on the mark. Tim is a veteran of the business and he knows more tricks about these original windows than anyone in our entire neighborhood! So glad Tim came to the rescue, saved our windows and saved our budget. 16 windows repaired to our satisfaction in a day's work. 5 Starz all day long. read more

Tim was awesome to work with. Arrived on time, measured the sliding glass door and poof....voila! My new custom screen is in full effect and oh so needed to create that cross breeze on a summers night. Super affordable and great service read more

Diablo Screen & Glass - Screen door - Glass & Mirrors Near Me - Concord, California

Tim did a great job installing our new screen door today. He takes his job seriously and it truly shows in his work . He was wonderful to deal with as well. Thank you Tim! read more

I would like to recommend Diablo Screen and Glass very highly. We had glass cabinet doors revised by Nick and his work was excellent and thorough. We also had Tim do a house call for problems with two four screen doors and his work was also excellent. He was on time, kindly explained how he repaired the doors and did a 5 star job. This is an excellent business A+. read more

Very efficient with fair prices. After a very high quote from another company to replace a large mirrored closet door. I called Diablo and was blown away at the difference in price! Literally saved over $500! read more

Tim replaced our screen doors, adjusted our sliding glass doors (he suggested it and I didn't know it was possible), and replaced one of our closet doors. He was great and super knowledgeable. Nick the owner was also very responsive, which I greatly appreciate. Would work with them again. read more

Wow!! What a secret hidden gem! Short story- my Belgian malinois broke my screen door. Just ambushed it and plowed through. This place was recommended by Walnut Creek ace hardware. Which by the way NEVER fails me or my needs. I called this place and the owner was incredibly nice. Got me in and out. AND he had the ABSOLUTE BEST RATE in the area. I went to Home Depot and they were no help. None. So I'm so so so happy I found Diablo screen. HIGHLY RECOMMEND. read more

This review is long overdue. Nick provided a very reasonable quote for repairing our window glass (broken by a fallen branch). He was prompt and completed the work in less than an hour. A pleasure to work with. read more

This is the second time I've used Diablo Custom Screen. Once again, Nick sent Tim to cut down one pair of sliding glass doors and to cut down and replace the glass in another pair that house settling had hampered their functionaltiy. Tim is a perfectionist and made sure everything worked beautifully. The job required a second man, and Ping and Tim made a great pair. I wouldn't hesitate to call Nick and have Diablo Custom Screen and Glass, and that's a recommendation I'm happy to make. read more