I needed to go to urgent care for X-rays. There was no wait on a Friday afternoon! I was in and out…read morewith results within 30 minutes. The doctor, MA and front office staff were so kind. I 100% recommend this facility

Saturday morning, 10:05a, receptionist reluctantly unlocks the door. Does not speak a word or…read moreacknowledge us in any way. Hope the medical staff is better.

Great service and nice doctor and is a nice office great for old and young people 100% recommend if…read moreneed. A family medicine doc

I would not recommend Jones Family Medicine…read more It is very difficult to get a prescription filled. Multiple calls to the office try and stop by no one is at the office. He is not even always there during office hours. A very frustrating experience. And then there's billing, just got 2 bills in the mail from service provided over a year ago. And 2 more bills that I had already paid that I had to show receipts that they had already been paid. I always pay my bills and on time, wish this had been a different outcome, I would never recommend his office with this service.

With the death of Dr. Roisum, there is no longer an MD to see. But the physician assistants who've…read morecarried on the practice are among the best in Idaho Falls. We've relied on them for years.

Thoroughly unimpressed. I waited a week after calling about a referral only to find out it wasn't…read morewritten or sent. When I called the third time about it I was sent to a voicemail. I was given the run on the referral and the doctor ignored other issues I was there to address. Plus wrote me off with a prescription just to get me out the door. Won't be back.

I chose Dr Reed Ward to be my Primary Care Physician to replace my previous one who was no longer…read moremeeting my needs. On my initial meeting, he impressed me for not always recommending medicine, but often invoking better lifestyle. After a heart attack, they refer you to your PCP for followup care (there is still the cardiologist and others involved). I've been seeing Logan Belnap, a staff member in tthe practice. I've now seen Logan Belnap more times than I've seen Dr Ward, and I'm also duly impressed. On first meeting, he'd obviously read the documents on my incident very thoroughly, and asked me to fill in the blanks. He took over fulfillment of the non-cardio prescriptions, gave me a path on how to improve at this point, and did quite a few followup visits to insure I was "doing the right thing". Overall, I'm very pleased that I moved to this practice and plan to stay for the foreseeable future.

Caring and helpful staff. Knowledgeable and little waiting. Tine and thoroughness is of the…read moreessence.

My experience with Mountain View Hospital is as a spouse of a patient. My husband has had several…read moreout patient test done at different times. I was present for the tests or to receive information after the tests. The doctors and support staff were very knowledgeable, professional, and kind. They easily answered my questions in as full detail as I needed and treated me with respect. As I was present while some of the tests were performed I felt they tried to enroll me as an interested party and explained as the test progressed. I never felt like an outsider. Testing can be quite stressful. The doctor and support staff worked to minimize the stress. I like how Mountains View Hospital conducts health care.

A huge thank you to the labor and delivery team that helped bring our little Skyler into the world!…read more All of the people on her watch were absolutely amazing and made the experience so special. The team made us feel so comfortable with their care and wonderful personalities. We felt important, supported, and loved. We will always be thankful and have fond memories of our experience here- you are all rock stars Skyler already misses all of you!

Strange to write a review for a hospital. But the folks in the ICU were amazing. Caring, gentle and…read moreintelligent.

I had the opportunity to spend a significant part of this year evaluating the Idaho Falls/Eastern…read moreIdaho medical system. My spouse drove me to IFCH ER. I walked in, stating, "I think I'm having a heart attack." They immediately took me in and after the obligatory blood pressure, iv, and such, four doctors came in. The cardiologist, Dr. Rhodehouse, stated I was having a heart attack, and the other three doctors started working with me, and then things got fuzzy. I was told I got an angiogram, but they were already prepping me for stent insertion. The angiogram results caused an ER professional to tell everyone to discontinue the prep, and told me my three blockages couldn't be handled by stents, I'd need a CABG (cabbage, I'm not a fan!) (coronary artery bypass graft - yep, open heart surgery). That required teamwork - I'd have to go to EIRMC - the hospital a couple of blocks away, which is tricky given I'm in the middle of an active heart attack. I think it's obvious that I truly admired everything happening (what I can remember of course) and everyone got an "A+" for their efforts.

If you want to be waiting for an hour every appointment this is the place for you. I have never…read moreseen a place who is off by hours every appointment. Glad this was our first and last baby here. The doctors are nice but the scheduling is a little ridiculous.

If i could give negative stars, I would and here's why…read more Starting from the beginning- I opted out of my medical benefits in May 2025 due to cost as my employer had changed our insurance carrier and then found out I was pregnant in June 2025 and I couldn't get those medical benefits until open enrollment in May 2026, so naturally I applied for pregnancy medicaid to help with cost but was denied because I made too much money. I went into Dr. Leavitt office in Idaho Falls and wanted to be seen for prenatal care, but explained my situation with insurance and they referred me to Community Family Clinic for their sliding fee scale, so i scheduled an appointment and was seen there as many times as I could due to being cash pay and let them know I had a preference of Mountain View Hospital as my daughter born there in 2024 was an amazing experience. (I have had 3 pregnancies and all healthy babies) so I didn't exactly do every single appointment, but I did what I could afford for cash pay. Fast Forward to Thursday, February 5, 2026 around 6:30pm I walked into Mountain View Hospital as I was having contractions and was put in a wheelchair when i got up to Labor and Delivery and was taken to room 3 where I explained my situation to a nurse and shortly after I met Dr. Emily Jensen from Leavitt's office and was treated very poorly from the moment I was sat in that room. She was very unprofessional, rude, and incredibly judgy. I let her know that i wanted to decline the Vitamin K, Hep B, and the Eurithromyacin ointment on my son's eyes and that I wanted the cord to be white before cutting it as I'm more a natural first over modern medicine. I was talked down to like I didnt know what I was talking about and basically made me feel like I was stupid. She was very condescending and when my son was born after she broke my water and she let me tear 3 times and didn't give a crap about it. I was asked again about the Vitamin K and Hep B and was treated like I was a bad mother when i once again had to decline and she told me my decision was not what she would recommend. My son was handed to me and every light in that room was turned on and I was abandoned there alone from 1:25am until almost 5am holding my son while I was still numb from the epidural and could barely move. She never checked on me and didnt care to. I had to push the button for the nurse to ask if i was being moved or if i could get a bed for my son, so we could both rest. It wasnt too long after that, that I was moved to room 23 where i was given the silent treatment and treated like absolute crap then given a bed for my son. I never saw Dr. Jensen again and instead had a case worker in my room 11 hours after delivery asking me if I could afford my housing, food and electricity and it wasnt just once. I was harrassed about it 6 times and then was told we were reported to CPS for THC in my urine as I had not been aware of it and was told I was drug tested due to my refusal of those treatments for my son and my "insufficient prenatal care". My children are my whole life and I would never do anything to harm them. Dr. Jensen took an oath and is supposed to be unbiased as my decisions with MY child are my own. I would never recommend Dr. Jensen for anyone who is having a baby and wants to stay as natural as possible or not having full insurance yet! (I opted back into my insurance as the birth of my son was considered a "life event") AVOID DR. JENSEN SHE IS ABSOLUTELY AWFUL! This whole experience has had me stressed out, traumatized and crying for the duration of my 11 hour stay at Mountain View Hospital, that has followed me still today and had to get my attorney involved and its February 10, 2026 today. Please learn from this review.

Dr. DBK is the best doctor I have ever been to. If you have something wrong with you, this is the…read moredoctor you want to see. He is a bulldog and will not give up until he figures it out. Excellent bedside manner. Just an excellent doctor all the way around. He has been my doctor for the last 10 years and I just love him.

Dr has been with Idaho Falls for many years. He is such a great Dr. You will not be disappointed…read more And his staff, the best