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East Lake Veterinary Hospital

5.0 (2 reviews)
Closed • 7:00 am - 7:00 pm

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Services - East Lake Veterinary Hospital

Pet physical or wellness exam

Pet vaccinations

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Hallsville Veterinary Hospital - Carlos

Hallsville Veterinary Hospital

(12 reviews)

I will not ever go back. I took my 3 year old Chow Chow dog…read morein 3-8-19 because she was having a seizure. (2nd in her life) While they were very courteous and the facility was clean, I found out NOTHING as to why she was having a seizure. They asked if she could be kept there for observation. Assured me meds were waiting if she had another one. Perfect! Let's do it. About 3-4 hours later, the tech called and said they tried to draw blood, but my dog was getting very anxious and they were afraid it would trigger another seizure. Ok. I appreciate that fact. However, bloodwork is a very important part. I asked if they had given her an IV of fluids, she said no, but she will give her some water. None of that sounded "normal" to me. I mean, my dog is already there, I know they can get labs drawn, what's the problem? I called back and told them to do whatever to get the labs drawn. So, they sedated her-got labs drawn. Sent them out to be tested. Got results today 3-11-19. Thankfully her labs were normal. When I asked if they had any ideas on what was the cause, I was told they had no idea. However, if it happens again, be sure to bring her back so they can find out why. WHAT??? Why would I take her back there??? Mind you, I NEVER even saw or talked to a veterinarian in person, or on the phone. Never even saw one just walking around. Nor did I talk to the tech in person. I just don't get it. When I picked her up, I asked why sedation wasn't even offered when they called about not able to draw blood, I wasn't given an answer. They blew me off saying they were afraid it would upset her to draw labs. WHAT? Beware people. Something just ain't right here. I do believe 100%, she was treated like this because they were afraid of a Chow. Even though she is NOT aggressive in any way and is well behaved.

Brought our 7 year old German Shepherd in for treatment because he was throwing up and had bad…read morediarrhea. They said he might have Parvo. They tested him and he did have it. Even though he had just been vaccinated at the same clinic about a month prior. They quoted me a treatment plan that would take at least 2 days. I paid nearly $1000 for the treatment plan. Then they said I owed them more. They can't even vaccinate correctly. Do not trust them if you care for your furry friends at all. They will also charge more than is quoted.

Bennett Veterinary Hospital - free to good home. 1 yr old, all shots and spayed and litter box trained. 903 879 1433

Bennett Veterinary Hospital

(12 reviews)

In 2021, I took my dog to the (now) Mexia Vet Clinic to be spayed and to have a tumor removed. On…read morethe day she was scheduled for surgery, they never got to her. I was called to drive back and pick her up, and I was told to bring her back on a different day. Because she was prepped for surgery, she had not been given food or water all day. After her surgeries had been completed on a different day, I arrived to pick her up. I was then informed I needed to leave to purchase a cone collar from Tractor Supply because they were "out of supplies". As instructed, I arrived back at the clinic with the cone, I checked out, and then I had to load my 60 pound dog--with zero assistance from the staff--into my vehicle. No one offered help, even though I was visibly pregnant at that time. After some time had passed, my dog came back in heat. I called the vet's office and spoke to the office manager, Belinda. She explained that a piece of the uterus was "left behind". The only method of reconciliation she offered us was an exploratory surgery (at no additional charge), where finding said "left behind" piece would be like finding a needle in a haystack. Feeling uncomfortable with taking my dog back to the same clinic--where she had already undergone one failed/incomplete surgical procedure--I requested compensation so I could attempt to have the problem solved elsewhere. After being told the aforementioned, with no budging on Belinda's end, I moved on. I did not want to put my 9 year old dog under their treatment/anesthesia again. At the end of August 2023, I took my dog to another vet office for an issue unrelated to her heat cycles. The vet at this clinic had her medical history following "surgeries" listed above. After his evaluation of her, his medical opinion was that the surgery of having her spayed was most likely never performed. She still has cycles, and he found no indications of scarring or tattooing. He recommended that I call the original vet's office, relay his findings, and ask them to make the situation right. Belinda, the office manager, was not helpful (yet again). Furthermore, she was unapologetic and she completely lacked sympathy. She continued to blame their incompetence and their lack of professionalism and etiquette on their "new ownership". To hear how eager she was to let me know they would not reconcile in any way was sickening. Belinda not only could have handled the situation in several different ways, but most importantly, she could have carried out her message without the smug attitude. This line of work--BELINDA'S line of work--deals with not only people but their beloved pets as well. The way in which our local vet handled this entire situation is sad and disheartening. I paid for a service that was never done and I was treated like an inconvenience at every turn. It is my most sincere hope that the new owners will address all aspects of this terrible situation, and that they will move forward into the future of their company with more care and compassion. I would like to point out that I have never had an issue with any of the other employees in the office. I understand this is new ownership, but it appears as if most of the staff remains the same.

They've definitely helped my puppy with her kidney issues. But y'all's filing system and lack of…read morecurrent technology gives me anxiety every time I go in there. If you ever want to come to this century y'all let me know I'll have you updated and streamlining to an efficient process in no time.

East Lake Veterinary Hospital - vet - Updated July 2026

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