In 2021, I took my dog to the (now) Mexia Vet Clinic to be spayed and to have a tumor removed. On the day she was scheduled for surgery, they never got to her. I was called to drive back and pick her up, and I was told to bring her back on a different day. Because she was prepped for surgery, she had not been given food or water all day. After her surgeries had been completed on a different day, I arrived to pick her up. I was then informed I needed to leave to purchase a cone collar from Tractor Supply because they were "out of supplies". As instructed, I arrived back at the clinic with the cone, I checked out, and then I had to load my 60 pound dog--with zero assistance from the staff--into my vehicle. No one offered help, even though I was visibly pregnant at that time. After some time had passed, my dog came back in heat. I called the vet's office and spoke to the office manager, Belinda. She explained that a piece of the uterus was "left behind". The only method of reconciliation she offered us was an exploratory surgery (at no additional charge), where finding said "left behind" piece would be like finding a needle in a haystack. Feeling uncomfortable with taking my dog back to the same clinic--where she had already undergone one failed/incomplete surgical procedure--I requested compensation so I could attempt to have the problem solved elsewhere. After being told the aforementioned, with no budging on Belinda's end, I moved on. I did not want to put my 9 year old dog under their treatment/anesthesia again. At the end of August 2023, I took my dog to another vet office for an issue unrelated to her heat cycles. The vet at this clinic had her medical history following "surgeries" listed above. After his evaluation of her, his medical opinion was that the surgery of having her spayed was most likely never performed. She still has cycles, and he found no indications of scarring or tattooing. He recommended that I call the original vet's office, relay his findings, and ask them to make the situation right. Belinda, the office manager, was not helpful (yet again). Furthermore, she was unapologetic and she completely lacked sympathy. She continued to blame their incompetence and their lack of professionalism and etiquette on their "new ownership". To hear how eager she was to let me know they would not reconcile in any way was sickening. Belinda not only could have handled the situation in several different ways, but most importantly, she could have carried out her message without the smug attitude. This line of work--BELINDA'S line of work--deals with not only people but their beloved pets as well. The way in which our local vet handled this entire situation is sad and disheartening. I paid for a service that was never done and I was treated like an inconvenience at every turn. It is my most sincere hope that the new owners will address all aspects of this terrible situation, and that they will move forward into the future of their company with more care and compassion. I would like to point out that I have never had an issue with any of the other employees in the office. I understand this is new ownership, but it appears as if most of the staff remains the same. read more

They've definitely helped my puppy with her kidney issues. But y'all's filing system and lack of current technology gives me anxiety every time I go in there. If you ever want to come to this century y'all let me know I'll have you updated and streamlining to an efficient process in no time. read more

Just moved into this area. My 12 year old cat was showing signs of not feeling well. He wasn't eating or pottMing so I was worried and called the only vet in this town. They would not see him unless I had cash up front. I'm 80 years old and live on a fixed income. I pay my bills every month and my credit is very good. I offered to pay $100 a month and let them call my vet who is 200 miles away to check my credit. They wanted $45 for an office visit and $135 for blood wor. I know they have to make a living and pay staff. There was an animal in stress. ??Just let it die??? read more

Horrible... do not use!!!! Killed two of my neighbors dogs while getting them fixed. Removes dog teeth without numbing and when I used him he gave me the wrong antibiotics or my turtle that almost killed him. He is great at euthanasia if you need to put an animal down. read more

When Dr Bennett operated on my dog, he saved her for the time being, and I much appreciated it. Two months later, when he was gone, my dog was coughing and could not walk, and was panting and crying. I called requesting to buy some pills to ease her passing. The Girl on the phone said it would be 55.00 to listen with a stethoscope, and 80.00 to do an chest or lung X-Ray. I live on SSI, and can not afford to spend this, just to be told what I already know. She is Dying. Heartless, and cold, That was it. No pills ..... No help .... Unbelievable...... read more

The place has seriously gone down hill since Dr. Bennett stopped really being there. Do not like nor recommend this place anymore. The new girl doesn't listen. I know what works for my dog. I've been dealing with his allergy's for years. Took 1 of her recommendations on a different med, ended up costing 3 as much and didn't work!! :( read more

Best vet around. The whole staff is caring. They take wonderful care of our animals. Tried two other area vets before Dr Bennett and they just tried to keep adding more services to jack up price. Dr Bennett is honest and caring and a great kind doctor. read more

Not much of a vets office anymore since Dr. Bennett has passed on. Never know if a vet is going to be there or not. I gave 2 stars only because of James. Too bad hes not a vet, the place would be better. Otherwise i would gave none, but 1 star is required to review. Hes about the only person that makes you feel comfortable about bringing your animals in. I just dont get good vibes about that place anymore. read more

RIP Rick. You was the best and most gentlest to our fur & 4 legged babies. Thank you Sir. See you one day.

The most caring and companionate Veterinarians I have ever experienced! When I had to put my best friend of 14 years to sleep, I only received the most professional and sincere empathy from the young Vet! She was there with me, hugged me, asked if I needed more private time and explained the process of the ordeal. The whole clinic understands how you love your pet! I sincerely appreciate their kindness!! read more

Oct 2017 i brought my GS to Dr Bennett ,due to my landlord did not fix water problem in the yard ,my dog just drunk a sip some Water, & got real sick,I ask him to empty her swollen stomach,all there did do a blood test,found out it was from the terminated Water,all there gave her Antibiotic witch DID not help,she was starving could not eat right she been non stop vomit,DR Bennett told me feed her baby food,she died ,he just did not care, but a pay check,he use to be a good Vet,then later when i ask for a statement,he later lied said she died from Fleas ,every one know me for more then 10 yrs there know i always took good care of my dogs,all of the where on prevention all time ! read more

Great veterinarian and highly recommend! I live north of Dallas but I am originally from the area. Recently, my dog was suffering from a severe abscessed tooth. My Plano veterinarian quoted nearly $2,000 for the sedative, teeth cleaning, extraction and antibiotic, up to 40 minutes. If the services extended past 40 minutes then there would be an additional charge. After discussing the quoted bill with my mom, I drove back to Mexia to see Dr. Bennett. I cannot be happier with the level of care, services provided and price point. Dr. Bennett truly cares for animals. He was able to quickly identify the abscess and remove his bad tooth in a matter of hours. The cost was a mere fraction of what our Plano veterinarian was going to charge. I arrived at 9 am on a Monday and was back in North Dallas with my pup by 4 pm. My dog was feeling so much better by the next day and his teeth never looked better. We have been seeing our Plano veterinarian for 8 years and they have never have cleaned his teeth as well as what Ricky was able to do. I was amazed. read more