DO NOT COME HERE!! They are very sweet when they took my dad's $500 for the second broken hearing…read moreaid that registered under someone else's name. My 77 years old father purchased a pair of hearing aids from Hear Clear Hearing Center and it broken leSS than THREE MONTH. Then he stopped wearing them, which he then missed place one of the hearing aids. We called to came into the office to purchased a 2ND pair for $500. This second pair broke in a month and registered under someone else name. He then found his first pair that he misplace. We called to come in with TWO BROKEN PAIRS. Alex, the audiologist said to our surprise that "you will only get one pair back." I said we paid for them, the 2ND pair for $500. He said the insurance paid for it. You only get one pair back! Now they have our TWO PAIRS hearing aids and $500 for more than 5 WEEKS and still no show. We called they didn't pick up the phone. They said they called us at my number, but never did. We drove to the office waiting for them outside and we met another customer, his dad has a similar problem. They didn't let us in the office yesterday. I called today and Sandra picked up the phone, screaming in the phone. Go to Costco to save your headache.

Wow, what a terrific place. Dr. Alex Fontes and his wife Sandra go beyond the standard practices…read more They work with you to get you the help you need. The office is clean and bright with lots if off street parking. Both are extremely profesional and friendly. From the minute you sit down in the waiting area you can tell that they value you as a patient. My husband needed hearing aids and we were referred to this office after a disastrous visit with another local audiologist in Bethlehem. Sandra made sure we had an appointment convenient to us, called to confirm and gave us detailed directions. Our first impression of Dr. Fontes was "what a great guy". He listened to my husband, understood what his concerns were (hearing loss and tinnitus), had state of the art equipment and recommended hearing aids that would help my husband with his tinnitus. He spent almost 2 hours with us. We came in with some information but Dr. Fontes explained the difference in the brands of hearing aids, what would work best for my husband's lifestyle and the cost difference. We are on Medicare and this is an out of pocket expense for us. He was very through. We never felt pressured to buy a certain manufacturer. We received our hearing aids promptly and have been back twice for adjustments. They are working out great. Dr. Fontes also told us that if we couldn't make it to the office he would come to the house. Yes he makes house calls. I wish my regular doctor was this accommodating. All I can say is if you need hearing aids and want someone you trust, this is the place. He is terrific. You won't be disappointed.

great people and great service.i would never buy hearing aids on line and try to do what george…read morerachel do to properly get the adjustments just right.

Great service I'm extremely happy with my hearing aids and the support that came with them.read more

I've been using hearing aids for almost 40 years now. There are a lot of charlatans out there now,…read moreand it's just getting worse. The elderly, in particular, are being used because we need this help, and know nothing about it. Scott is completely different!!! He knows his science/engineering/technology and has the bedside manner to back it up! Example, after years without proper aids, a new brand said they'd fix my problem. They sent me to a local outlet that simply didn't listen. I returned the units the day after I got them. Then, I found Scott. He did a through workup, and as I was leaving his office he said something behind me. I said I heard the noise, but I did not comprehend one word. He immediately said, go in the next room, took the units out of my ears and put a different brand in. It was like night and day. I could understand what he was saying. Folks, we don't have a loss of hearing. We have a loss of understanding because we can't understand what people are trying to say to us due to our hearing loss. It's not a volume issue - it's the distinction of vowels and consonants. Scott understands all of this; even more important, he's a straight shooter and has the qualifications & experience to get us back on our feet, avoiding dementia and a host of other aging/mental/brain degeneration issues. I've seen the negative reviews here. Ignore them. None of us are perfect. Most important, Scott and his Team will give you the best. Take it from 40 years of experience. God bless. See less

The office is very disorganized. Appointment times have never been respected, we had to wait over…read morean hour on one occasion. They blamed high walk-in traffic. The staff splits their time between current visitors and often left us waiting 10 minutes or more between times they came into the room.

I purchased my first and second hearing aids from Hear Pa. I was extremely satisfied with the…read moreservice and professional staff. The left hearing aid of the second set did not fit perfectly. It was sent to the manufacturer several times for an adjustment. Each time it was better but not quite right. I told Todd that I supposed I would have to get used to it as it was. He said "definitely not" and that he would make sure that it was perfect. . . and he did. Mary Anne Stinner

I've worn a pair of Starkey hearing aids from Hear Pa for over 5 years. But they weren't working…read morewell any longer and I was having a tough time hearing in normal situations. Especially womens voices and our 5 year old grandchidren. (My wife and I worried that my hearing had degraded). So I made an appointment with the Hear Pa office in Allentown. (Previously had purchased from group in Hackettstown NJ and in Merrills Creek area of PA.) All offices have Nice people - very nice. But the Allentown Dr. immediately told me that my old aids couldn't be adjusted to perform any better and I needed a new pair. Because of my excessive sweating he said he only thought I should get a pair of C-I-C aides. He assured me that they would be able to make sure I wouldn't feel "occluded" and hearing my own voice or chewing. He remarked that the pair would run me about $6500.00. (This is what I remember). There was no discount because I was a Hear PA customer - nor was there any trade in value for my old pair. (But they mentioned I should hold the old pair as a backup spare. Why? if it's no good?) I had already gotten an estimate from Miracle Ear for the top of their line aids....and it came in at $6700.00. After researching the internet I now understand that $6700 & $6500 are pretty high in regards to 2017 prices! I felt former Hear PA customers should be given more consideration in mfg. choices and cost. I never got a chance to ask about Sr, Citizens discounts. I left pretty disappointed. I've decided to buy from neither Hear PA nor Miracle Ear, but selected another Hearing Aid provider in a professional setting, who allowed me to wear and "test drive" 3 different manufacturers hearing aids for a week each. Then "fine tuned" the set which performed the best for me and made sure they performed as advertised. My final cost was just over $5000 with every bell and whistle I could ahve gotten from both of the other companies - with a 3 year warrenty and 3 years of new free batteries and adjustments if needed. I'm very happy now. bigeasy51

Dr Pollack was a real good doctor. Unfortunately he passed away in 2022. He diagnosed thyroid…read morenodules in me and got me on the right course for treatment.

I went to this office specifically to have a pair of Oticon hearing aids fitted to my needs. I was…read morepretty amazed at the level of access they had to them via the Bluetooth and how they were able to tweak the settings to accommodate my particular hearing loss. I have to say, Dr. Pollack seems to have received some negative reviews. I didn't meet him, utilize his services or even see him for that matter. My involvement with this office was with the audiologist. She knew her product, how to manipulate it and was very thorough and accommodating. I also picked up a $249 annual package deal that included the audiology assessment, ear buds, wax guards and batteries for the year. Having just come from using a pair of MDHearing hearing aids (and buying replacement parts and batteries for nearly three years) I can tell you, $249 all inclusive for a year is a good deal...

Vita in the Quakertown store is the Best!iI highly recommend going there. She goes out of her way…read moremake it a great experience every time I go there!

I was very impressed with the amount of care I felt at this location. The staff definitely cares…read moreabout their customers, and it shows. I would recommend anyone to come here for all their hearing aid needs.

I cannot say enough good things about this group! Dr. Uribe is fantastic, and the audiology…read moredepartment is superb! Over the past two years, whenever I'd had an issue with my hearing aids, they are accommodating, helpful with walk-ins, and were able to provide me with a loaner hearing aid when mine needed to be sent back to Oticon. While I have not shopped on-line or gone to big box stores for hearing aids, I cannot imagine that the level of service could be this wonderful anywhere else!

Dr. Moran and his entire staff are incredibly compassionate, genuine, and professional. Beth was…read moreabsolutely phenomenal during every visit, explaining each step of the LASIK procedure and what I could expect. The procedure was very quick and painless, and my recovery was very smooth. I was treated like a family member of the practice! On the day of my surgery, Denise, Dr. Moran, and the surgical team were a source of comfort and reassurance. Their continuous communication and care throughout the procedure ensured my comfort and well-being and provided me with exceptional care. I was nervous about having the procedure completed 10 days before my wedding, but the team's reassurance, positivity, and support helped me feel confident about my decision. I highly recommend Dr. Moran, Beth. Denise, and his team!

Great visit! Terrific staff and Doctor. Everyone very professional…read moreand friendly. You can relax and know you're in good hands.