I was on a trip to Vancouver Island and noticed that my batteries were not charging. I had it checked by a national RV organization. They diagnosed the problem as a failed converter but didn't have the replacement. Upon return to the valley, I contacted the local national RV dealer that wanted me to go through the cost of rediagnosing the converter problem. I looked on the internet for an authorized Tiffin dealer and found EV RV Specialist. I spoke with Josh, explained the issue with the converter. He got be a quick appointment, provided an appropriate time frame and kept me posted on the repair. I found the entire experience, timely, economical, professional and friendly. Bruce B. Fountain Hills, AZ read more

We scheduled an appt to have our RV looked at because it needs brakes and possible tune up. We scheduled to appt and took it in early in the morning. We were told it won't be long to check it out and they would call and give us an estimate within a few hours and continue to process if we approved of the estimate. It was a very normal interaction. However, hours went by and we heard nothing. Around noon we called and were told the mechanic was on his lunch break and should be hearing back soon. We should up at 445 pm to pick up out RV because it is our home. They couldn't find our information and finally told us they don't even know if it was looked at yet. We were told someone would call us the next day with more information and we never got the a call. It was a bizarre experience and I still can't wrap my head around their idea of service their idea of customer service. read more

Don't ever go to these people. They put a new air conditioner in for me 4 Years ago but did not properly caulk it. Now I need a new air conditioner plus a new roof it's all rotted from water damage around the air conditioner cost of repair over 10,000 dollars. Tried to give these guys business but every time they failed me. read more

Great job and attention to detail and follow up if you own a Tiffin this is the place to go.

Outstanding experience. Staff was knowledgeable and helpful throughout the sales process and after the purchase.

We requested several items be addressed on our 2017 tiffin bus. $450 for a fuel sensor replacement and it didn't fix the problem (even though they performed testing and determined it was the root cause). Tech clipped a construction cone while test driving and scratched the rig. Fortunately they have a body shop and fixed it. $240 labor to replace toilet seals seems excessive. We asked them to look at the front leveling jacks because when nose down, they wouldn't hold high enough. They couldn't find anything wrong, and when I picked up the rig there was a fault indicator on the HWH leveling panel. The manager re-set it and said it was fine. Wrong -- now we have to re-set it every time. AND now our air leveling isn't working either. The only thing they needed to do was replace the rubber shock dampeners on the pump. They have really messed something up and we'll have to have Red Bay fix it later. There's no way I was going to take our rig back there to address the leveling issues. I'm surprised they are on Tiffin's "recommended" list of shops. read more

My review is for a roof resealing for my 20 foot toy hauler. I called East Valley RV Specialists and gave the linear foot dimensions of my toy hauler. They quoted me $650. Great, so in January of 2020 I dropped it off. When I handed over the keys, I confirmed the price was $650 and bill said yes. A few days later, I got a call and they told me it was going to be $875 or so plus "extra tubes". The whole point of me calling prior to was to get an accurate price. I didn't have the time due to work and family to drive back so I authorized the work. They could have been a honest mistake. But either way, they should have stuck to the original quote. In the end, it was bad deal for me because at the price, most shops will guarantee the roof seal for one year or more. East Valley RV only guarantees it for 90 days. Overall, I would NOT recommend them for a roof sealing. The one positive is the customer service was friendly. read more

There is HOPE! After taking my travel to two RV Repair businesses, and being taken advantage of, I was at a loss. I found East Valley RV Specialists through a referral, and called immediately. They were so helpful and scheduled my appointment quickly. I met with Bill Kuck and he looked over the problems with my unit, discussed with me what I wanted to be done, emailed me a quote and proceeded with the repairs. They EXCEEDED MY EXPECTATIONS! Everything was perfectly done and I am ONE HAPPY CAMPER. THANK YOU FOR YOUR OUTSTANDING SERVICE AND REASONABLE PRICES. Dennis Levine read more

unexplained trailer brake failure, day after xmas everyone rv place is short staffed, not open or not able to help. I called E valley RV explained the situation, 3 children 1800 miles from home etc he said bring it in, we'll get right on it. I was there an hour later and an hour after that I was back on the road brakes fixed.. many thanks to the team that made it happen. J read more

I work with the parts people for doing my own repairs on my rv, very friendly and knowledgeable, have been able to get parts for my older RV. read more

Called for service because they are an authorized Tiffin servicer. Their calendar did not permit a service appointment at this time because of our travel plans and commitments. If we still require service when we return to the area, we will certainly call for an appointment when we have more time. read more

Summary: Given the quality and care of their work, my wife and I HIGHLY recommend East Valley RV. Detail, if interested: We own a 1999 Foretravel. Foretravels were complex, expensive coaches. Ours was built the first year Foretravel offered slides. Normally, we take our coach to the Foretravel factory for major work, but when its slide mechanism failed, we couldn't travel that distance. East Valley tackled the repair, sent parts to HWH in Iowa for remanufacturing, and then worked diligently to make certain that, when the slide was put back into the coach, its alignment and operation were perfect. The slide hasn't operated this well since the coach was new. Although not an inexpensive repair, because of the parts we needed and amount of labor required, East Valley's charges were completely FAIR. For the work they did, the time they had the coach, and the care they gave it, we couldn't have asked for better treatment. We're very grateful. Big thanks to Kevin and Russ, especially, and of course to the ownership of the shop, whose integrity we had heard about from another local business, even before taking our coach there. We would be happy to email, text, or talk to anyone considering East Valley RV. Highly, highly recommended. read more

We took our RV in for slide adjustments on one slide that was rubbing on the new floor I had just had installed at another place, they came back and stated that others needed to be adjusted... so now I am out $1300, and the slides rub more now than they ever did before, and there are metal shavings on the floors that scrape the new flooring. So I will have to take to someone else that hopefully can fix what this place made worse! it is ruining my new flooring read more

Worst Rv repair place ever!! They don't know how to do paint or body work!! And Kevin, and Sandy, one of the owners are the biggest liars!! BEWARE!!! read more

About a year and a half ago a picked up an small RV, a conversion van not realizing it would be so difficult to find some to work on it a, local mechanic recommended RV Specialist. Making contact i got an appointment and a week later brought my van in to have the ac and transmission looked at, tranny leak was fixed and a new ac was recommended, once the ac was installed it never worked properly and i returned several times until the issue was resolved, next I had a tune up when I picked up my van at 5 o'clock on a friday it was missing and ran terrible after returning on monday it was determined the one of the spark plugs was not gapped properly, my check engine was/still on they tried several times to fix the issue and then recommended i go to Auto Zone to see if they could determine the cause, long story short every time i took my vehicle in for service i had to return to have my issues re-fixed(if thats a word) the last time i took my van in for rear end issues i have been experiencing and a couple other small issues, leaking water line and a steering column issue, I had an appointment brought my van in and three weeks later picked my van up and was told they never got to it and to come back after my weekend trip and they will get in it, really !!!! Searching for a mechanic Help !!! read more

Outstanding Service, performed on time and were very professional. Jeremy spend extra time with me to explain an operation of a component. Kevin kept me informed and the cost of their services were in line. I will always take our Motor Home to them for service. read more

We just picked up our Allegro Bus from East Valley RV Specialists after them having it for 2 weeks for some major repairs. We were only passing through Arizona when we made an appointment to have some issues looked at that turned major. They were always professional & curteous to work with & get our work done all as promised. Kevin especially was always prompt & thorough every time we needed to discuss anything. VERY happy with the outcome. Highly recommend East Valley RV Specialists. read more

East Valley RV Specialists - RV Repair Near Me - Mesa, Arizona

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Worked with Kevin on having the bedroom slide floor replaced and ended up with them doing additional work on my generator as well. The work looks great and they stayed within the quoted price! read more

This is our second experience with E. V. R. V. Repair. We had some body damage caused by another party repaired here. E. V. R. V. were quite helpful and did a great job repairing the damage. Thank you John Niederhauser and the whole repair team! read more

East Valley RV Specialists - Now it looking as good as new - RV Repair Near Me - Mesa, Arizona

I dropped off my motorhome to have a steering stabilizer installed. Bill was my contact from start to finish. Their location had a easy access for a big motorhome. I checked in and they said it would be about 2 hours. I also asked them to fix a moulding and screw that popped out at the last minute. They were able to completed all work and extra work in less than the 2 hours. They called me right away and I pickup my MH. I was very satisfied with their work and speed to complete everything. I would not hesitate to go back for any other service or repairs. I had tried several other RV repair centers in the area and East Valley RV Specialists beats all of them. read more

Alex was very helpful and expedient. Our problem and mfg billing went smooth. Repair dine quickly as possible due to our time schedule and trip plans. Great Job. Would refer for sure read more

They offered same day service, came to me, and the tech was very thorough. I am thrilled with the service we received!

If I could give them a zero I would. I took my RV in to fix a hydraulic fitting that was leaking, an a/c service and to to get a routine service on a Onan generator. Every repair was butchered. Total trips were greater than 6 and I finally gave up and repaid another service center to do these correctly. After a $1700 bill I ended up with a larger leak in hydraulic line, an a/c system that did not even blow air in the cabin, and a generator that leaked both fuel and anti-freeze. The hydraulic leak was butchered by putting in a new fitting on a line that was not even leaking prior so I now had 2 hydraulic leaks. The roof A/C service had my A/C unit not in the duct hole and crushing the duct. Thus not allowing any air to blow in the coach. The generator had no issues and I just brought it in for a routine service. They said that I needed a new water pump as they claimed in had a slow leak. I said replace it as I trusted them. When they were finished I had a fuel leak at the new fuel filter and Anti-Freeze leaking. They said sorry and after 3 times stopped the fuel leak but NEVER was able to fix the Anti-Freeze leak. It turns out that they did not install the water pump properly. Their facility appears professional and nice but their mechanics are awful. Ultimately you are only as good as your mechanics. Stay away!!! read more

They treat me right when I use them for repairs and are great at dealing with my warranty company. I had them un-fog a window for me and the outside vendor they used did a CRAP job. My window now whistles in the wind and the they left metal shavings all over the console in my 250k motor-home! I did complain to the shop mgr. and he wasn't interested in making it right and said I should put some caulk around the frame! ? Why did I pay to have it fixed only to finish the job myself? read more

We were having troubles with our on board generator and after contacting the original place that did work on it and basically told us too bad, we contacted East Valley RV Specialists, via phone. Not only was the gentlemen on the phone friendly, but he gave advice on what the issue could be and how to fix it. And within 5 minutes we had the generator running again! He could have easily done like the other company and tools us to haul the RV in and charge us for it. We really appreciate taking the time to answer our question on the phone and helping. read more

Fixed our old RV! We have an '03 Forest River that sat in our RV shed for nearly 4 years, mostly unused and neglected. Needless to say, it was not running and needed some work. We had it towed to EVRS and they got to work. They did a thorough eval of what was needed to get it running as well as things that wren't essential but should get attention in the near future. Our service manager, Alex, sent us a quote within a day, all plainly printed and explained along with costs. We chose the things we wanted to do beyond getting it running, and it was all done quickly and efficiently within a couple of days. When we arrived to pick it up, Alex explained everything to our complete satisfaction. We were able to go straight to the AZ emissions place in Apache Junction and it passed emissions on the first try. New registration sticker obtained from one of the DMV contractors (the plates expired in 2016 - told ya it sat a while!) and brought it to our friends down the street, who are borrowing it to take their 3 wonderful kids on an adventure, thanks to EVRS. Thanks, guys!!! read more

I had an air bag and some other work done by this company. The owner, Dan, supervised the work. A young fellow, John, did most of the work. Very professional. Highly recommended. read more

I had the Atwood water heater in my DP serviced last Fall by EVRVS. Upon returning to storage in Casa Grande I noticed they installed an anode rod with a metal attachment screw, against Atwood's recommendations as the heater has an aluminum tank and only a plastic plug should be used in the aluminum threads. I installed the correct plastic plug and noticed the plug leaked.Upon inspecting the threads I realized they had gotten cross-threaded by the anode rod. Being a long, expensive ride to go back to AJ for only this I bought a tap/die set and cleaned out the threads myself. I then took the proper documentation and the anode rod they installed back to EVRVS and explained (quietly, no yelling) the situation to Kevin Maher and asked for the $30 they charged me for the anode rod (an $8 anode rod). Kevin said to give him a couple of days and he'll get back to me. Well, it's been well over three week and nobody from EVRVS contacted me. I guess Kevin and/or the owners decided this was not important enough to bother with. $30 is not going to make or break me. It was all about doing the right thing by the customer. Over the years I've spent $1,000's with these guys. I guess they don't care to get another dime from me ever again. read more

Our coach: 1991 Foretravel, U225, 36', Foretravel proprietary chassis, 5.9 Cummins. Our story: An old coach for sure. We bought from the owner of a small trucking company who did his own maintenance. We quickly learned it was poor maintenance at best and spent a lot of money over 3 years bringing it up to date. This should not be taken as anything other than a glowing review of East Valley RV Specialists and its employees as I review their work through 2 intervals of 2014 and 2015. But the story begins in 2012. It started when my wife's ex husband (also family friend) developed leukemia and needed help. We arrived in Phoenix in August and with our rv parked in the street in front of the house for 8 weeks, drove him to treatments preparing for a bone marrow transplant. We went to Seattle for 5 months for transplantation, returning to Phoenix the next February, 2013 with the rv parked in the street for 7 weeks.. Home that October, we thought he would recover fully. February of 2014 brought a recurrence of the disease. Now terminal we returned to Phoenix immediately expecting him to die in 12 weeks. We arrived to find he was again on chemo to give him as much time as possible. Responding to the chemo, we decided to travel the southwest. We needed new dash air. We went to East Valley RV Specialists for a full service and dash air. They checked the coach over and found several things wrong. They did the air, charging system repair and a number of smaller tasks. OK, we're ready to travel? No. The forward roof ac quit. I called a mobile guy on Friday and he was there on Monday and replaced the ac in the street. On the road to the Grand Canyon, Page and Kanab we had air. On the return into the valley the air quit. Returning to EVRV they found a leak and quickly had me on the road. Again it quit. No problem, I needed other work done, they could have for a couple weeks. The third visit I thought they had it. Now late in September we were headed back home as our patient was responding to the chemo and his cousin would winter in Phoenix and carry on with his care. April, 2015 were preparing to go to Branson, MO and Hot Springs, AR with plans of returning to Phoenix in June. Getting ready for Branson as I was backing into the driveway I heard a noise. I discovered a 6" bolt backed out of the alternator and destroyed the fan. The alternator had been replaced by EVRV. My brother and I replaced the fan and we were ready to go. The dash air was not working and on the return to Phoenix issues developed with the generator, HWH and, after having engine work done on the fuel pump and power steering pump before we hit the road, the low side hose came completely off the ac compressor. Happy to see me? They were quick to get me in and had the dash air going again. We were all very enthusiastic as they had it charged, were driving it for several days and it was performing perfectly! Meanwhile our patient is responding very well to new chemo. He had a port installed in his chest and was getting chemo 5 days per month with 2 visits to the doctor each month. When I picked up the rv it felt like it didn't have the turbo. Returned again and they found a hose routed improperly over the accelerator linkage. I took off again and still no turbo. I took it to Cummins Red Mountain where they discovered the air fuel control tube had broken. It must have been ready to go after the work done before leaving home. They ordered the part but got me on the road with a temporary hose. We had time to travel. We went to Tombstone, Bisbee and Benson. On the way back the dash air quit yet again. No problem taking it back as I needed the storage anyway after learning it's illegal to park the rv in the street in Phoenix. First I returned to Cummins for the sensor line. While there they replaced the lower radiator hose and serpentine belt. Now it gets scary. I had a new belt onboard. I also had an old belt there that was too long. Since they didn't have a belt on hand I told them to use my belt. The mechanic used the wrong belt. I went to Loves to diesel up and the belt started squealing. I thought the ac compressor had locked up. I cut the ac belt and it still squealed. Returning to EVRV they discovered the Cummins mistake. They opened a work order and had me on the road with an open work order. They asked me to return after our trip for another look at the ac. Next we were off to San Diego and Los Angeles and had dash air the entire time. I had a bill to settle so I returned the coach to EVRV. Now it really gets good. Now you have to believe they thought something may be amiss as I leave their facility with the ac working properly having been tested, driven and rechecked only to have it die again. That was not the case. These guys had a plan. Arriving early for work before the noise levels rise they pressurized the system and searched the hose run. They discovered a bad crimp on a union in the high side hose over the battery compartment. Great news. read more

Just wanted to give a special shout out to Jeremy and his staff, absolutely the best rv repair shop I've ever been to. I had taken my Minnie Winnebago to East Valley RV Specialist for an overheating issue. After picking it up and heading home it started to overheat. I called the office and was told to bring it back immediately if possible, I did. Co-owner Jeremy got involved. Not only did he put his heart into it but also his own time, money and sweat, updating me daily. After picking it up, I headed for Sedona....and man it was a scorcher that day. Going up I-17 we hit a traffic jam, for the next 29 miles bumper to bumper stop and go traffic, disregarding the overhead bulletin that said avoid overheating turn off your a/c I kept mine on, blowing ice cubes the whole way NEVER heating up, not once. So you can imagine my surprise 3/4 of the way back home it went from Normal to Hot. I pulled over and coolant was leaking out. I called Jeremy, he and his mechanic were there within 45 min. It was a 3 inch long hose that had blown. He went to the part store got the part, installed it and replaced the coolant, even took the time to follow us back to town, never accepting the money I tried to give him. I just can't say enough about the integrity of Jeremy and his staff at East Valley RV Specialist. Thank You. Sincerely, Keith W. read more

Kevin, Tony & Stacy at East Valley RV are the best. This was our 3rd visit to them, working thru a couple of recalls on the coach as well as a plugged toilet line. Tony went above & beyond to clear the line (major ewww) and clean up after. We'll go back in the spring for an annual service. These guys do great work. read more

My experience with East Valley RV Specialists was the best customer service experience I have ever had with any company. I called Jeremy at 6:00pm when our new-to-us 2017 Tiffin Allegro Bus would not go more than 5 mph and the check engine light and a couple other warning lights were on. We were to set to leave the following morning on a long road trip. Jeremy met us where the motorhome was parked (In a random parking lot) with Joe and Russ, who were equipped with tools and ready to help. They ran all of the tests they could and stayed out there with us until after 8:30pm in this Arizona heat. They determined that further testing was needed and that we needed to get it to the shop. We drove (at 5mph) to their shop, where we didn't arrive until 9:45pm. They actually waited for us and secured the motorhome and even helped us unload a few items from the fridge that might go bad overnight. The next morning, they ran more diagnostics and quickly found the problem. They called Tiffin, who overnighted the needed part at no charge to us and they had it fixed the next day. We are blown away by level of service we received. I have never had a company go so far out of their way for me. I wish I could give 10 stars! read more

Very good experience. Had some damage when a tire separated. I was given a time frame of up to 3 weeks to obtain parts and for the repair. I also ask if they would check out a couple of other things unrelated to the tire damage. Both were repaired at minimal cost to me. Also they were able to obtain parts locally and my trailer was repaired in less than a week. Kevin also recommended a great place to purchase a replacement tire. Couldn't ask for any better service. I will definitely recommend these guys to everyone I know with an R.V. read more

I am a first time pop-up camper owner. Took in a second hand unit that I had bought. It felt as if the refridgerator was not working properly. They called me the next day and said it was opperating properly. And that it will not cool down too far, 60 degrees is good from what they said, since the valley is so hot. So for that I was charged $120. Felt it was advice that could have been issued over the phone. Instead, I feel they did nothing and I paid the price. read more

These guys are the worst. Took my first travel trailer in for tire inspection. Was told they were all ok and "Safe" for travel. I was concerned because tread was good but DOT dates were older. My buddy who sells tires said they were not good so being new at this trailer stuff, I took trailer in for reinspection. Again was told not to worry. To be safe on my own and against the dealers advice was able to replace three of the 4 tires and thought I was ok, especially with EV RVs seal of approval. I got about 20 miles outside of Gila Bend on two lane highway when only tire I didn't replace blew. Don't listen to these guys, at least when it comes to tires. They don't know what they're talking about. read more

They are clearly the best! While we've had the benefit of their service in the past, they exceeded all expectations this time! We had a planned trip from Seattle to Fort Myers, Florida. We left on a Friday and found, that evening, in St Regis, Montana, that we had no water pressure. We considered a return to Seattle for repairs but couldn't schedule an appointment for two more weeks. We remembered the outstanding service we'd received from East Valley RV Specialists, in Apache Junction, Arizona. We called and asked to speak directly to Jeremy. He said they'd look at the coach if we brought it in. We drove 1300+ miles through Montana, Utah, Nevada, and part of California, arriving in Apache Junction at 6:20 PM Sunday evening. Power was provided and we hooked up. Jeremy greeted us at 7:30 AM Monday. We explained the problem in detail and provided a list of other minor issues thinking we'd be there for an extended period of time. We unhooked the "toad" and ran some typical "on the road" errands. Kevin called us at 10:45 AM and said their technicians were almost complete with everything! We were thrilled. When we arrived were able to meet with Russ who was instrumental in solving the associated electrical issues with the inverter and Joe who, as always, did a great job with the water hose replacement and testing functions. Russ even took the time to draw an explicit wiring diagram illustrating the outlets impacted by a defective inverter "leg". Joe's pretty quiet, but what a great job he does! Tony also supported all efforts and is a special contributor. Kevin monitors the timing and customer communications and always keeps us informed of schedule and anticipated costs. Actively involved at all stages from a supervisory and technically involved role is Jeremy. I may have inadvertently overlooked the contributions of Tony, Tim, and Bill and others. East Valley RV Specialists has approximately 12 of the finest technicians we've encountered, each with an advanced skillset that assures customer satisfaction. We are so indebted to them for their service!! read more

Bought a used travel trailer and took it to these guys to have checked out prior to taking on road trip to San Diego. Mostly concerned about tires which had excellent tread but looked to show signs of cracking (obvious to me a non-tire/RV guy). This was our 1st RV so looking for good advice to make sure all was good and SAFE. They said tires were fine. Asked them 2nd and 3rd time to inspect. Again, was told tires were good. Fortunately, a fried and tire guy said tires were bad and helped me replace all but 1. Well got about 30 miles out of town and the tire not replaced blew. Anyway these guys may have a sharp warehouse and look fancy but they do not know what they're doing in my opinion. My recommendation. Stay clear and stay safe. read more

I had a vibration that occurred in the front end of my coach which didn't allow me to go over 50 mph. I took the coach to East Valley RV who had worked on it once before and "seemed" fair, competent and honest. They called me with a laundry list of things they said needed to be done which would have cost over $2,500. I paired it down to just things dealing with the front end which still cost me over $1,100. A week later, when I picked up the vehicle after hours, the front end was still shaking and I couldn't go over 50 mph. In fairness, they did say it might need new front tires but that was AFTER the fact of me spending over $1,100 with them. I took it to an RV tire store who in 3 seconds (and no cost) analyzed why the front end was vibrating as one of the front tires had tread separation. I authorized them to put on new tires in the front. That led to the fact that the front rotors were cracked and the brake pads were bad. This whole repair for tires, rotors and brakes ran me over $1,600. I feel East Valley RV SHOULD have advised me to get the tires replaced first (easy diagnosis), which would have led to the need to replace the brakes second and then maybe do some of the work they did do. After replacing the tires, I would have taken it back to the to fix the brakes. They could have had a happy customer who felt they were looking out for their customers. Instead, I feel they got their money and gave me back my vehicle with alot more work to be done. They will not be doing any work for me in the future. read more

I have never experienced a caring and competent RV business until I started doing business with EV RV specialists. Jeremy, Tommy and Frank have worked through all of my problems with my RV after it has sat in AZ for 9 years. At one point, Jeremy and his tech Tommy came to my RV site to do a repair because I was not able to drive it. I am forever grateful for the time, expertise and compassion from this business and the help to get me on the road. Thank you! read more

The work seems to be ok, but the billing is bad, They charged me for stuff I did not want and told me that the warranty company would not pay for things, I was over charged around $350 that they could not show me on the paperwork. I brought in a part that I was to get credit for in the amount of about $350. They could not show me where the credit was on their bill. They should have had a part covered under warranty in the Hydro Hot system, (Combustion Chamber), that they did not want to give the warranty company to cover, because they said the unit looked like it had not been serviced properly. BUT, they did have the warranty company cover the part that was obviously broken (stir Pump). So, it cost me another $240. There was a charge of less than $20 that was for welding supplies. I told them that there wasn't any welding done. They took it off the bill. I asked what else was I charged for that I should not have been. I just received a blank stare. I tell everyone I know with an RV to stay away from that place. read more