Super satisfied with the service received @ Chuck's! I had a list of items for Chuck's team to take…read morea look at on my 2004 F-150. The extremely nice lady running the office was 100% honest with me and let me know that they were extremely busy and had vehicles parked out in the street that they still needed to check out and it would be right at 2 weeks before they could check my truck out. She was pretty accurate with that timeline. They checked out my truck and got me a quote (their phones were having issues - so she worked with me via Text (which was awesome as I could handle this all the while continuing my work day!)). She provided me both a quote and ETA of the repair which I promptly agreed to. They had my truck wrapped up & ready for pick up just a few business days later. I picked my truck up and the same nice lady gave me a run down of my repairs and their findings as well as instructions that they put dye in my A/C system so if I had issues just give them a shout. I drove the truck home but still had concerns with the A/C. I texted her and she told me to drop the truck back off. Shortly after our exchange I dropped the truck back off - but had another lengthy discussion about what I was experiencing. Chuck's team took another crack at my problem (Basically the A/C had no freon leaks, and would at times take upwards of 30 mins to cool the truck off. It just didn't cool like it used to.) Within just a few short days - I was given my diagnosis - I wasn't crazy!! I received my quote & ETA of the repair just like last time and Chuck's team delivered once again! I definitely got what I paid for. And like many others - I am a satisfied/happy customer. Definitely my new go-to mechanic!

DO NOT GO HERE!!! My son who is in the army called them with car trouble. He was told they could…read morecheck the car out for free. My son had a hunch it was the ac compressor. He pays to tow his vehicle there and upon arrival is told it's over $200 for AC diagnostic and $600 for a full diagnostic. They told him the AC compressor part is going to be over $2k, IF, that's what it ends up being. To add insult to injury if he doesn't end up getting the work done there they want $75 if he leaves his car there. These ppl are a joke. He has no other vehicle, he's an hour and a half away from family!! No compassion. Rip off central, stay away.

I love these guys. Tony and Juan are professional. Have more talent fixing and painting cars than…read moreanyone I've ever met. Prices are the best in town. Will help you above and beyond just doing business.

One of the best automotive repair facilities in Central Texas family owned and operated since early…read moreto mid 70s. They get diagnostics and PARTS correct the first time you can order OEM original equipment, manufacture, parts or aftermarket parts. Your choice very professional family based prices are comparable, their staff is highly skilled and trained technicians consistent, service training and schools to stay abreast and keep their skill set sharp Tried, tested and true, Jeff Harris Harker Heights, Texas

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Great service at a reasonable price. The only downside is they don't partner with a credit card…read morecompany to offer no interest credit for expensive repairs. That's not their fault.

Here's the deal, I was driving down the road in Killeen and my suburban died right in front of Al's…read moreshop. I coasted into the parking lot next-door checked a few items and determine that I had absolutely no idea what was wrong with my truck. Thinking the worst that the fuel pump was bad in my truck. I walked over to the garage and explain my situation and they were happily willing to help and went immediately over to my truck. The next thing I see is my truck being pushed by several employees and pushed onto a lift. Four mechanics immediately want to work to try and figure out what was wrong with my truck. Unlike most shops, they actually took my input and were very receiving of the information that I gave them It took approximately 20 minutes to figure out that the computer had gone bad on my truck! Thinking the worst and thinking thousands of dollars I went inside and they called multiple parts shops and dealers to see if they can get the part. It wasn't available until the day. I was brand-new to the area and they were happy to give me a ride to the rental car company down the street. I called the next day and they stated that my truck would be done by the end of the day and that it would need to go to the dealer to have the computer flashed. When all said and done I was expecting a bill much greater than $1000 and was pleasantly surprised when the bill was just slightly over $600. They had to tow the vehicle, had for mechanics working on it for over two hours and get the parts and a dealership have to flash the computer and then bring it back. They were extremely fair very courteous and upmost they were honest. They could've taken me for a lot of money but there is still some integrity left in the world. I highly recommend Al's for any of your auto needs and I will be back. Thank you to everyone that took care of my car and took care of me. David Brown Blue 2002 Suburban

I've used them for several things on my car and the service has always been great. I don't let…read moreanyone else touch my vehicle.

Such great knowledge applied with kindness and sensitivity to the 'pocketbook.' This business is…read morehonest and provides fine service for a fair price.

I needed to get an oil filter and fuel filter change on my Ford F250 diesel. I spoke to Ashtons in…read moreKilleen, they were too busy abd referred me to Caruthers Tire in Killeen Dropped the truck off at Caruthers and several hrs later they called and quoted the price of $452.00. I immediately called Ashtons and asked their price, $200.00. I spoke to the owner of Caruthers, they stated that Ashtons had to be using cheap products, even though they admitted that the oil filter they rook off was a Ford filter. They dropped the price to $320.00, still over the normal price of between 200 to 250. So unless you want the bill over double the price of other, do not under any circumstances take your vehicle to CARTHERS TIRE in KILLEEN TX. The app would not allow less than one star, so they got 1

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

Beware of Phil's Auto Repair. In my experience, this shop is dishonest and will overcharge if given…read morethe opportunity. Low ratings exist for a reason. I've gone there several times for alignments. During my last visit, they told me I needed wheel bearings and gave me a written estimate of about $1,300 for parts and labor. I asked if I could supply my own parts, and they said yes, explaining only that they wouldn't be able to warranty customer-supplied parts. I specifically asked what the labor would cost and was told $645. I ordered the parts and, a few months later, called to make sure the labor price was still the same before bringing my car in. They assured me it was. When I arrived with my parts, instead of pulling up my original estimate, the employee created a new estimate with the labor increased by nearly $300. I stopped him and asked him to print my original estimate. He hesitated and only did so after I repeatedly insisted. The manager then came out and claimed the original labor price was only discounted because I was supposedly buying their parts. That explanation made no sense because I had already told them from the beginning that I would be supplying my own parts, and at that time they still quoted me $645 for labor. They never said that price depended on buying their parts. It felt like an excuse made up on the spot to justify charging me almost $900 in labor. To make matters worse, the parts they wanted to sell me were marked up by more than $500. I bought the exact same brand-new parts myself for only $170. Based on my experience, I would not recommend this shop. Make sure you get everything in writing, compare prices, and don't assume they will honor the estimates they give you. After leaving I discovered that they also have complaints with the Better Business Bureau as well

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.