Spawn B died. I…read morecouldn't touch him, see his face until a licensed funeral home claimed his body from the coroner. I wasn't allowed to "identify" him. I wasn't allowed to just stand beside him to verify with my own eyes that my child was dead. When they asked where, Sexy Beast just named what he thought to be a reputable organization with a long history in the community. The transfer went fine. The first issue was that I needed to touch my son. The provider kept telling me that they would decide whether I could touch him or what we could do based on which packages we selected and the condition of his body. I couldn't even get a quick few minutes to just lay eyes on my dead kid until the "viewing" which would be limited to 4 people and 15 minutes and subject to their schedule. There was no deference to the cultural impact of delaying ceremonies. I'm not Christian and that wasn't relevant to *anyone* in the room. In fact, my spiritual practices seemed offensive to the woman helping us. She seemed taken aback that I insisted that there would be physical contact whether she liked it or not. She was insistent that those practices would *have* to be condensed into that 15 minutes and that absolutely no accommodations would be made regarding the number of people in attendance (no religious or spiritual personnel or family) and that we were expected to complete our rituals under her watchful gaze. I paid for TWO viewings. One for the ceremony and ritual preparation for cremation and one for just before cremation. Am I upset that I had to pay? No. I had the money. No problem. I even offered to pay in advance. They insisted that I wait until the day of the "viewing" to do that or until I picked up his ashes. I don't care. My kid is dead and you won't let me see him until I agree to pay you. Take my money. GIVE ME MY SON. After the signing of the paperwork, we discovered that CSK intended to cremate my son in the filthy, bloody clothes that he died in. We asked for his belongings from the coroner and were given a ziplock bag with his wallet and some random pocket litter, but no clothes or boots. Spawn B had been just shuttled around from fridge to fridge like a marked down pork chop in filthy clothes and his boots still on. I know those boots were still on because it took two months in baking soda to get most of the smell out. I called CSK to request his clothes. That's an extra charge. Add it to the bill. We brought the clothes for his cremation with us, as instructed. Spawn B had a child. My Favorite Person. She was one of the four people scheduled to be at the second 15 minute viewing and witnessed cremation. Me. Spawn B's father (Sexy Beast), My Favorite Person, and My Favorite Person's Mom. Fifteen minutes. And they hovered there to make sure we took not a second longer. Remember that I mentioned that I tried to pay the bill when I signed the paperwork? Having them redress my son cost enough to place his account into the "prepay" category. This happened between the time that I offered to pay them and the witnessed cremation. Nobody ever mentioned that there was a particular invoice threshold that would require prepayment. As we were en route, the woman who insisted that I pay later called me to demand that I pay immediately. Did I pay it as we were navigating Spaghetti Junction? Of course. When I asked her what would have happened if I couldn't pay at that moment, she told me that they would have rescheduled the witnessed cremation. With My Favorite Person on her way to see her dead father for the last time, the whole thing would have been rescheduled if I could not have paid the full bill immediately despite *their* insistence that I pay the bill when I picked up my son's ashes. Good thing we had that covered or a child would have had to go through that whole day again. Just a little more arbitrary trauma for a little girl. When we arrived for the witnessed cremation, I was given a big red Biohazard trash bag with my son's reeking clothes and boots in them. They had just cut off my son's favorite hoodie and jeans from his decaying body. They don't actually undress the corpse of your loved one. They just snip off the clothes, toss them in a bag. He was not washed. This was horrific to me; to send him into the fire covered in gravel and blood. I handed them my son. They tossed him in a fridge like leftover spaghetti and forgot about him until the cremation. It felt very much like my son was the least important person to ever enter their care, as if he was just today's trash for the incinerator. My Favorite Person and her Mom quietly exited before the cremation. Sexy Beast and I stayed until Spawn B was shoved into the fire. We were escorted out of the viewing room at exactly the fifteenth minute. So, here's what I learned: Die first; choose any other provider. Especially if you would like your loved one treated with dignity.

Amazing service and great people to work with. I so appreciated this business and their very…read morethoughtful employees

Walked on a very rainy Sunday of the Memorial Day weekend. The entrance from Cherokee Road is…read morestill under repair. The tree-lined greenway into the cemetery was lined with flags to honor our service members.

Listed on the National Register of Historic Places since 1979, Cave Hill Cemetery is a 296-acre…read moreVictorian-era National Cemetery and arboretum located in Louisville. It's the largest by area and number of burials. Before the era of large municipal parks, it was common for cities to promote a garden cemetery as a green oasis and recreation destination, and Louisville was no exception. Located in the northwest corner is Cave Hill National Cemetery, containing military graves. It was also on the National Register, added in 1998, where we discovered the grave of my partner's great-great-great-grandfather, Joshua Leonard. He was a Union soldier from New York who fought in the Civil War. Notable interred here were Colonel Harland Sanders (founder of Kentucky Fried Chicken) and Muhammad Ali (American professional boxer, activist, and Louisville's native son), to name a few. Upon arrival, we went straight to the main office located in the middle of the cemetery. Friendly staff managed to look up the information of the family member. However, the maps given were confusing and didn't correspond with those at the national cemetery. Stopped a staff member in their vehicle who recommended us to go to the main gate for assistance. With the help of the guard, we managed to locate his grave. Nice hidden gem for those visiting Louisville off the beaten path, which we can recommend.

I came here to support my friends when their daughter died. It was a horrible experience for all…read moreinvolved but the people at Scott's funeral home did a good job - at least from my perspective as a guest and friend of the family. The service ran smoothly and things were organized well. They had ample tissues, had made a great video honoring the deceased and plenty of photos of her all around. They also had trained, professional staff on hand to help people during this ordeal. The professionalism and compassion of the people of Scott's funeral home made a tough couple of days easier.

I am 81 and have arranged and attended many funeral services. Yesterday I attended my daughter's…read moreMother-in-law's service or lack of service. The service scheduled to start at 1:00 started about 1:15 and that is because the priest started. He spoke and had some readings and then said we will have another song. Another song there had not been the first song that we heard. I was in back and faintly heard music. We all waited and became uncomfortable. The priest had a final prayer. Finally a representative of the funeral home came in and said that concludes the service and burial would follow. We waited outside and she came out and asked who the pallbearers were. They had not told the family they would need pallbearers. Granted most families would know this but this was the first funeral arranged by the family. The employees or owners showed no respect for the deceased and I feel for the family. All the services I have attended whether in the funeral home or church, there was always a funeral home representative close by making sure everything went smoothly.

After 16 years of a carefree, opulent life, my "fur baby" passed. Because this happened early on a…read moreSunday morning, I thought I would need to wait until Monday before taking her anywhere. We decided against burying her in our backyard because we didn't want any wild animals to dig her up (my heart, soul, or psyche would not have been able to survive that). We called a few places around town to get prices of pet cremation and any other associated services. The man who answered the phone was kind, understanding and soothingly efficient. His already soothing voice became much more empathetic when he found out that I had just lost my pet. He gave me their prices and explained exactly what those cost included. They have different prices based upon how you want the cremation to occur and then upon the weight of the animal. They offer 3 levels of cremation: individual, double and group. Plus, depending upon the level you choose, their prices include a framable certificate, a marvelous, decorative, wooden box for ash storage and memorial display. The individual and double cremation options offer the certificate of authenticity, which states that the ashes that you received are actually from YOUR pet and not from someone else's. In addition, at no extra charge they will ink the paws and nose to put those prints on the certificate. I was completely satisfied with the tentative services and the expected outcome. Once we took my pet to their location, one man received her while another man (Chris) took our information. Although, the man that I talked to earlier on the phone took my information and noted that I wanted the nose and paw prints, Chris did not ask about that service nor did I remember to state it. In my grief-stricken, cloudy mind, I assumed that the information from the earlier phone call would be linked to this intake information. I didn't realize that little omission would return to haunt me. A few days passed and they called to say that my pet was ready for pickup. Quite somberly, I was actually able to drive to get her (I wasn't sure I would be able to do that). A lady greeted me immediately, and ushered me to follow her to the office. There I received a nicely paw-printed recyclable paper bag with a beautiful wooden box and a certificate of authenticity inside the bag. The presentation was really nice. Imagine my hurt when I looked at the certificate and saw no nose or paw prints. When I asked about the omission, the lady told me that she would check to see what happened. After a few minutes, she returned to tell me that they were unable to get any prints from my pet. Her body language was different as she told me this information and I got the impression that she was not telling me the truth. Especially because I know the position that my dog's legs and face were in. Her paws were straight and flat and her nose was big and black. The only way that they couldn't get the ink was if they didn't know to try. While I realize and accept that this was a miscommunication, I would rather have been told the candid truth and not a "canned response" to appease a grieving person. Other than this, I was really pleased with everything else.

Thank you to all of the staff for funeral and visitation services. I highly recomend Highland…read moreFuneral Home. Chris and others did an amazing job working with my family.

They were the best. Very caring and empathetic. If you ever need their services, I would definitely…read morerecommend them.

From the owner: Welcome to our brand new full-service funeral home in the Louisville area! We are committed to…read moretransparency and have no hidden fees. Our dedicated team will go above and beyond to accommodate every family, ensuring top-notch quality service. No family will be turned away based on ability to pay. We will find a way.

This cemetery is massive and actually easy to get lost in. They have acres and acres of undeveloped…read moreland for hundreds of years of internment. We saw some very unique stained glass memorals we've never seen anything like. I'm wondering if this is a new trend. Also wonder how well they will hold up. Everything was very well maintianed. We saw lots of fresh graves ( thanks to Covid? ). We even saw some folks in lawn chairs visiting loved ones. It was a beautiful day for cemetery peeping.

Even though this is a cemetery it is a happy, joyful review at Christmas time. Not sure how long…read morethey have been doing this but in the month of December there is a memorial tree placed at the entrance to the cemetery for folks to place an ornament on in memory of a deceased love one. We took our own ornaments and placed them on the tree. Since my paternal grandparents are buried there and I had not visited the gravesite since my grandfather died 23 years ago we decided to into the office to get directions to the location of their plot. Ginny was at the information desk and was so very helpful, looking up names of my grandparents as well as other family members who I thought might be buried there. She then showed me on a map where I was headed and gave me specific, detailed printed directions in how to find their plot. She was super nice and helpful and so polite. While in the administration building getting these directions I saw the table of beautiful ornaments the cemetery was providing for folks to place on the memorial tree and they were lovely and supplied at no cost. They did ask that you only take two ornaments. Once we had placed our ornaments on the tree and found my grandparents gravesite we walked around the grounds reminiscing about our deceased love ones. It was a great way to honor them knowing they still live on in our hearts, actions and memories. A good afternoon