The hinge on the back of my laptop had broken, with a big metal piece hanging out and threatening…read moreto sever a cable that connected to the screen. I had gotten an estimate elsewhere that was so expensive I thought I might need to just grit my teeth and buy a new laptop. Skyler and MacDaddy had seen it before and repaired it quickly and at low cost. That was a month ago and it has been as good as new.

I highly recommend this business. For many years, I have been working with THad and now with his…read moreson also. They have been exceptionally helpful, professional, and totally knowledgeable. There has not been anything that I have asked that they have been unable to do. My husband and I trust them completely with all our high-tech needs.

I hate to give a bad review for this staples site because the staff are amazing and so helpful. My…read moreissue with this site is that there's no A/C. Please, please, please fix the A/C.

Staples is a great place and has been for years for office supplies office furniture and printing…read more I recently had a dilemma with enlargements I went up to Staples on route one and the girls behind the counter in the printing area assisted me. They did a fabulous job my printing and enlargements came out perfectly I'm an extremely satisfied customer. I also noticed that they started to print T-shirts at a very reasonable price I may go back and get a bunch they would make great giveaways. And as usual is always a good sale going on I Purchased three different color highlighters and saved a bunch I only paid $.99 excellent deal The printing is at a very reasonable price also. This location is an easy one to get to located on route one northbound and has a huge parking lot. The interior of the building is well kept well-stocked and the displays look nice. All in all a great staples.

Patrick and his team are the absolute best!!! Excellent communication throughout. A team of…read morefriendly, hardworking professionals. They get the work done and make any move out as easy and seamless as possible. I highly recommend them for any commercial office solution, you won't be disappointed. They have what it takes to do the job right the first time and you will happy with the end to end positive experience. complex jobs done seamlessly is how I can best describe the experience. I will use them for all my commercial office solutions in the future. Thank you again to Patrick and team! Post

The company I work for uses Pinnacle regularly…read more Whats great about Pinnacle, is that they specialize in used office furniture, which is great for nonprofits, and those on a budget. We recently moved facilities, and I needed to set a shared office up for two staff. Pinnacle hooked me up. I went to the warehouse, and gave them measurements. Instead of desks, we choose workstations. Got a fantastic price which included installation. Installed the next day. Yeah. That's the way to do business.

I had ordered funeral cards for my grandmother's service from another website, and they were…read moresupposed to arrive the day before the funeral. Unfortunately, they never arrived. The company then told me they could rush-ship them for the next morning, but at 7:30 p.m. I was notified that overnight delivery was no longer possible. I was frantic, knowing how important the funeral cards would have been to my grandmother. I drove to the Staples in Beverly and explained the situation to Rachel in the printing services department. She was beyond kind and incredibly helpful. She helped me design a beautiful card and printed 100 copies within just a few minutes. During such a stressful and emotional time, her kindness truly meant so much to me. Thank you, Rachel!

Great customer service in the Printing department. I've had several projects printed and it's 150%…read moresuccess. Thanks so much to your team!

Please confirm your account to post your review…read more 2/16/2020 Pros: 1. You can email what you need printed directly to staples@printme.com which keeps your print job on file for 24 hrs. You'll be emailed back a code you input when you Print on the self printers. You can self pay on the printers with credit / staples card. I got a card from customer service (no name on it) and keep about $5 on it for my occasional needs 2. They're Open on Sunday. 3. They have 4 or 5 self print machines and a table in the middle where you can organize things easily 3. Easy parking in the plaza 4. You can recycle your electronics while here (laptops, cell phones..etc)! 5. There's a Fedex drop-off box outside. Yesterday I dropped off a box that was about ~8" X 16" by 16" and that seemed to just fit 6. UPS counter inside Cons: 1. Expensive. Was in yesterday and a single black and white copy cost .30 which seems like very little but used to be .25 and even that was more expensive than other local printers (further away from me) 2. No pricing posted for size & weights of print options, at least none that I saw but I may have to double check that -- you go through the process and then find out the price (if I am correct). If the counter isn't busy then you could probably ask someone but they're usually very busy. 3. Service is definitely hit or miss when I've had to actually visit the counter. In all, since I've long decided that personal printers and ink are a very poor investment, this suits my needs and offers enough benefits to keep me coming back.

I bought a ten pack of 22x28 poster board which I intended to use to construct a template of my…read morebathroom floor. When I opened the package at home I found there were only nine boards and that one of them had scrawled in pencil "LET GO MARINI". It was ok for my purposes but for anyone who needed to use poster board, there would have only been 8 useable sheets and a trip back to the store to exchange the product would have been required I thought it was pretty odd.

I recently had an unfortunate customer service experience at the North Andover Staples. First, they…read morewere short-staffed, which I understand and waited patiently in line with the cashier alternated between Amazon and Staples customers. Once I approached the line to return a package, the cashier took three other customers before me, which was unfair. When I asked him about assisting me, he got an attitude and said he had to help those customers. His colleague rudely interrupted our conversation and said he had to help the paying customers first. Well, I was a paying customer, too. The cashier returned my package after which I promptly returned to the floor the merchandise I was going to purchase. Never again. Customer service here is the worst!

We went in to get posters for the funeral of our brother, who died unexpectedly at 27. Abeer in the…read moreprint shop was so kind and compassionate and helped us make sure the posters were exactly what we needed to honor our brother. We will be forever grateful for her help in such a difficult time. Thank you.