Horrible temp hygienist. Spent maybe10 minutes- did the polish step and one other thing, then…read morewalked into the next room and was on his phone. There was no examination by the dentist either. He looked at the XRay and said "you're good". I shared my concerns with the receptionist and she apologized and deducted $30 from my bill. I left work early for this. Shame on you guys!

Don't take the same insurance on weekend and office manager is incompetent as well as the new…read moredoctors.. avoid if possible they will ruin your teeth.

I absolutely hated going to the Dentist, until my friend referred me to this office. The Staff is…read morewhat make the place amazing. From the front office staff, especially Wendy, who greets you like she knew you forever to the dentist hygienist that makes you comfortable, the experience is awesome. I had the opportunity to experience Dr. Christian and Dr. Zhu, THEY BOTH ARE AMAZING!...Dr. Zhu even put Vaseline on my lips before starting, I really appreciated that. The entire experience is personable, like they been awaiting your arrival. I would recommend them to any and everyone.

3 stars because she got the job done…read more But... Her hands are huge (sorry). She kept telling me to open my mouth wider and wider and I'm sure if I opened my mouth any wider my jaw would snap.

Something I learned working in the diamond district is quality over quantity, I'm happy to say this…read moreoffice has a great friendly staff & atmosphere, they attended me faster then any prior dentist I've ever seen before, and are a very professional team. I feel happy to have found them as they are close to home and have parking available. Can't wait for my next visit the cleaning went well too! Thank you all lovely team !

I had a dental routine exam and it was my first time here . I just moved in to town and was happy…read moreto find a dental office nearby. When I walked in the front desk staff was very welcoming and helped out with any questions that I had with the paperwork. I didn't wait long at all and the hygienist who cleaned my teeth was very efficient and gentle . We did x rays and then Dr.Yacoub walked in. She was very professional and friendly. I was very impressed and will be going back there again !

The worst experience I have with the dentist, They are ripping off, All trying to do to charge you…read moreextra for everything without even letting you know before. And the doctor has too much attitude, Do not recommend it for anyone

Dr. Osuala and his staff are very courteous and warm. The office is very clean and comfortable …read more I had a wisdom tooth removed and it was the best experience I've ever had with a dentist (also comparing to deep cleaning) I was very nervous and scared based on a past experience and horror stories about wisdom tooth extraction. Dr. Osuala made me feel so relaxed from the time he introduced himself. I felt no pain during the procedure. Just pressure. I was so amazed. He extracted my upper right wisdom tooth like MAGIC! I did not even realize the tooth was out until he said we are done. I was preparing for the worse. Instead, the procedure ended with me laughing. I'm beyond pleased! 101% recommended. - Antonia

I was very pleased with the service rendered by Dr Rajan…read more he's attentive and explains everything he is doing. didn't like the wait time (2) hours for a 10:45 am appt. they need to work on that. the reception Staff are very nice and the Dental assistant Leslie was the best. will return for my cleaning later this year

The staff is partially nice but that's about it. This office doesn't respect people's time. Booking…read morean appointment makes no sense here. If you want to wait over an hour + after your scheduled appointment, then this is the perfect dental office for you. Additionally, compared to my other dental offices, I would rank this the lowest in terms of cleanings.

I sat on this review for several months because I was so put off by the behaviors of several of the…read morestaff but I think people need to be advised. In February 2025, I developed horrible tooth/gum pain. My previous dentist stopped taking my insurance & failed to tell me this until I called about an outrageous bill. The next dentist in my area wasn't taking patients for two weeks. I contacted this office (of oral surgery) & was told that Dr. Rannucci was on vacation but his partner oral surgeon was there & I could make an appointment. I specifically asked the young lady on the phone if he not only "pulled teeth" but if he also did general dentistry & she assured me that "he does everything" so I made my appointment. The appointment was for the next day, and early in the morning. I was there on time but imagine my surprise when I spent 20 mins of my "appointment time" listening to the hygienist (a middle aged Caucasian woman with straight dark hair mixed with gray) & the oral surgeon (believe his name is Cappetta.) talking about me & how they would not be able to handle my "care" unless it was to do an extraction. I guess they thought tooth pain made me lose my hearing also. Anyway, they called me to the window & the oral surgeon was pretty dismissive & borderline rude. There was a little back and forth because I was given false information. If he didn't do "general dentistry" and he kept saying I needed a referral. (According to my dental plan I do not need a referral to go to any practice.) why is his office staff stating he does. They wasted my time & I had to both take a day off of work AND get there for before 8am. Ultimately he suggested I go to my old dentist and get a referral but ended up giving me the name of two dentists in my plan that I could call & telling me that after I see them, if I need oral surgery I can "come back here". They couldn't even give me the courtesy of calling those dentists and seeing if they could squeeze me in, due to my high level of pain. I ended up leaving because there was nothing else to do. Also I want to mention that the day I made the appointment I was told I HAD to give a $100 deposit just to see them. Which I did but I made them refund my money. All the while the young lady at the reception desk did my refund request she was smirking. This review may have never happened if I hadn't spoken to my best friend and she tell me she ALSO had a poor customer experience with this office and that same surgeon. She also knows of two additional people that experienced the same. So clearly, this is a pattern. I would sincerely recommend thinking long and hard about coming here unless you like to be mishandled by a doctors office. Sort of a buyer beware situation This is why I do not and would never recommend this office.

The doctor is professional, knowledgeable, and highly experienced. Very clean office, very friendly…read moreand helpful staff.

I was experiencing severe wisdom tooth pain as my wisdom tooth started growing in, and luckily,…read moreRiverside was able to accommodate me the same day. I'm so grateful they did! I had previously visited another surgeon who was overcharging simply because they knew the pain I was in, but thankfully, I found Riverside. Dr. Richer was hilarious, made me feel completely comfortable, and gave a detailed explanation of my X-rays. The entire staff at Riverside was just as kind and funny, which truly made the whole experience so much better--especially for something as unpleasant as wisdom tooth surgery. When I went in for my procedure, they even gave me a free shirt, which was both hilarious and thoughtful. After surgery, they provided a head wrap and an ice pack, adding to the overall wonderful experience. Small touches like these really matter and show the level of care and thought Riverside puts into their patients. This is day two after surgery, and shockingly, I feel better than when I first went in. I highly recommend Riverside to anyone needing oral surgery. Thanks again, Dr. Richer and the entire team!

My husband and I paid over $5,000 to have his wisdom teeth removed. We signed a treatment plan for…read moreone thing and were charged for far more. The surgeon did discuss what he planned to do, so it doesn't seem it was a "something came up during surgery" deal, but several things were not listed on the treatment plan we signed with a price. My husband was told to take Tylenol and Ibuprofen after having impacted wisdom teeth removed which was the anestheisologist's decision to be fair. When I called the office because he was considering the ER due to the pain, a nurse, over the phone, insisted it could not be dry socket. She did not see my husband, is not the physician, and felt it was appropriate to give medical advice over the phone. I requested he see another surgeon in a different location (same practice). It was dry socket. The surgeon in West Orange was fantastic. The communication in West Caldwell left a lot to be desired. After the correct antibiotic was given and he was treated for the complication, we thought we were all clear. We went on with our lives and then received a bill the other day for just under $1200. I spoke with billing, I spoke with the office, and honestly, legal fees would be more expensive. I understand "things happen in surgery" and if our insurance covered this we might not have to pay it, but we couldn't ask insurance if it was covered because it was not what we signed up for. I honestly do not feel it was a change, because he mentioned a bone graft being part of the plan all along. I do not recommend the West Caldwell office. This was such a disaster and we finally could breathe and now we can't again. I would recommend the West Orange office. Dr. Brown in West Orange was excellent, and the surgeon our dentist requested him to see in the paperwork he sent over. I only wrote down the name of the office, not the surgeon he recommended so that was ignored on the paperwork when Riverside received it. The surgeons are fine, the West Caldwell office doesn't have it together so be prepared to do their job while you pay them far more than you agreed to.

My husband had a months long appointment booked with a provider. When it finally came, he was given…read morea different guy with no explanation either before or after. Not okay.

Such a friendly atmosphere and the name does say it all. Dr Umanski is so sweet and funny, he makes…read moreu feel right at home. He takes extra care of u and makes u feel like u r his only patient. Receptionist and assistants are so helpful with insurance and very accommodating!! Totally recommend