This is the second time using Precision and they are just wonderful! For starters, I called…read moreyesterday afternoon, on New Year's Day, and Matt was at my house today! We use our garage as our primary entry and the left spring snapped. There was also a lot of creaking and odd sounds lately. Turns out we had several hardware items on the old garage door that needed to be replaced. For starters we had a text, call, and email when he was on the way. It was much appreciated to have a heads up since I was busy with some work. Matt was helpful and informative beyond his normal call of duty to answer my questions and walk us through various options. He was patient and professional with us the entire time and demonstrated exemplary customer service. Prices seemed reasonable and everything was done the same night with such ease. He is an extremely experienced and knowledgeable tech. Trust me you can't go wrong with this company and their techs. Second great tech we've had!

Found this garage repair company via google search. It was nice that they have an online…read moreappointment page where you can schedule the appointment. The tech showed up within 2 hrs on the same day and got both garage springs replaced within an hour. Awesome service by Brandon. He explained in details what need to be done with pricings. Definitely will contact them again in the future. The price is on the high side, but I don't mind for same day service/repair.

A wonderful and reputable company! Mike came for the initial visit and told me the diagnosis. I…read morewasn't charged an estimate fee. The garage part was ordered and installed in a timely manner. My garage door is repaired.

I have been using Crews for over 15 years whenever my garage door had an issue. Last week they…read moreinstalled a completely new system and I am extremely satisfied. Alexis was very helpful for scheduling and returned phone calls promply. the technician, Jordan, showed up on time for the installation, was neat, kind and explained everything. They offer good value and excellent service, I recommend them for all your garage door needs.

Door would not open. Came out promptly. Field the problem. Tech (Norris) explained problem. We…read morehave used Door Doctor in the past. Highly recommend them

Door Doctor installed a replacement garage door spring for me with a five-year warranty in August…read more2022. It failed in July 2025. Their technician replaced this spring with the same type (250 lb. x 32 spring), but he indicated that given the weight of the wooden door, a heavier spring should have been installed back in 2022. (A 262 x 40 lb. "High Cycle"). I have written Door Doctor multiple times including certified return receipt to have the proper spring installed, but they have yet to contact me and resolve the issue. Dave

They came and helped us with our door about 2years ago. We called them again and we are at 72 hours…read moreof no response. We are going to now go and use a different company. Their facebook page also shows many others stating the same thing.

I used Diamond Garage Doors back in June of this year when my sensor on one of my garage doors was…read morenot working. I called them during the week late afternoon and they came to my house in a couple of hours. They fixed the issue that same afternoon. I needed to do a checkup / tune up of my two garage doors and because of the great service I had received earlier I called them. Mathew came on time and serviced both garage door openers. He checked all the operations including the safety features. He did a very nice job. The cost was also reasonable. I highly recommend this local family owned company. Juan M

Fantastic job! Ricky Cook, Jr. replaced our garage door today. He arrived exactly on scheduled…read moretime. He's very professional, courteous, and knowledgeable. I am extremely satisfied for a thorough and a job well done. Highly recommended!

Overall, I'm very disappointed. Prince William Garage Door installed the original garage door on a…read morenew home we purchased in 2016 and was contracted by the home builder. Since installation, the motor has had nothing but problems. The first few problems the home builder engaged them to make the repairs and we didn't have to pay, but after 1 year we had to call PWGD directly and pay them for the numerous repairs as it was apparently no longer under warranty. Come to find out from three other garage door companies, normally the warranty is 3 years on new installs!! Recently we needed yet another repair as the garage door was opening by itself. I called in and spoke with the owner, Ricky, who was overly talkative about how amazing he says he is and went off on a politics rant, but spent a lot of time explaining to me what he thought the problem was with our unit. He also said Liftmaster is "Chinese junk" and that he would never sell one (yet he had no problem selling one to our home builder). He said the solution was to replace the Liftmaster motor with another brand that had another 1 year warranty, or I could pay them to come check the wires in the existing motor and he would provide zero warranty. I told him I would call him back at the end of the day with a decision. I called back an hour later to book the appointment to have the motor replaced with his recommended brand, and spoke with a receptionist who said they were very busy and needed to call me back. By the end of the day I hadn't heard anything so I called again and left a voicemail. I called again the next morning and left another voicemail. I never heard anything back. I guess they don't want my business? I ended up calling another company who came out and replaced the motor (for less than PWGD quoted) on the same day, and told me no matter what happens they'll fix it for free for 3 years. As a business owner myself, a customer having this many problems with a single unit clearly has an issue that should have been addressed sooner. If I was in PWGD's shoes and saw the service ticket history, I would have replaced the motor as a courtesy considering it's never worked perfectly and should have been replaced from the start under warranty. That's how I treat my own customers at least...plus we've consistently gone back to and paid PWGD to repair it, totaling more than the cost of a new unit. The only reason for two stars and not one, is the fact that the owner did indeed spend quite a bit of time on the phone with me originally when I called in to remotely diagnose the issue over the phone, so I will give credit where credit is due.

I had these people out in July. They checked everything and replaced almost everything. Charged…read moreme $1,000 and assured me that the door was as good as new and would last a long time. Seven months later the door breaks down. They came out and told me that they wanted another $275 to fix the door (found out that I can buy the part for about $50 on Amazon). When I started to complain they basically told me to shove it. Would never do business with these people again.

Great customer service. They were able to send a technician out after dark in the snow to help us…read morewhen our garage door wouldn't close. Thank you for taking such care of your customers!

I found them on Nextdoor after Pest Control tech told me that the bottom part of the garage had…read moreholes that the mice might be coming in from. The garage tech came, and he said that he would replace it. I told him what his thoughts were on the garage door cause it was old. He said it was starting to crack. He gave me a quote for a new door. He also stayed a bit later, fixing the garage door until I got the new door. A month later, I put in the request for the new garage door. Another tech came, and he was just as professional as the first one. He replaced the door, and I am loving it.

They installed my original garage door 19 years ago. Called them back for a new set and they…read morepromptly scheduled a sales call. Although he showed up an hour late, the salesman Dave was prompt with his estimate. Said he could have it done "mid next week" and that it would be scheduled as soon as we signed the contract. We did. Day one -nothing heard. Day two - nothing heard. Called office. Told it will be at least a few weeks. Got transferred to the Manager, Ryan, who promptly stated that the contract we signed did not have a delivery date on it. Don't trust these guys - they will lie to get your business and then tell you that you are locked into a contract. Never again.

Perfect service…read more Called at 8am. They came at 9am. Immediately diagnosed the problem (broken spring) and replaced the part in less than an hour. We had a working garage by 10am.

I was sweeping out around my garage door this morning - and managed to disturb with the broom - the…read morewires that go to one of the garage door sensors that are mounted at floor level. As a result - the Liftmaster garage door opener would not open the door. So I jumped on Yelp and found a local, highly rated garage door contractor: G&S Garage Doors out of Chantilly, VA. Steve quoted me a $95.00 service fee to come out and diagnose the issue, plus inspect and "tune up" the garage door and system - which includes making sure all the nuts and bolts are tight - and applying lubricant to the appropriate friction points. I called them just after 12 noon - they had a technician out here by 2:30 pm. After looking things over - the tech determined I had jostled one of the wire nuts going to one of the sensors - he retightened the wires - and voila - my garage door was back to functioning properly. After lubricating the whole shebang - the whole system operated noticeably quieter. He advised that "Best Practice" is to lubricate the appropriate points - twice per year. He also pointed out a low-level squeak coming from the Liftmaster motor - there is apparently a plastic gear inside the unit - which means the motor may eventually fail. I'll wait until then to replace and upgrade the unit. Thankful for the quick response and turnaround on the repair and maintenance! A+! #GAndSGarageDoors