Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

Excellent service, high-quality customer service. I want to highlight Karina Balakhonova,…read moreCommercial Lines Manager. She's a pleasure to work with, always ready to help, always available, a true professional. Thank you for your work.

I use Kovalev Insurance to insure my business, my personal cars, and my home. I really like it. The…read morestaff is responsible and always available. I especially want to highlight Karina, a simply amazing, responsible, and qualified employee. Thank you for your services.

Four times I scheduled an appointment with AAA to discuss travel arrangements because it claims to…read moreoffer expert guidance. Four times AAA failed to show up. Anita at 800-222-8252 didn't know how answer my questions, put me on hold while she went looking for someone to help, came back and thought I was that someone, and when I said that I was the caller she'd put on hold, she put me back on hold, and then the call was disconnected. Beth at 866-423-5585 could provide neither expert guidance or any guidance at all. When I asked for information on international driver's licenses (when and where they are required, how to get one, how long they are valid), Beth assured me that she does not issue them, and had refused to answer my other questions. Liz at 617-332-9900 (the branch with the travel agent that did not call when scheduled) said that she had "no way of answering" my questions. Chuck Nardozza at 401-868-6248 said AAA is NOT a travel agent, it just "helps booking flights", and it matters whether I am ready to book now. Sure I am if it will move the ball along, but no, AAA will not call as scheduled because there are other callers who are people who need help. And I am not a caller? Or I am not a person? Or I do not need help? Several emails, one letter and half a dozen calls later, I give up. It is not worth either the annual fee or anyone's time trying to pry services out of AAA.

I think that many of the employees here are pleasant and eager to help . But, if you have the…read moremisfortune of dealing with Sue you will have a miserable experience She comes in to work every day cranky, miserable and eager to give you a hard time. she does not want you to get your service completed in. She wants to tell you how you have not measured up. I was sitting and waiting my turn andI observed her giving everyone a hard time. She is clearly not interested in " service". she wants you to fail in your mission. if Sue comes near you, run, hide! she does not want to help you.

Great staff & service especially when U R stressed out & have to buy, register & insure a used car…read morepronto cuz your old car is a POS & it's 100 degrees out & U hate/can't deal w/the RMV! I have used them.for years for all my insurance & they are always great to deal with :)

Scott helped me with my auto insurance renewal, besides being very prompt and helpful, his…read morequotation was way much cheaper than others with the same coverage. I highly recommend him if you are looking for good customer experience and the best price. Thank you, Scott!

Thank you David L at R. L. Tenant Insurance. There is…read morenothing worse than being rear ended in an automobile accident. David made what I thought would be a horrible experience very efficient and easy. I was very upset and frazzled when I was hit and called David at R.L. Tenant as my new car had been hit pretty bad. Luckily there were no injuries which on second thought would have been a truly horrible situation. David assisted me in filing the police report, the insurance claim, helped me with a rental car etc. 15 minutes may save you money on car insurance, but I after seeing the yelp reviews on the company who's slogan that is, I am so happy I took the referral advice of my friend who has been using David for years. My friend told me David was the person who helped her in college with rental insurance, then when she purchased a vehicle her car insurance, than later when he started a business worker's insurance, and finally when she purchased a home her home insurance. David was billed as the only insurance agent that she would use and I agree 100%. Thank you, thank you, thank you David for holding my hand through what I thought would be a truly difficult experience.

David Landau Is the best insurance agent I have dealt with and I've lived in many places. Never…read morebefore has an agent followed up with my home/auto insurance making sure I am fully covered with my growing family while offering a very competitive price. Though the years, my family had to work through a couple claims and David made the process very easy for us as he is the most knowledgeable agent I have encountered, and more importantly the most caring. He loves what he does and it shows.

We have used this agency for over 10 years. They are unfailingly polite responsive and helpful…read more Super service. Even though Massachusetts regulates car insurance, so price competition is unpredictable, we really like this agency.

The Bikofsky Agency is excellent. they are completely knowledgeable for both our home and car…read moreinsurance, working to find us the best rates. And their customer service is excellent. Greatly appreciated, and I highly recommend them.

I had an interaction with Stacey Souza, who I think might even be a manager over there, and every…read moretime I feel horrible afterwards. I think it's because she's both rude, stupid, and inept all at the same time. It's a horrible combination. With so many good agencies out there to give your business to, look elsewhere. You'll be happy you did.

I have had my auto insurance with Deland, Gibson for many, many years. Today, I called to complain…read moreabout the service I was experiencing with the insurance company handling my recent auto accident. The person I spoke with at Deland had an attitude of "too bad, so sad." Unacceptable. I will be transferring my business to a new insurance company.

Scott and Sandy at Aldon Goldsmith have been nothing but courteous, helpful, and accommodating…read more From setting up our initial registrations in Massachusetts when we moved here to shopping for and purchasing home insurance when we bought our house they've been great. Moving to MA was just the beginning of firsts for me, as until that point I had been covered under my parents insurance, who had also registered my previous car, and I had tons of questions. Everyone says the truth comes when you have a claim, but when we got in a car accident last year they were great - patient with my numerous questions, working with our insurance company to get the guy who caused the accident to pick up our rental costs (I had elected to not include that in my coverage before), and checking in that everything with the appraisal and body shop work was going smoothly. Bottom line, over the last 8 years I've been able to pick up the phone and they are always there which a big insurance company wouldn't have.