I thought this clinic couldn't be any good just because it's so close to home (2 minutes away). Dr…read more Jen is awesome! Not only was Dr. Jen not afraid of my fur baby (she's a nice cat) but she has a great quirky sense of humor that I appreciate. She just let us know that our cat had a cold but didn't show signs of infection ("not blowing yellow or green snot bubbles" lol) so our cat didn't need further treatment which we were very relieved to hear since we let her know that we have a low budget. She did recommend a supplement which we got at PetSmart. It has a pretty strong bad odor. Cats are way more picky than dogs on what they'll consider eating (smell, taste and even texture). We tried hiding it in a Greenies pill pocket but she could still smell it and walked away. If it were necessary medicine I could have forced her to take it but it was just a recommended daily supplement. I wasn't going to force her to take it every day. She'd get afraid of me. I am already aware that my cat has periodontal disease and isn't up to date on vaccines, which btw rabies isn't even necessary every 3 years, FVRCP might be necessary annually but our cats stay indoors at all times. She didn't push vaccines on my cat and she didn't push getting oral surgery to fix the periodontal disease and probably extract a couple teeth, which would have been plenty expensive. Now, I prefer Dr. Jen and don't mind taking my fur baby to be examined by her which isn't necessary often anyway. Five stars all around for the staff and clinic!

They were able to see my cat the same day I called - and were very nice! Definitely trustworthy &…read moreaffordable.

Brownstown animal hospital used to be good, but it's declined severely in the past few years. We…read moretook one of our cats here to get a bump on her chest looked at about two years ago. the doctor said it was likely just a fatty mass, talked us out of removing it, and didn't even offer to biopsy it. We came back when we noticed more, they were removed and turned out to be breast cancer. Dr. Pautler then coldly told us it would be best to just put her down. We've moved all of our cats to a better vet since then. I don't know if they've just stopped caring or what, but I would highly suggest you not take your pets here.

Fantastic people to work with. They have helped us to find homes for "wanderers", as well as helped…read morewhen we adopted said "wanderers". A genuine care for the pets that are brought into their care, both with routine checkups, as well as with more serious maladies. Strong advocate of spay/neuter, trying to make sure that unwanted accidents are not simply left to fend for themselves...... They do accept the CareCredit medical credit card, which can help with those bills that are larger, allowing payments over time.....

Was a customer for over 18 years, now I can't get an appointment that isn't 4 months out. How does…read moreone take care of there pets when there is no openings ever. Told to call for emergancy or opens same day at 8 AM. Work for a living, so they don't care for pets of the client and there schedule. Best to find another Vet if your looking or even if your a current customer. If they can't balance thee schedule, how are they balancing the needs of your pet?

We have had dogs and cats they have always been treated extremely and hear . Our morkie is a big…read moredog in a sm. package they treat you great . The staff and Vet's are 5 ...

I didn't have a great experience with VCA West Shore Animal Hospital (and neither did my friends…read moreand neighbors), so I was reluctant to go to another VCA. However, I had no choice as it was a last minute appointment. My cat was experiencing some vomiting and I was at a loss. Now, I see another reviewer attempted to slander Dr. Leann Murphy, which is absolutely ridiculous. And essentially their complaint was about the bill. Newsflash, friend, pets can be expensive. Perhaps consider fish if you don't want to spend for the care of a mammal. My experience with Dr. Murphy was excellent. She did everything she could to exam my anxiously distressed cat before making a careful suggestion to place him under anesthesia so she could closely exam him. The medication she prescribed cleared his vomiting and she said it was due to stress (added another cat to the household). I'm a overly cautious and anxious pet owner, so I had numerous after appointment questions. Guess what? Dr. Murphy always returns my calls. Where most veterinarians would tell you "bring them back in" so they can hit you with another bill, she did not. Friendly staff. Thorough care. The bill was higher than I had anticipated, but that's the fault of the lab (full mark-up blood tests can be expensive), not VCA Smoketown. Yes, I would return to VCA Smoketown Animal Hospital, and yes I would recommend Dr. Leann Murphy.

Buddy Guy Love, Hillie Tilde, and Astraeus Snafu AKA Astro, all love VCA Smoketown. (Calliope…read moreFubar, not so much, but she thinks she is the cat queen of the universe.) My babies have been veterinary patients, grooming clients, and boarders when I moved. Why? Because I can't say enough about location, ease of access, the grounds and facility, and, most important, the compassionate and professional staff. The five of us are in dog, cat, and human paradise here.

I recently took my Corgi due to him having SIBO to this practice to have a check up on his…read morecondition as it has been about 5 years since first diagnosed. All but $3000 later the feedback I received from a nurse was that he should be given a prescription dog food. The veterinarian never contacted me to go over his case which I feel is extremely poor considering I had a lot of questions. This was a complete rip off and while everyone in the practice was very cordial and nice I would have thought the Internal Medicine Veterinarian would reach out with a more complete diagnosis and evaluation. Suggest anyone requiring the services of an Internal Medicine Veterinarian go to Hope Veterinary or Vet Referral in the Philadelphia region.

Went to the cardiologist, Dr. Goodwin. I cannot say enough good things. He is very knowledgeable…read moreand talks to you in ways that make it understandable.