Their number one priority is money! Not the safety or well-being of the animals that are being…read moretreated. They left two puppies who were suffering with wounds untreated overnight didn't even bother to clean their wounds or administer any type of care . Just kept them there for the rescue to pick them up the following day. Absolutely disgusting behavior for people who are supposed to be trying to save lives and care for animals. Their number one. clients are Amish breeders.

I took my cat for euthanasia and they did not allow me to stay with the cat for the procedure. They…read morehad me pay then I was told I was free to go. I have no idea what happened with my cat?? very unsettling. I won't go back again.

Dr. Hodges and her staff are caring,warm and always helpful. We love taking all of our 5 cats and…read more1 dog to her because we get excellent service something that we did not get in the past. Thanks for always listening and taking great care of all our animals. We appreciate it very much!! Steve and Shelly Pizzo

Dr. Battah is making money off of tooth extractions. When roots are not damaged. No x rays were…read morepreviously taken before a phone call saying my pet has 3 teeth left

We have 4 cats and a dog. We've been going to Dr. Sue and the staff at Manor Animal Hospital for a…read morewhile, we've had 2 animals cremated through them and one of our dogs was euthanized there as well. The entire staff is so caring. The pets and humans are treated with the same respect and care. I refuse to go anywhere else. Even during the COVID pandemic, their staff has been professional and caring. I highly recommend them if you love your furry children as much as I love mine, you'll love the treatment you and they recieve at Manor Animal Hospital.

The medical care my pet received here was good, and I always felt the staff worked hard. However, I…read morewas ultimately discharged from the practice after an emergency situation when they would not see my pet. I ended up needing to have her euthanized at PETS. I voiced my concerns about this, but instead of addressing them, I was told they only want patients who "appreciate" the services they provide. It was a bit surprising because my concerns came from the way I was treated, not the quality of the veterinary care itself. While the doctors are skilled, it seems that if you raise questions or express dissatisfaction, it isn't welcomed. If you want a practice that provides good medical care but aren't someone who may need to voice concerns, this clinic might work for you. For me, I need a place where both my pet's health and my concerns as an owner are heard.

I wish I could give more stars. I'm not going to embarrass myself trying to spell or remember…read moreeveryone's name that saved my dog's life so I will just say that everyone we had the pleasure of dealing with was amazing. I pulled into the parking lot with a dog suffering heat stroke and one of the vet techs/nurses happened to be returning the trash bin at the same time. She took my 75 pound bulldog right out of my hands and rushed him to the back. The Drs, nurses, and techs were able to safely bring his body temperature down from 109 to 103 within an hour. They were very compassionate and explained the treatment options and likelihood of survival extremely well. After a 2 day stay and another 5 days at home in bubblewrap, our boy's bloodwork has come back clean and he is nearly his old self again. Thank you to everyone!

I had brought my cat in for some sort of neurological issue. The staff came and took him back right…read moreaway when we got there. Spent 6 hours there just for them to tell us they didn't know what to do. Never even started on iv and antibiotics. just placed on a heated blanket because his oxygen and temp were low and watched him go in circles. I was told this was a very good place, even my friend that is a vet tech was disappointed in them once I explained the situation

The absolutely worst experience we've ever encountered…read more I'm here to share our experience that we had today with this vet. We scheduled our German Shepherd to establish care and had paid $65 prior to his appointment to be taken care of accordingly. Once at the veterinary the vet tech took his information and weighed him. We then waited for the veterinarian came in to what we thought exam our pooch. The vet tech mistakenly thought I told her our dog had a limp, in which he has never had one, so they confusing began to walk him around in the waiting area so check for a non-existent limp. They were told specifically that he has been licking a part of his leg every now and then, that's IT. So they walked him in circles a few times and brought him back into the room where I was waiting. After they brought him back in, they informed me that they will not be seeing him because they are a "stress free" clinic and he would have to be prescribed a medication to calm him down. (Our dog has been seen his entire life of two years without any medication). Then my spouse called the vet as I was waiting to ask why they couldn't see him without any medication and when told they wouldn't without medication, we asked for our refund, considering they did nothing other than walking him in circles to check for something that was absolutely never said. After talking on the phone with my wife, the manager rudely came into the room and said "you need to get out now" because they were asked for a refund and we were appalled that none was given. I'll note that their recorded calls did NOT disclose of such non-refundable deposit. We were totally shocked they would not refund our money since they told us to leave and were done with our dog because we didn't want him taking any medication to make him drowsy. Upon walking out, the same manager was arrogant and said "Thanks for your business". I can't speak for any of the other reviews, or experience as this was our only one, but I would think twice about bringing any animal here for the mere fact that they are the most unprofessional establishment I've ever encountered. 10 minutes after this, we take our dog to the local groomers where she cute his nails WITHOUT ANY PROBLEMS OR MEDICATION. We were not told that they had a "stress free" clinic and for a business to practically steal $65 for absolutely NO care is ridiculous. It should be discussed prior to deposit if customer is okay for their dog to take that type of medication, and if not then don't take someone's deposit. Thanks for stealing $65 for nothing. The new management couldn't manage themselves out of a wet paper sack. "Thanks for your business

If I could rate this vet less than one star I would. From why I understood this clinic was bought…read moreout a few years ago by a new Vet. This vet just wants your money. She tried to make me feel like I was abusing my family dog, literally our baby, because I couldn't afford to spend $10,000 to fix his broken toe and have him put under once a week for 6-8 weeks. She literally was beyond condescending when I told her financially it wasn't possible. We went to Patton Veterinary Clinic in Red Lion for a second opinion and they came up with a treatment plan that everyone was confident with and we were as well for less than $500. A year later and his toe is good as new. SAVE YOURSELF THE STRESS AND MONEY DO NOT TAKE YOUR PET HERE.

Brittany was the best and did a fantastic job! She was extremely intelligent and professional.read more

I have went here several times with 3 out of 4 of our cats. Other trips went fine, except they…read moreweren't knowledgeable about FIV. The vet asked if we used separate food and water bowls for our FIV+ and FIV- cats. After a quick google you will know that's not how it spreads, just like sharing a drink with an HIV+ person is not how it spreads. I had to educate the vet on this. Our last trip was with our older cat who needed bloodwork- this is where my main concerns come in. They need to get better at handling cats. From what behavior I saw, and as a previous vet assistant at a cat friendly office, they are not trained or capable of handling or effectively restraining moderately defiant cats. We had to tell them to wrap our cat and how to hold him after several minutes of chaos. It was pretty heartbreaking to watch him so stressed out. If you're trying to pull blood from an angry cat, take them to the back so the owners don't see you struggle with them. If you choose to do it in front of them, you better be sure you can effectively hold and treat their pet. Cat bags or burrito wraps should be first choice. Most cats are not going to sit perfectly still and be cool with you pulling blood. The wrap option was only chosen after 2-3 minutes of struggling, growling and scratching, and stress for our cat and us. I can wrap our cats tightly and effectively for nail trims at home- vet professionals should have this technique down. If you really can't do it, you make that determination after failed attempt 2 or 3. Not several minutes of trauma later. We left and went to another vet. The blood draw went fine.

Brownstown animal hospital used to be good, but it's declined severely in the past few years. We…read moretook one of our cats here to get a bump on her chest looked at about two years ago. the doctor said it was likely just a fatty mass, talked us out of removing it, and didn't even offer to biopsy it. We came back when we noticed more, they were removed and turned out to be breast cancer. Dr. Pautler then coldly told us it would be best to just put her down. We've moved all of our cats to a better vet since then. I don't know if they've just stopped caring or what, but I would highly suggest you not take your pets here.

Fantastic people to work with. They have helped us to find homes for "wanderers", as well as helped…read morewhen we adopted said "wanderers". A genuine care for the pets that are brought into their care, both with routine checkups, as well as with more serious maladies. Strong advocate of spay/neuter, trying to make sure that unwanted accidents are not simply left to fend for themselves...... They do accept the CareCredit medical credit card, which can help with those bills that are larger, allowing payments over time.....

Wonderful experience!…read more Our usual vet is out of town and her staff referred us to Team Harmony. It's always a panic when your pet is in pain. Dr. MJ listened and we went right down. My cat, Jazzy, was at ease in the calm office. She was treated gently and with thoughtful care. We headed home with our minds and her body feeling more peaceful despite her injury. I so appreciated the time and care for my dear Jazz. Thank you, Team Harmony!

We had our first visit at Team Harmony Veterinarian Clinic in Etters, PA…read more This was our first time meeting Dr. MJ in person and meeting our boys for the first time. I have to say first impressions are everything, and Dr. MJ met all of our expectations. She is very knowledgeable, confident, and incredibly caring. My littlest pug does not take to people hardly ever; he is very shy. He actually barked at her to get her attention for rubs; it was so sweet. We love our dogs very much; they are family, and Dr. MJ makes us feel they are in great hands with her and safe. I highly recommend this vet. Great prices to boot! Thank you, Dr. MJ.