Sean Mahoney came to my remote cabin in the central Cascade Mountains of Washington state to repair…read moremy satellite dish. He was fast, professional and exceedingly polite. We are off the grid up here and Mother Nature is really tough on dishes in our neck of the woods. Sean knew exactly what I needed and fixed it fast.

From the owner: We are retailers for Dish TV for both home and for your business along with satellite internet by…read moreExede, Hughesnet and DishNet along with being a low voltage contractor and dabble in computer cleanup. We also offer site surveys for satellite installation and we even clean up the mess left by other installers!!

This company is run by complete fools, lousy service, bill jumped a bunch ($30) this month when Im…read morelocked into a 5 year plan. Customer service put you on hold forever. the internet sucks and is like dial up. If getting the run around for lousy service then you came to the right place. I would rather hand write letters and deliver them on horseback then use their services again. It would faster then the internet.

I cannot express the regret that I have experienced since I started internet service with Century…read moreLink. I have spent 6 hours now and more since my business moved and Century Link was not able to provide service at my new location. They have delayed and refused to cancel my internet service and have fraudulently charged me for the last two months after they finally agreed to cancel my account. I have been disconnected multiple times when being transferred to every "department" imaginable in their customer service department. As I write this I have been on the phone with them and currently as I am recording the call I have been on the line for 1 hour and 58 minutes. This is the 5th time I have had to call them. I am always very pleasant and courteous to the service people I speak with but I am not able to understand why the things they say they are doing when I am on the Line are mysteriously not done when I get yet another bill. I would really advise anyone to not set up automatic payments either since this is how they continue to take my money even though I have tried to cancel these automated payments but have not been able to since now technically my account is inactive. It is a TRAP. I would not recommend this company to my friends, Heck I wouldn't recommend this company to my enemies.

I cannot recommend EONI highly enough! My family and I, have been customer's for nearly 10 years,…read morethey are the best of the best in my opinion. Always great service, internet speeds are reliable and almost always up. When they are down, very rarely for us, it's because of a power outage or extreme weather. We're on their wireless, any harsh winter weather can affect the tower, high on the mountain we get the signal from. If you truly want great service, reliability, prices and people. Please look to EONI. The owner, a very nice person, got involved personally; to help us resolve a pesky problem a few years ago. Also, the staff is awesome. This has been our personal experience always, and simply cannot say enough good. Thank you EONI for always being, the best of the best! Jess & family North Powder, Oregon

If you are paying for internet at a residence and decide to discontinue your internet service…read morebecause you are moving, DO NOT inform them that you are moving. They will take advantage of you. When my partner and I moved from our residence in Joseph (where we had Eastern Oregon Net Inc. servicing), we called EONI to cancel our internet The EONI representative informed us that we were lucky, because we called on the last day of our billing period, and would not owe anything! We thought that was awesome, but we were also a little baffled that it was so easy to just cancel and that was that, nothing else had to be done, no more bills to be paid. 3 Months later (where did the 1 month, 2 month bill go?) we receive a bill saying that we owe 3 months of internet service to a house we were no longer living in. Wait a second, I thought we cancelled and thought we didn't owe anything? On top of that, after being miles away, they informed us that we must return our internet box. Yes, this seems like something that should have been done, but they didn't request it until we were miles away from the home were previously renting from. Plus, the box was already there when we moved in? If we don't return it we will be charged. What bothered me most about doing business with EONI is not the fact that they made mistakes in billing us and appropriately communicating with us the true steps in cancelling our internet. What is very upsetting is that when I tried to communicate my frustrations as a misinformed client, they handled it very unprofessionally. In my years of doing business as a manager and as a client, I have rarely experienced a negative interaction where a problem couldn't be fixed, and the customers needs did not come first. My entire phone interaction involved me being repeatedly passed from person to person until they handed me with the most intimidating person to talk to. This person was absolutely unconcerned in how I felt about my service and what they could do to try and resolve the problem, and admitted to making the mistake but would not make up for it. I can't help but feel that we were taken advantage of. And we suffered, because we listened to what they told us. I feel walked over because they don't seem to care about the situation we were put in. I strongly believe that EONI took an opportunity to scam a young couple that they knew would be moving far away and be stuck to keep paying for a service they were informed they wouldn't be. From other eastern Oregonians I have spoke with, I gather that this company does in fact scam you when they get the opportunity and they use intimidation to keep residents paying unnecessary fees. Their business ethics do not represent the EO communities (La Grande, Enterprise, Joseph), who look out for each other and treat every customer like family. Their wireless internet pricing rips off residents and is extremely unreasonable for young people who are still trying to get settled and must move once in awhile. http://home.eoni.com/accessWireless_pricing.cfm I know I am not the only client to feel this way and I hope that others will share their experiences as well.

3/19/26: A spectrum electrician was sent to my building approximately sometime mid morning today…read more Our address has multiple lines attached to one house because we are all split into different apartments. After having confirmed the security code of the account they were dealing with, they proceeded to cut every internet line to the house, and refused to apologize or take blame. Nobody but spectrum cut our lines, and it's very obvious the company is very disorganized. After being told it was not their fault in anyway, I was told to have a great day with no solution to the problem. Very disorganized company.

I'm a father of 5, I live with roommates and had bought internet that would accommodate 10 people…read morein one house. The internet was split among us because it was 180 a month. Little did i know that they had faster internet available for only 40 dollars a month and they neglected to tell me until i went in to cancel. They are crooks and cheats i will never do business with them again.