If you're looking for a storage unit I highly recommend guardian storage on haymaker Road. Cindy…read moreheard provides. outstanding customer service. and goes above and beyond to make sure all your needs are met. The facility is clean secure and professionally managed. if you need a storage unit, this is definitely the place to go.

First floor all smells like marijuana. Otherwise it's a storage unit and get the job done.read more

I've been storing magazines for my job at Guardian Storage for several years…read more When the new facility opened in Murrysville -- I moved my unit to the new space because John, the manager, is so overwhelming helpful, as is the rest of the staff. The new building is bright, clean, and organized, and I find myself looking for reasons to stop by -- just because the vibe is so great! I'll never store with another company, and this location is by far the best in the franchise.

Secure. Updated. Maintained…read more Not much else that you can ask for in a storage facility. They have a keypad entry, but you can use your app to open it as you pull up. I've never had an issue parking right at the door that I need and there are only a few spots right there. They always have ample carts available at each door for use. They do provide a garbage dumpster for tenants which is rare. The elevator and hallways are always clean and the front desk is helpful when needed. The price does continue to go up for the monthly rent, but it has never been enough to make me want to leave immediately.

Extremely professional establishment and employees. We have a relatives items in storage here…read more(despite us living 9 hours away), and the experience was top notch from the get go. We called a month in advance, got rates, told them we'd be arriving with movers at end of October and we emailed and called up until our move in day. The facilities are brand new, spotless and very easy to navigate. Cameras everywhere, very secure feeling. Dan and Brian were both very friendly and so helpful. We definitely recommend this facility - we are paying approximately $109 per month for 5 x 10 unit with insurance and taxes included. Our movers even commented on how nice this facility is and how clean and professional. A+

I have never had to do something like this but I am now because what happened to me should not…read morehappen to others: I truly appreciated this place until they screwed me over. I told them November 23rd I was vacating my storage unit and got confirmation back from the property manager they would NOT charge me for my storage unit if I vacated by December 1st. I did this, sent another email confirming I did, asked if they needed anything else from me, and took a dated picture showing it was empty. They charged my debit card on December 2nd anyway. Then when I told them about this, they never called to update me (even though they got an update from their accountant and confirmed this when I called A SECOND TIME), and then told me it would take 3-10 business days for the money to be seen on my account. I did everything right and still got charged for an empty storage unit before the holidays and before rent is due at my apartment. They then told me it's up to my bank when the money appears on my account even though they caused the problem in the first place. I've had to do extra work for their mistake when it wouldn't have happened if the job was just done correctly. This is absolutely ridiculous, disheartening, unprofessional, and extremely frustrating. I wanted to recommend this place to my friends and coworkers and previously praised this place up and down. It's so unfortunate that lack of professionalism and responsibility from this company has now turned away many future customers. I will not be back and will tell anyone who needs a storage unit to not use this one.

I have never used a storage facility before but Guardian is tops. Isaiah at Guardian was very…read morehelpful and knowledgeable about his units and their availability and pricing. I rented a 10x15 drive-up which is easily accessible, clean, and well lit. I really like that it is a gated facility that requires a security code for entrance. I would highly recommend Guardian of Pleasant Hills to anyone!

Excellent customer service. Ray and David were wonderful. The truck that was meeting me was over an…read morehour late. They saw that I had been waiting and came out to my car to offer me water and helped load the boxes out. Once the truck arrived, my boxes were loaded up in less than 15 minutes and I was on my way. Highly recommend the Shadyside location. I have always been treated well here but this was above and beyond.

My experience with GuardIan Storage was very good. The facility is clean and the storage units are…read moreeasily accessible; both entering and exiting. The Manager Mike has always been kind and helpful. I have always appreciated his professionalism & patience. And if I am in need of renting another storage unit in the future, I would not hesitate going back to Guardian Storage.

Clean, easily accessible storage units. Management very knowledgeable and friendly. A few…read more"necessary" costs that were not very transparent but, convenient, easy in/out. Definitely recommend.

I needed a temporary storage solution to bridge the gap between apartment rentals for my daughter…read more Javon provided great service over the phone- we live 5 hours away from Pittsburgh. When we arrived at the location, he took us on a tour showing us where our unit was located. Highly recommend this location for your storage needs. Outstanding service. Great property!

I had a wonderful experience at Guardian Storage. This was my first time renting a storage unit and…read moreit was the easiest process! We spoke with John and he even backed in our U-Haul for us. So helpful! I'm so happy I picked this location. It's clean and safe.

I rented here in 2021 and they have raised their prices yearly by a lot. They are a local company…read moreso I guess they feel that they can cheat local customers. In this day and age when small business owners beg for shoppers and I truly try to shop local, it's no wonder we are going to national or bigger chains. THEY ARE GREEDY and TAKING ADVANTAGE OF THEIR CUSTOMERS. Absolutely ridiculous. I tried last year to resolve this with them, come to some mutually beneficial result and they refused, were rude and wham raised prices again. STAY AWAY

I needed short term storage for a couple months while I was between houses. Greg and team were…read moreincredibly helpful, responsive, and easy to deal with. The units are clean, well maintained, and secure. I definitely recommend this location.

Everyone with whom I spoke at City Center were friendly and helpful, especially Julie. I was…read moreimpressed that she called me back when she said she would, instead of asking me to call back because she was with a customer. I was able to move my stuff in much later in the day, despite their normal closing time of 2 PM on Sun., which was really helpful. I was left a detailed, clear note with instructions and the location things like the restroom/carts/elevator, as well as a lock and a lease to sign and leave under the door. This was my first storage experience, and it was quite positive, despite having my U-Haul reservation from City Center changed to another location.

Nick, You are amazing, both with the storage facility and…read moreUHaul rental. I had a brand new truck, easy to pick up. Storage was effortless also. Thank you so much for all your help!!! We will definetly recommend city self storage to all our friends. :)