I previously rate this company high. However I just found out how poorly the handled my furniture…read more Upon sitting on one of the beds it BROKE!!! Also, I have 3 useless bookshelves. The pins needed to hold up the shelves are missing. Isaiah told me they were in my old home office tape together in a ball. I went back there and found nothing anywhere I looked. Afraid to sleep on either bed that they reassembled. I removed the photos and changed the rating because Jerome from Moving ahead did an excellent job of correcting all our issues. I view the measure of a company not only on the original work but how they handle any issues that occur from the move. Moving Ahead Services did an excellent job correctly every issue we had. I recommend this business.

Very efficient and professional. On time and moved quickly…read more I really can't believe how good they handled the job.

This manager, Jeffrey C. Is the most outstanding employee I've EVER come across. He's…read morecompassionate, understanding, sympathetic, and I can go on and on to help his customers. He goes ABOVE and BEYOND his job title!!!! In my opinion, this man DESERVES A RAISE AND A PROMOTION!!!! At the moment, I'm the middle person between my son's storage space unit and this particular storage company due to my son being out of state with no way to contact him regularly. They've been soooooo VERY kind, helpful, and truly an honorable company. I cannot thank Jeffrey and this Storage Space enough for their patronage.

Beware... We contracted for an outside space at an…read moreintroductory rate that saved us 50% for the first 3 months (~$41). This was great. However, we were only at our standard rate (~$91) for the next 3 months when it jumped another 50% (~$134)!!! The pricing on the website isn't even as high as we are now being charged! I was told that there is nothing they can do and that the space will be evaluated every 6-9 months. It sounded like a 50% increase is common practice! If you plan to store short term, you should be fine. Otherwise, beware! Further... the secondary security gate was broken for 2 months leaving the facility wide open!

I utilized the Carnegie ez storage on several occasions and I am very satisfied with the services I…read morealways receive at this location. I felt that my belongings were in very safe and clean storage that I will definitely be using again if I need valuables stored! Thanks guys!

I am so happy that I found this storage facility after looking at many others around my area. This…read moreplace has a down to earth, family run feeling to it. And is by far the best value. The 2 people that run this facility are absolutely amazing. Sanda is such a peach. Very easy to work with and talk to. One of the things that really stuck out for me was when I was in her office, there was another customer that came to the gate and she was punching in her code wrong. Sanda was able to see who it was, called that customer by name through the intercom, and advised she should enter it again. Knowing each customer like that adds such a personal touch. It really warms my heart. During one of my trips I noticed Alex in the front watering the garden. He stopped and waved to me, it felt like home. I will continue to recommend this storage facility to my friends, family and fellow yelpers :D

Best storage in the 'Burg! Amazing rates! Usually you only get what you pay for, but here you get…read moremuch more than expected. Well maintained and clean facility. The owners are a pleasure to do business with. I would absolutely recommend this place to anyone in need of storage in Pittsburgh.

From the owner: Pittsburgh Self-Storage provides professional, secure, and affordable storage services to the…read morePittsburgh, PA area, just minutes from Southside or the Waterfront. Pittsburgh, PA Storage Services. Pittsburgh Self - Storage's services include: Household RV Boat Car Storage. Ask about free truck rental!

I've used this location several times throughout the years but will never come back. The…read moreincompetence from the staff and inconvenience to me today is astronomical. I spoke with the staff at this location at 2 pm Saturday, 5 hours before they close. They scheduled my pickup for today, Sunday at 7am. Instead of having my truck at the front, I get here and the idiots give me keys to a truck all the way in the back, completely trapped and blocked by 13 trucks and no way out. have been here for almost two hours waiting for these jerks to "open". On top of that I have a funeral to go to and now my whole day is ruined.

I scheduled an appointment the third week of March for a trailer hitch purchase and install for the…read morebeginning of April. I got there and the worker said "they tried calling you, but couldn't get through to leave a message because it asked for a signature ID, but your part is on back order." I told him nobody called me because my phone never even rang. Then I said they could have emailed or used the texting service I signed up for and he stated they do not have access to that. He told me my best option is to go to Craigslist and buy a used one and bring it in and they will install (which another UHaul store said is against their policy and they are not to install 3rd party hitches). I told him give me a refund and I'll go elsewhere for the hitch. I found a hitch at another store down the road, called back for an install appointment and they doubled the labor because it wasn't their part, even though he suggested it. The customer call center told me I'm not going to get another price if that's what I'm trying to do. Horrible all around.

Randy helped me load my IKEA order into my car from the IKEA pickup point. easy, quick, and…read morefriendly service!

Although this review is based on my end-of-2022 move, recent reviews show this company is still…read morejust as incompetent. I had a Crate & Barrel storage bed that required disassembly and reassembly. The movers refused at first, saying, "we're movers, not handymen." After about an hour of delaying, they attempted to disassemble it and broke the bed. I've moved cross-state twice with this same bed and never had issues before. At the destination they couldn't put the bed back together, so I filed a claim (see attached photos). It took 22 emails and 12 months to get a $500 refund, which the company called a "goodwill" payment. They ignored key facts in my original claim, including the market value of the broken bed ($2,000) and that they had failed to use the local shuttle service they had promised (a $1,170 value). The refund check arrived late and included a barely legible note requiring me to deposit it within seven days to release them from any future claims. When I asked for clarification, the representative replied rudely that it was "legible to read and understand" and insisted I deposit within seven days. In my experience, this company's staff and movers were unprofessional and unethical. Photos and documentation are attached.