Our family would like to express our heartfelt gratitude to Funeral Director Jacob Howarth for his…read moreexceptional care, guidance and compassion during one of the most difficult times in our lives. From the very beginning, Jacob walked us through every step with patience and understanding. When we felt overwhelmed, he took the reins and handled every detail with professionalism and genuine concern. His calm presence and thoughtful guidance he provided was comforting at a time we needed it most. Jacob created beautiful service cards that perfectly honored our loved one. He coordinated the local service seamlessly and went above and beyond by arranging military honors for the service back home. Including the playing of Taps and the presentation of the flag, ensuring a fitting tribute to a life well lived. What made the greatest impression was not only his professionalism but his sincere compassion. Jacob cared about every detail and treated our family with kindness, patience and understanding, providing comfort and reassurance throughout the entire process. We are sincerely grateful for his dedication and heartfelt support. Because of Jacob's efforts, our loved one received a beautiful and meaningful farewell that we will never forget. The family of George K. Dersch

My old friend passed away on 10/12/25. I found out her visiting ceremony is today 10/14/25. I had…read moreto find out from her son. The page- Theus website this morning shows Services pending. Very bad management somewhere. I would have missed the visiting if I was checking the web page to know when to go. Very disappointed in this service. I wonder how many will miss out on service. I even called them yesterday and told them her services were no on the web site. no change yet star rating 1

Hillcrest ripped me off…read more They did a good job burying my dad in Sept 2018. In February, we spent thousands on a headstone we were told would arrive in "3-5 months max." We are Jewish and it's our custom to have a headstone "unveiling" about a year after the funeral. Leaving extra wiggle room, family planned to fly in for the unveiling ceremony in October as their rep advised us that would be "more than enough time." In mid June --FOUR MONTHS LATER -- we got a nervous phone call from a woman named Brenda who cheerily explained that the rep who took our money and sold us the headstone had left the company at some point and there was some "confusion" and our order had gotten lost in the shuffle and never ordered (even though they charged our credit card). She explained she was eager to put our order in now but that I'd need to approve a proof. We approved it and discussed w/ her that she would contact the granite/stone manufacturer to ask them to rush it and would get back to us. At this point, we'd been very patient and polite. After all, mistakes do happen and we could still make it by the October unveiling. On June 28, Brenda from Hillcrest wrote back these exact words: "Let me ask my granite manufacturer if they can make this and deliver within the next two months" When I heard nothing, I followed up on July 3. When I still had heard nothing, I followed up on July 8. Nothing. On July 16, she simply told me "I don't usually get any updates from the granite manufacturer until they are ready to ship. But I will try to keep you up to date if I get notice from them. " On August 8, I requested an update.. Then-- almost another full month after her July 16 email-- on August 12, Brenda contacted me to say this: "I spoke to the manufacturer who is making your marker. They pulled the order and informed me the blue pearl stone you ordered is an imported stone. They also let me know that it can be up to 150 days to complete a marker using imported stone, this is to allow time to ship the stone into the country. The 3 month time frame I based my estimate on would be if the marker had been made using a domestic stone. " We had NEVER been told we ordered anything special or international. The rep in February never told us when he took our money--but he did say up to 5 months max (150 days).. In her June calls and emails, Brenda clearly wrote over and over about 2 months and 3 months-- I saved everything. On June 28, she was calling them for info and to request priority rush-- Clearly she didn't really call anyone who looked at the order because all throughout the entire next month, Brenda never mentioned this at all.... So we have a company who LOST our pricey order but charged us the money and told us about it 4 months after-the-fact. Then promised to do something to try to speed it up-- but took nearly two more months just to figure out they can't speed it up AND it'll take even longer because it's an "international stone."

I gave a bad review to the wrong company by mistake. They still called me, we incredibly nice and…read morehelpful. Unfortunately, it turned out to be a different company, but I sure wish we could have gone with them. Thank you again for being great.

Our mother passed away this past Memorial Day. Miss Lashana was very empathetic in our time of…read moregrief. She was willing to make the trips to our father's house to help make the process less painful. She even humored me when I mentioned that I wanted a funeral pyre like the end of First Knight. We couldn't have asked for a better more caring experience. Guess what Miss Lashana? 5 stars

Beyers Funeral home was wonderful and professional in making my father's arrangements. Bob was so…read morecompassionate, kind and really helped us with some difficult decisions . I highly recommend!

I am fascinated by old cemeteries. There is just something about walking amongst the headstones of…read morepeople who lived whole lives in another time that brings to me both a reverence for our time here and a complete understanding of how fleeting our time here truly is. Lone Oak Cemetery is over a hundred and fifty years old, started in 1867, and is named for the single oak tree that stood upon its property. It is a peaceful place and a place that I found solace as I quietly paid my respects to people who I never knew, but who walked this planet long before I did and lived their lives with both laughter and hard times. If you find yourself in this section of Lake County, I would recommend here.

Preplanned a service for my dad. They took care of everything, very satisfied. Highly recommend!!read more

I can not say enough nice things about the staff of Steverson Hamlin Hilbish Funeral Homes. After…read morelosing my mother recently to chemotherapy overdose, although the doctor won't admit it nor even cares the process of planning the funeral was easy and stress free. Matt Pierson is a godsend and provided a wonderful service at the Church in Astatula. I would not hesitate in an instant to recommend this funeral home. Matt and John were compassionate and understanding in our time of need. The services weren't as expensive as I thought they would be. For those of you on the fence about pre planning get off the fence!!! Go in and visit them and make arrangements. It will take an incredible burden off the family in doing what you wish for your final arrangements. I always thought it was taboo and something a bit odd since I used to sell pre arranged funeral planning. Now after having to deal with the costs and the sudden death of my mother I can see the reasoning behind planning ahead. Matt and the team at Steverson Hamlin and Hilbish were top notch......

This has been a difficult time with the passing of my family member. Richard Cuddy and his team was…read moreso professional yet understanding with the arrangements. I was very nervous to start the process and Richard just helped me through it. A friend of mine went with me who had a bad experience during a loss at a local funeral home and was so impressed with everything Baldwin Brothers helped me with she was very impressed with Mr. Cuddy and how easy he made this experience which could have rough. Thank you Baldwin Brothers and Richard Cuddy for helping me with the loss of my loved one. I would hope that anyone who had to go what I just went through goes to Baldwin Brothers for assistance.

This company has gone downhill since Robert retired. His son, Evans, is a simp. Such a shame. It…read morewas a great company before they sold out to the private equity firm, Foundation Partners Group. They keep raising prices, pushing smaller, family businesses out.

Lakeside Memorial Gardens has been my family's burial grounds for generations. They have always…read morebeen easy to work with, and I have found their staff to be so kind, cooperative and always willing to go the extra mile in everything they do. The wonderful staff is always there to comfort our family i our time of grief. I recommend them highly.

David Sawyer is such a kind person, took care of all my needs, gorgeous grounds, beautiful place…read more So happy to have all my arrangements taken care of in the future.