I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

Excellent serviced extremely knowledgeable. They couldn't find the serial number on my…read morerefrigerator, but the gentleman was very experienced and fixed it anyway.

My upright freezer stopped working. At 2:00 pm I called Mr. Jones and he came right over. He…read morediagnosed the problem within 5 minutes as a clogged drain. He fixed the issue and told me to put a water bottle in it overnight. If it is solid ice by morning, the issue is fixed. Next morning, success! He also gave me tips to keeping a freezer running well when in a garage environment with these excessive temperatures. I highly recommend his services.

The best repair team in Florida!!! We have had them several times over the past few years and can't…read moresay enough great things about them!!! Polite and very knowledgeable and professional. Don't hesitate to contact them for help. They are very reliable people and great people to work with in our time of need!!!

Be careful with this company. We called them because the refrigerator was making a very loud noise…read more The technician came and said the fan and the thermostat sensor needed to be replaced. They charged $407 that same day, demanding full payment or they wouldn't proceed with the work. We made the payment, and the following week the technician returned and performed the repairs. After the technician left, the refrigerator started making the same noise again. We called, and the technician came back a few days later after we reported that the noise continued. From the very first visit, we explained the urgency of fixing the refrigerator: my father is bedridden and seriously ill, and my mother is also elderly. They are home 24 hours a day, and the constant noise is very distressing for them. When the technician returned, he had a negative attitude and insisted it was impossible for the refrigerator to still be making noise because he had already replaced the fan and the thermostat sensor. He simply refused to replace the parts again. We have called multiple times--both my father's caregivers and I, his daughter. At first, they said they would come to check it, but they never showed up. It has now been over a month, and what Mr. Alex tells us is that the manager says they will not return to my parents' home to inspect the issue because they already did the work and installed a new fan and thermostat, and they are refusing to honor any warranty. Because my father is bedridden, the day the technician came to perform the repair, only my father and one of the caregivers were present. I could not be there because I was at work. Now my father, a sick veteran, has lost $407, and this company refuses to repair what they were paid to fix.

Quick service! Good availability and arrived on time. Very professional. I would use them again.read more

This is a good business. He came out to do an estimate and returned on the holiday. I'm an older…read morewoman and it's difficult to find a business that does not pad the bill He was prompt and answered my questions. He said if anything went wrong to give him a call.

Requested a repair got a confirmation text for 330-430 it's 5 now. No call no show. Tried calling…read morejust get phone is busy

I made an arrangement for repair online, received two confirmations and no show. I reached out…read moretwice to find out where the service provider was, no response.

Contacted thru yelp and their response was quick. Technician came out and repaired my refrigerator…read morewithin a couple of hours. What a great guy, very personable, friendly and knowledgeable. He was VERY reasonably priced and I would definitely recommend him to anyone that needs an appliance repaired. I will definitely call him again if needed! Thank you Victor!

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Very very happy with Restor and Wilfredo. I prefer personal service to a random employee coming…read moreout to the house from a larger business. Wilfredo gave me personal care to ensure the appliance repair was working properly. I encountered a similar repair in the past on a different appliance with DeSantis who left me with a completely broken appliance despite spending lots of $. Therefore, I cannot speak highly enough of Wilfredo for any and all appliance needs in The Villages, or the surrounding area, but especially The Villages. Please support your local small businesses.

Responded within hours, not days. Diagnosed accurately and repaired on the spot. Pleasant to deal…read morewith. No repair is cheap these days...much cheaper than replacing the appliance.