They did a good job I wish I would've told them I don't dry…read moremy shirts but that's not their fault. Good job Highly recommended

Laundry Out responded to my request for service by saying they could not accommodate my request…read morewithin the desired time frame. I selected the "flexible" option from the project survey on Yelp. I responded and said my timing was flexible but never heard back. On the plus side, I'm now a client of a competitor on the East Side ( Snoqualmie Suds ). They are responsive, professional and provide great service. I found them from the same Yelp project request.

Edit: Manager gave me a refund for quoting the dress at 30 dollars. Will change my rating when i…read moreget the refund. Before bringing the dress in, we called the store and were told the alteration would cost around $25-$30. When we arrived in person, we were initially quoted $50, but once we clarified that we did not want the dress cleaned, the price was again adjusted down to $25-$30. Based on that, we expected the final charge to reflect that estimate. However, when we came to pick up the dress, we were charged $50 without explanation. When I raised the issue, I was told that estimates can sometimes be wrong, with little apology or accountability. After I paid and left, an employee came outside and told me there had been a mistake -- that the higher charge was because the dress had been cleaned -- and that the correct amount should have been closer to $30. She said a manager would follow up. Later, the manager contacted my wife and contradicted that explanation, saying the dress had not been cleaned and that they only called because I was upset. My wife clarified that we weren't upset about the price itself, but about the constant inconsistencies. This location has given us conflicting information throughout -- from pricing to the services actually performed. It was a frustrating experience overall, and we won't be returning.

Horrible service - My office has tried to use the pickup service at first it seemed great using the…read moreapp and receiving the text messages to request for pickup but they have delivered someone else's shirts more than once. Even though you respond to the text message if you have a pickup, they don't always pickup. You call the store to try and get it resolved, and they don't care. I'm surprised they have any 5-star reviews if this is the kind of service they provide.

I brought my dress to Ariel's after researching dry cleaners all throughout Seattle--I was a bit…read morenervous since my tailor had warned me that the dress may be difficult to clean since it's silk and extremely delicate. Ariel said he would try his best and not to get my hopes up. However when I picked it up, there were almost no traces of stains or dirt and there were no scuffs from the cleaning! I am very impressed with Ariel's work, it must have took a lot of effort to get it looking this clean again. I will definitely come back for general dry cleaning services in the future.

My husband had his winter coat dry cleaned at Ariel's. He said they "dry cleaning stuff" well. He…read moredropped his coat off without much hassle and it was ready to pick up when expected. The price was reasonable and the coat came back clean.

They have terrible service here. I've been here several times to get my husband's shirts dry…read morecleaned and and my pants hemmed, and I have always run in to problems with them which always leads into a quarrel of some sort. You'd think dropping off clothes to get dry cleaned or altered would be the least of your worries. Don't waste your time or money coming here!!! Btw, if you want more reviews on the alterations work this place does, look up "Fatima's Alterations and Tuxedo Rentals," which is what the lady who does alterations here calls her business.

Great service & great people that work there, I will definitely go back. I had a large pink plush…read moreblanket that needed some stains to get out, and they got it all out, I was very impressed!

This place is great! Very efficient and well ran dry cleaners…read more Their pricing is affordable, and definitely is cheaper than the places we used to go to in Seattle and Bellevue. The staff was very friendly. Even when we dropped off our california king down comforter minutes before they closed, they got it in and reasonable turnaround for pickup. Their suit pricing is very reasonable and great. This is our go to dry cleaner now. Not sure why others are claiming it is expensive, given the state of inflation and the economy, this place is great. Their service turnaround time was only like 2-3 days. Will be going back here again and again. Everything came back clean.

Corry's has been doing our dry cleaning for about ~20 years now. Amazing/caring service, always…read moretimely completion, and great value (compared to a lot of greater Seattle cleaners) esp. for Mercer Island. Love this family run business!

They got out an impossible stain and pressed my shorts perfectly! Very friendly staff as well.read more

So many things wrong - not even sure where to start. 1)…read moreItems missing from my order (despite having a ticket from them with the amount of items I dropped off and I texted myself everything I dropped off.) 2) Another customer texted me to tell me she had my clothes. 3) I received another customer's cashmere sweater. 4) sweaters come back so big I just put them in the donation bin. 5) The main girl there is BEYOND RUDE and offers such poor poor CUSTOMER SERVICE. I was spending about $500.00 a month there but I just can't take it anymore. If you want to see your clothing again DO NOT USE BAKKERS DRY CLEANING

They shortened a dress for me and we encountered a problem. The owner insisted on fixing it and…read moreovernight made it look even better than when I bought it! Excellent service and very friendly. The only dry cleaner/tailor I use now. Lots of integrity.

Tore my suit pants in the crotch area as I was trying it on for an event we were going to attend…read morethat evening. Called multiple locations to get it fixed. Prices were all over the board. But this place charged me ~10 dollars and fixed it within the hour. Couldn't have been more happier. The other place I was gonna try would have charged me between 50-100 dollars which seemed ridiculous. The folks who run this place are very nice and customer oriented. I would definitely go back. 5.

Complete DISASTER! Poor quality! Rude! Insulting!…read more In 3 months I tied this business in hopes they improve after first and second tries, 30% of items were cleaned poorly and I kept requesting to clean them again. Another 15% (white clothes items) were coming back with yellow stains on spots where I didn't have stains before. So much time got wasted on driving returning poorly cleaned things! The deal breaker, however, was the leather cleaning event. I brought a top notch designer leather jacket and leather pants for cleaning. They took those to pass to another cleaner. When I came back for pick up, luckily, I decided to check how well those were cleaned. The jacket looked as dirty as it was originally and my leather pants were ripped off on a butt and had two dark liquid drops. I practically cried! Instead of an apology, the store manager told me that it is how I brought those pants to them. When I started telling him how dare he was to tell such things to me, making me pay for the service while hiding the damage to the pants, he finally said that they will figure out something. They said that they have an insurance and if it doesn't work, they will give me store credit of at least $800 because pants were not new. The new pants cost is ~$2K if I want to buy the same brand. The whole story was drugging on for 2 months and I visited the store multiple times just to hear that they were still trying to resolve the issue. At some point I demanded to talk to the owner. They said that the owner told them NOT to give his contact information to me and that they are actually not responsible for anything. Since I have no receipt (why would I have it if I buy most of my clothes in Europe and I don't plan to return it back to the stores), they cannot file an insurance claim, besides, it is the other company damaged my pants, not them. They insisted that they are not liable for anything. When I asked the name of the company that damaged my pants, they refused to tell me the name either and said that they stopped business with them. At the end they told me NOT to come back because they could not help me. My next step was to file to the court. For that I need their UBI number which they also refused to provide. Sharing this information here in hopes that my story will save you from money loss and stress of dealing with unethical businesses.

On Monday morning of 7/18/22 I called Aloha to ask for an estimate on how much it would cost to…read morebring in two curtains to be hemmed and how soon they could get it done. The man on the phone said he wasn't sure about the price until I brought them in and that they could get them done by Wednesday afternoon. Perfect. Upon arriving to the store a bit later that day, the man working said he couldn't believe that the person on the phone told me they would be done by Wednesday because it usually takes them a week. He made a few calls and was able to assure that they would be done by Wednesday. I asked him approximately how much this would cost me and he looked at the curtains but could not give me any insight into how much it would cost. The curtains are blackout curtains from target. They are 50"W 95"L. I paid $74 for the both. I needed them hemmed 11". I should have known right then that when he didn't give me an estimate this could be problematic, however I trusted him and saw another reviewer on yelp mention they paid around $20 for curtains to be hemmed so I figured mine would cost approximately $20-40 since mine were lined and there were 2 of them. When I arrived to pick up the curtains I thanked the man for getting them done so quickly and he made a snide comment like "yeah we should have charged you extra for doing them so quickly" which I felt was a little rude as I was very gracious and thankful and was planning on giving a great tip. (Plus the guy on the phone said this was do-able) When he said they were $105 I was shocked. I could have NEVER imagined this price. I asked him "$105? Are you serious? How could it be so much??" He briefly explained that alterations are expensive these days. I called 4 different alterations spots in the Eastside area and they all gave me a quote of a minimum of $20 and maximum of $50 for the curtains. While I am relieved to have my curtains done in time, this was so unexpected for me and I would have really appreciated it if they could have given me some insight into how much this would cost beforehand. I paid way more for the alterations than the actual curtains. I will be taking my business elsewhere next time as I feel he took advantage of my naivety