During Covid this was the only clinic taking new patients. The technician and vet looked after my…read moretwo cats with care and authority. I don't go to this vet any longer because the distance from our home to the clinic is too far with two screaming cats in the car. I would recommend them.

c'est ma clinique depuis tres longtemps. le service est fantastique d'un bout a l'autre . ils ne…read morem'ont jamais decue . tres gentils , ouverts et professionels . La Dre. Lussier est tres gentille et au point . je ne changerais jamais de clinique . merci a toute l'équipe pour vos bons soins

Amazing Vet! Dr. Cochrane extremely experienced, friendly and kind. He offers extremely flexible…read morehours, I've gone in at 9 or 10 PM for appointments and will accommodate schedules. He does multi animal pricing that's extremely competitive, flexible pricing based on situations.

Always have great service with this vet. They are very passionate about what they do and very…read moreknowledgeable. We have brought our hamster, bunnies and cats over the last 10 years.

Awful experience. I went to this hospital for my cat who had extreme symptoms (lethargy, partial…read moreparalysis, sick from both ends and could not close his mouth), which came on all of a sudden with no warning. Following the technician's review, she said to the doctor it was just "nausea". She had no empathy for my cat. He vomited while we were there and had diarrhea and did not even offer to clean up and instead made a joke of it. The doctor ran many tests and had to sedate my cat first (keep in mind my cat could hardly move), blood tests, X-rays, etc ($1,600) just to say that either it was 1) poisoning, but did not treat him for poisoning or suggest calling poison control or 2) something else he is not sure and gave him meds for liver and nausea. My cat passed 4 hours later. I went to this hospital out of desperation as the others were full, and I wish I had not. I brought my other cat to our usual vet a week later for a check up and to discuss my passed cat's symptoms, and the vet there (Westboro Animal Hospital - which is amazing) said that based on the symptoms it sounds like it was a heart blood clot and should have been euthanized. If anyone needs an emergency vet, Capital City is highly recommended and OAESH on Lola street seemed nice (where I brought the body for cremation). The lack of empathy and care at 10th line animal hospital made a horrible situation so much worse. They are just in it for the money, avoid here if your pet has anything serious.

Horrible attitude towards caring for animals. I watch the reception being rude to an older lady and…read morethat was truly sad. Also, big money grad just to speak about common causes or repeated behaviours. Do not judge a book from the cover, while the place looks good, one of the doctors is fake and empty...zero empathy or professionalism. SAD!

Updated to add: our animal is missing a tooth. We just found out. This vet did an "oral exam" and…read moredidn't notice a missing front tooth. Wow!!!! You can tell the tooth has been missing for a long time. We just adopted the animal but it's heeled well. PSA: About Clarence-Rockland Veterinary Hospital The vet guessed at everything, you have to push for answers. His exams are a joke! He didn't listen to heart sounds, or lung sounds. He doesn't take a temperature. He didn't check ears or teeth (until I asked him to). He feels around a bit, maybe looks under the animal's tail. THATS IT!! That is the exam my animal got. He blames the owners when we questioned him. The clinic is overpriced and I felt like they milked us for money on useless tests that provided inconclusive results. We are going somewhere else, the vet is useless. As soon as you question something he flaunts his "medical" degree in your face and says his colleagues all do the same. Which I know to be complete BS because our previous vet was great (before the move). The receptionist is just as dismissive. She brushed away our concerns and told us to come back "when the Doctor is in." When the Doctor was literally sitting in the back because my partner had just brought in our animal 30 mins ago. They charge us for an exam with every booster. However, as described above the vet didn't perform a proper exam. You literally have to point things out to him. College of Vets of Ontario are being notified.

Been going to them for close to 20 years with various furry kids. staff is amazing. They are…read moreprofessional, knowledgeable and make you feel comfortable. This is so important when it comes to end of life situations that are so difficult. They will not/not push expensive procedures just to make money if it goes against quality of and extension of life. I highly recommend them.

I have been a client of Cumberland Veterinary Clinic for around 20 years, but as of today, I've…read moredecided to take my business elsewhere. Reason: I requested a prescription for my Yorkies heartworm medication so I could fill it across the border at considerable savings. I purchased one box at the visit - a 3 mth supply for my two dogs for $175. My visit total was around $800 and I could not afford a second box at their price. I was told they could not write me an Rx because it was illegal. I was confused because the clinic had previously provided me with an Rx for a "human" drug my Yorkie needed with no issue (Vet wanted $40 to dispense 3 pills and I found that much to high). I asked 2 more times before I left the clinic for the Rx. Nope. "It's illegal". Next day, I called the College of Veterinarians of Ontario and guess what...It's not illegal and an Rx must be given if requested according to Regulation 1093, Part 3, Section 26. I called Cumberland Vet back, informed them of this regulation and once again requested the Rx. They informed me that there was no manager in on the Friday and they would get back to me. They did get back to me, today, (a few days later) and informed me they'd happily give me my requested Rx - BUT there would be a cost at $56 to write each Rx (around $112 for the two dogs). Reason: They only write Rx for drugs they don't carry. This is in conflict of their providing me the Rx for the "human" drugs which they also had on hand. I've always had good veterinary care for the animals I've brought to the clinic so this is not the issue. The problem lies in how they've handled a situation with a long standing client, and providing erroneous information contrary to their regulatory body. Sometimes, Cumberland Veterinary Clinic, a client wants to provide the best possible care to their furry loved ones, but cannot afford the high prices they face in seeking that care. This may be due to many of life's circumstances they may be facing. It is very unfortunate that you acted so disingenuously and chose a punitive approach. All it did was cause a break in trust and for me to seek vet services elsewhere.

Small vet clinic with two vets- Dr Singh and Dr Moein, and 3 competent helpful support staff. Open…read more6 days a week-caring, attentive, and they provide thorough animal medical care at affordable prices. I have several cats and over the years, they had various issues and all were dealt with efficiently and in a very caring and supportive manner. They actually care about the animals and and although they do have to make a living, their prices are lower than several vets we had seen in the past. In this day and age where the economy and political climate are so volatile, people often abandoned their ill pets because they cannot afford the prices of vets. Innes road animal hospital may be a small vet clinic but what they offer ( primary care for cats and dogs, various surgical procedures) but they are big on compassionate, evidence based care.. If they ever close, I will have to go out of the city where a few more caring and competent vets can be found at reasonable prices.

Dr Singh is very kind and knowledgeable veterinarian towards animals and owners alike. Along with…read morehis staff your experience will be friendly, positive and a sincere approach to your needs.

Once again I have had to head out to Russell to the vet - and, once again I'm impressed with the…read morefriendly, courteous, compassionate, professional service delivered by the team. Thank you to Dr Lackie for her care today and especially thank you to Emily for finding detail that I had forgotten about and which made a difference to the care Lexus needed.

This is the best and most caring veterinary clinic that we have had the pleasure of being clients…read more The vets are outstanding. They actually do care about your loved ones, and provide ongoing care and advice. The staff are friendly and treat our little ones with respect (we have an old cat) and warmth. The cost for treatment is relatively affordable. Hats off to Village Veterinary Clinic in Russell!!! Cathie C. and Robert M.

Highly recommend, staff was 100% Amazing. My Girl tangled with a porcupine had her in surgery…read moreimmediately. So caring.

Dr. Harper is a fantastic vet. Compassionate , caring and extremely knowledgeable…read more He was our "go-to" vet when he was in Canton, and again when he was in Raybrook. We didn't mind the drive from Massena because we knew our pets were going to get the best care possible! Take you furry kids to Silver Birch Urgent Care!!!​