Sell you a trailer stating that 10 g still is the best in the industry... no 7g is actually what…read moreyour competitors with a quality build sell... This thing feels so wobbly and cheap when you are walking in the back and loading stuff one wrong placed rock or wheel and your are out of luck. Not to include I was paying cash and told them I wanted something off the top, they gave me 50 or 100 for something or another stating they called their such and such.. and did blah blah blah.. Sitting there next customer walked in... same ol pony show gave him the same amount and he was financing. I will never purcahse another thing from Trailer Plus after my interactions. The team are liars, right to your face. They cold call people like bill collectors, you can drive any direction and the price changes with the wind Colorado to Texas to Utah the prices are all over the place and the ones in Utah/Idaho didnt want to make a deal, and 2/3 employees you talk to have an attitude problem. I think my next steps are to file a negative BBB complaint so that my concerns are formalized beyond Yelp, then take to google reviews and elsewhere. The dudes who sold me the trailer, despite lying to my face were at least lying politely.

This is one of those times when negative stars would be necessary…read more I purchased a trailer from this company just over a year ago. I called to inquire about the specs/price and thanked them for the information. Within 20 minutes, a salesman named Craig Salma called me and did everything short of badgering me to buy. I told him I'd decided I wasn't comfortable with purchasing from a location that was over an hour away to which he began to extol the virtues of his customer service capabilities. I relented and had the product picked up by a friend who lived near the Ogden store in question. $1800 cash payment later, I would begin the worst customer service experience I've had to date. Upon arrival and inspection I noticed the latch to close the ramp wasn't welded on 2 of its four points. I contacted Craig immediately (within 2 hours) of pickup including the 1 hour drive time) and didn't hear back until the following day. As it was the middle of the work week I was unable to get the trailer back to them for repair and he was unwilling to have it picked up. Asking about a refund, he denied any option to do so. After several days of emails and phone calls where the words "Company Policy" and "beyond our control" was repeated, I ultimately convinced them to allow me to take it to a location 30 mins from my work ( requiring me to after take time off). The repair was done satisfactorily by the alternate location but at much expense to me in terms of time and money. In short: 1. The service is bad 2. Lip service is abundant 3. Product is not QA'd as it should 4. Warranty is on your dime and your time, 100%. If this is truly company policy, and not this salesman's shortfalls as a professional then the company should shut down. This is truly an instance that once they have your money, they make you squirm to get any level of service on a 2 hour old product. Craig continued to pat himself on the back for his efforts in the resolution via email but it was I who made all of the efforts in time, money and overall expense that made the product whole. Insult to injury? After 1.5 years, this trailer has another broken weld on a crossmember that bears no direct load from what's being hauled. Bad QA and a salty, salty lesson learned the hard way regarding Trailers Plus service, product and integrity. Seriously, avoid.

Hidden costs kept pulling up. My roof needed replacing on my trade in. I need the new rv asap. The…read moreestimate for the new roof was 13,000. I paid it so I could get the trailer right away. They waited to see what the insurance would pay which was 5900 and never refunded my money and it's telling me they won't so I paid $13,000 for a roof that they only paid 6000 to fix.. nobody ever would return my calls. This went on for months. I will never do business with this company again.

As always Josh and Kevin took great care of me and helped me get a new jack for my trailer I will…read morealways come back here because of the good treatment.

Looked for way too long for a good trailer for the base of our micro home camping trailer. Was…read moreglad I did because I ended up working with Bryan at the Ogden Big Tex. It's a company store so the deals are good and the information precise. Bryan is the GM as was exceptionally customer service oriented. He was really so masterful in helping me find what I needed, get a great deal, have a custom hitch located and put on my Subaru (by his very conscientious shop guy who took extra care to route my wires so it wouldn't be a hassle for me), and taught me how to properly connect and manage my new trailer. I was, and am, extremely pleased and grateful to them. Very good experience. Very. Thank you Bryan and team.

Fantastic people to work with. High quality trailers and workmanship. Highly recommend finding a…read moredealer to work through and grab one. I personally have a 11' that I use for my Wild Cat trail, a 14' for my Teryx 4 or KRX 4 and a 24' that can handle a couple Teryx 4 machines I use a truck bed tire wedge from Moose when I want to haul my dirt bikes with a SXS machine. Works great Moose part # 3911-0054 They are around $25.00 each and are easily removable. Voyager / Echo trailers are fantastic for every toy around.

Purchased a trailer called the echo elite, the trailer is wonderful. There 18 tie down locations I…read morebelieve. I use a 14' to haul my rhino and my banshee. Well built nice trailer you can see them on youtube. Voyager seems to be there manufacturer or direct dealer I'm not sure. But they delivered the trailer to me in great shape and in a timely manner. The reason for 4 stars is there were some discrepancies with delivery, paperwork, and accessories but they made right on all of those things and Shalamar even sent a personal letter to apologize and thank me. So overall I would purchase from Voyager again and I do recommend their business to my friends looking for a pretty awesome off road trailer.

Class act here. Flew in to pick up my new RV. John walked me through the rig, Joe walked me through…read morethe finance & Justin was awesome. Ask Joe about his fast pitch softball pitcher days. Thanks fellas.

We bought a Milestone 2026 39TB from the RV show in Sandy, Utah. It was such a great and positive…read moreexperience for us!! Jason was the absolute best in selling us. He has taken good care of making sure that the various departments have taken care of us by doing the job and following through on everything we asked for. We loved Megan and all of her help with our installation of the dishwasher, washer/dryer and cameras. She was so kind and very helpful!! They were all so good and so helpful to us!! Thank you to everyone there at Blue Compass!! We'd buy there again!!

Details matter, especially when it comes to high powered battery fuse wires. I needed to install a…read moreClass T A3T 150 AMP 120 Volt fuse in my RV camping trailer. Space was limited so I had to get a 1/0 AWG cable exactly 4.5" center to center with 5/16" lug holes, and the lug holes have to be offset by 90°. Austin (service manager) handled the request. In a few minutes he returned with a perfectly crafted wire. Perfect length center to center, geometry, etc. So many shops struggle with these kinds of wiring requests. I only had to describe it once and he hit it out of the park! I highly recommend this place, they are expert craftsmen.

Really helpful and knowledgeable! I wish every state had such an awesome rv parts storeread more

Fantasticly helpful parts dept. Seem to have what I need when I need it at a reasonable priceread more

I had the immense pleasure of purchasing a trailer from Darren Bideaux's. The salesman, Stuart,…read morewas a humble, kind, and incredibly helpful individual who really saw my needs and wasn't trying to take advantage of me. It was so refreshing to speak with someone who didn't have any agenda. When we needed extra help installing our Anderson hitch, he didn't hesitate to call over a tech to help us. He and the tech stayed with us for well over an hour as I drilled the holes and installed the hitch. They are an amazing crew and are honest. Ask for Stuart! He will treat you like family!!

I had a small part fall off my shell. When I called the Midvale location where I purchased the…read moreshell I go zero positive response. One sale rep even told me I would have to wait for my assigned rep who did nothing for two weeks. This was for a $15 part. Nate at the Ogden location was able to help get the part and sent it out the next day. Thanks Nate, I know which Sam T Evans I will be using and recommending in the future.

I recently bought the Leer 100XR topper from Sam T Evan's in Ogden Utah. 1st rain storm 2 weeks ago…read moreI saw water dripping in both front right and left corners from the carpet. I was really disappointing after paying out $3,500. I took it down to the dealer and they scheduled me for a leak test. On the day of the leak test I stood by and watched the young men. Their conclusion was that water is getting in at both rear right and left sides of the topper door latch areas and creeping down along the carpeted edges to the front corners. And in the kids words, "I will have to cut out all this carpet back here on the corners and it'll probably look like shit." I did not accept that answer or the 2 young men's finding. I directed them to put there hose on the front drivers side top corner area and side window of the topper to see if the intensity of the water drip would increase. It did increase so they lifted up the topper and packed a small amount of putty in the corners and set it back down and called it fixed. I was not at all impressed with their findings and or repair. I agreed to leave it at that. Wasn't worth my time to push for more leak testing and accept the comment, "Well that should do it and if not just bring it back," as I could see the lack of experience. Today (04/27/2024) we are experiencing more rain storms here in Utah and the topper continues to leak as indicated earlier. I do not believe these kids working at the Leer dealership are capable or experienced enough find leaks and or make repairs (Being brand new it should leak at all !!) With todays rain I went out with a flash light and paper towels and found that the water is leaking in through the lower perimeter and sides of the front window. My paper towel would also become damp when tamping it around the side windows. I am very disappointed with my purchase and am experiencing buyers remorse. I would expect to have talented and experienced personnel to make the repairs or have some kind of monetary compensation so I can make the repairs myself or seek out someone who can. The YouTube videos I have found on the quality of Leer toppers says it all. Found several videos with hundreds of negative comments with the quality of Leer toppers. If I knew then what I know now about the quality of Leer toppers......All I can do now is to share my experience. Leer toppers look nice but they are garbage.