Because of the reviews I read I was hesitant to use CRI.. Jonni assured me people never leave good…read moreones..mostly just the bad ones get posted from people that usually arent telling the whole story. I was relocating to the area in a few weeks and time was running out. So instead of listening to him 100%, I went ahead with w other companies,, I spent a bunch of money on app fees just to be told there were a few other apps before me. I never get a place and lost $$ from the non refunded fees!! Jonni stayed in contact with me during all of that. After 10 days of checking the listings, he helped me find a great place! Did I mention No app fee until lease is signed!?!! Jonni is honest & really takes the time to understand what you are looking for to ensure you get the perfrct place!! I am glad to call him my 1st new NC friend!

Great group of people. Easy to work with. I would highly recommend them for rental properties.read more

They handle service requests well, but I don't know any other property management company who over…read moretalks and raises their voice on the phone. I don't think I'll talk over the phone with them again.

Grifaldo properties have been managing a few properties for me for over ten years.They have been…read moreamazing,Ihave not had any issues.They are on top of routine inspections and inform me of any issues that need addressed.I would certainly recommend them to any homeowners or potential renters.The staff has been GREAT and very professional.

This is the second time our A/C has been broken this summer. Last time, they took almost THREE…read moreweeks to repair it, and this time around we are going on a week. It is over 80 degrees in our house that we rent from them, and they do not seem concerned in the slightest. I have not gotten so much as a, "we're sorry for your troubles". I have called multiple times and the communication is just VERY poor with them. I send the apparent owner, Shanon, the below letter and have still not gotten a response. Dear Shanon, I am writing you today to notify you that after five days, our A/C unit has still not been repaired. I submitted my Maintenance Request over the weekend (08/04/2018). It has now been nearly one full business week without repair, and the living conditions in parts of the home (where we do not have temporary window A/C units) are absolutely unacceptable. The last time that we had this issue (05/20/2018) I expressed my concern with the temperature of the home in regards to my newborn child, and even then the repairs were not made for sixteen days! Those same concerns are still a priority to me. A common factor contributing to an increased risk of SIDS (Sudden Infant Death Syndrome) includes, "overheating due to clothing, blankets, or room temperatures". I am very upset that this issue appears to be of minimal importance to your company, especially when it puts my child's well-being at risk. Not to mention, the (lack of) customer service and communication I have received throughout this entire process is laughable. The North Carolina Landlord-Tenant laws regarding repairs to heating and cooling systems states that repairs should be made "promptly". In my opinion, anything over one week would not be considered "prompt". My Rental Lease also contains the following terms (in Section 6, Subsection D) that are relevant to this complaint: "promptly repair all facilities and appliances, if any, as may be furnished by the Landlord as part of the Premises, including electrical, plumbing, sanitary, heating, ventilating, and air conditioning systems, provided that the Landlord, except in emergency situations, actually receives notification from the Tenant in writing of the needed repairs;"... Please take the necessary steps to correct the above stated issue(s) as soon as possible. If I do not receive a resolution of this issue within 5 business days, I will pursue further action. I look forward to resolving this matter quickly. You may contact me at the below number if you have any questions or need additional information.

The lady that owns this company asks for application fees to look at property she owns and does a…read morehard credit check as well. She has many family's pay fees for properties she owns and makes several hundred dollars this way. complete scam. I must applaud her for being so maliciously clever.

My boyfriend & I have been trying to find somewhere to rent for MONTHS. Jacksonville is the worst…read moreplace so far to find somewhere that isn't scamming you because it's around a military base. May I say this man just got off the phone with us, and he was the rudest person we have EVER talked to. He did not give his name just stated who he was calling for. Century 21. He hung up after he was told he was being rude. The phone call lasted literally a few seconds before he hung up. He didn't greet just immediately said "how am I supposed to help you when you don't give me an address." And then proceeded to be rude af. Don't bother y'all.

If you are a property owner, I don't recommend Century 21 American Properties. Lori and her staff…read moredidn't properly screen perspective tenants, to the point of allowing dirt bags to move in. Dirt bags will move in to wreck the property. Obviously the property management staff failed to monitor the property. Per the neighbors, the renters were unauthorized subleasing the property. It doesn't work being a long distance land lord. I ask to only leave the property the way I left it, instead I came back to a property of damage. The property management company won't watch it in your best interests. Lesson learned, if you don't plan to live in Jacksonville after the military, don't buy. It doesn't work to be a long distance landlord, Century 21 won't watch your property. If you want to buy investment properties, buy duplexes or larger; single family homes are a liability for investment purposes. When tenants don't pay, there still is a mortgage to be paid, and you are screwed.

So far better than prudential home owners group. The desk receptionists are consistently the same…read morepeople and are very polite and helpful. The home we are renting is newly renovated and we are the first to live here since the renovation so there are some tweaks needed and the staff here are on top of it like hot fire! Nothing bad to say about these people at all! Unlike all there other competitors who dont seem to give a hoot about tenants and military members!

This is the worst place to rent from they kick people out with no notice. They will only rent you…read morea property thats Falling apart and then when they kick you out for no reason at all they try and charge you for damage that was already there i suggest dont rent from these money hungry liars.

They provide a great service as a realtor company. I used…read morethem for 3 years and they were always very helpful. If you are looking to buy or rent they will be your best choice.

Still a horrible company. Be prepared to pay more than your deposit. Because the business owner's…read more3rd party inspection for move out damages is her husband. Money seekers. Didn't get base legal involved, but definitely notified leadership and other service members not to use this company.

I have been a tenant with them for over a year now…read more I have never been late on my rent. I have had issues with them sending strangers to my house, never scheduling the appointments with me first, or even verifying someone coming to my home. My privacy has been violated, on top of the constant harassment, they have raised my rent because I refuse to sign another lease. Not only am I receiving additional stress from financial pressure, as well as constant traffic from strangers in/ out of my home, the intimidation aspect they try and pull on someone is just appalling.

Do not rent from this company…read more My family and I were impacted by Hurricane Florence and were in desperate need of a new home. We decided to rent one of Choice's properties over at 445 Spring Drive in Jacksonville N.C. The last tenants left that house a mess. The house suffered minor roof damage from Hurricane Florence which led to leaks in both guest bedrooms and the garage. Choice was so inconsiderate when it came down to trying to get that roof repaired. In late October /early November , they sent 4 different adjusters over to the house to assess the damages and all 4 times , choice demanded for someone to be home. (notices came literally 1 day before). The roof didn't get repaired until January 28th Thanksgiving was November 22nd. November 23rd, our refrigerator stopped working resulting in us losing all of our food. I reported it to choice immediately. Around November 27th, they sent repair man #1 out to look at the refrigerator and he said that we needed a whole new unit . I relayed the message to Choice and they told me that they wanted a second opinion. We waited another 3 days for repair man #2 to show up for him to say the exact same thing as #1. They finally decided to replace the refrigerator and we had to wait for Lowe's to deliver a new one. That took another 3 days. Choice didn't apologize not one time nor did they offer to compensate us for lost food. We received military orders to the west coast and had to end the lease early. We've only been in the home for 3 months & a half and Choice charged us over 1000.00 in fees and charges. Stephanie admitted to the carpet having permanent brown stains (which I notated at move-in) but she still expected me to have the carpet professionally cleaned. She also conducted a move out inspection without bringing the move in checklist to the inspection. She dinged us for things we notated at move-in. This is absurd ! People! Save yourselves the headache and rent elsewhere.!!!

I first contacted Joanna to shoot a rental property I was getting ready to list…read more She was very courteous and informative during the course of our conversation. When we got off the phone she promptly sent me links to her previous work which was very very high quality. We just wrapped up shooting the photos and the results are amazing! HIGHLY recommend her for all your real estate photo needs.

From the owner: Beautiful Real Estate Photography that brings buyers to your door. Quick turnaround, affordable…read morepricing! Professional Real Estate Photography is a must in today's visual world. Buyers shop online first. You only have a few moments to capture their interest and then they are gone.

RES managed a condo rental property for us for about 5 years. We were very happy with the way they…read moreran their business. They were on top of every situation immediately. If the tenant let them know that something was broken or leaking they got a serviceman in immediately and had it fixed. Since we were out of town, we grew to trust and depend on their professionalism and they never disappointed us. I knew I could call their office and ask any question and they were always very polite and helpful. My husband highly recommend this company!

From the owner: Don't hesitate to call The Skakandy Group in Jacksonville, NC. We are committed to your…read moresatisfaction. Call us today.