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    Easy Pay

    5.0 (1 review)

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    15 years ago

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    One Loan Place

    One Loan Place

    (2 reviews)

    Midtown

    This is a scam the office that they say is in Buckhead does not exist. They are an internet scam…read moreand want you to put all of your information on the internet. Then they get mad and hang up in your face when you ask for the address

    m writing this email to inform you when I spoke with an agent, I'm not sure how to spell her name…read morebut I believe its Laquilla from your loan department today not only was she not helpful, she was very rude, very argumentive, and then she just hung up on me. When I was transferred to her and she came on the line I didn't get a good vibe from her when she started asking questions, however I still continued on. As she continued to ask questions she wouldn't allow me to talk, kept interrupting me as if the info I was informing her of wasn't important. At that time before she placed me on hold I had already made up in my mind that if there was a offer given I would not accept it. I wouldn't want to do business with anyone who employs a person of her caliber. She was very unprofessional. I've worked in customer service over 15 years and I've dealt with all type of customers however I'm never rude to any of them even if they are rude to me. I would highly suggest someone speaks with this agent and take the proper disciplinary action with her because if not, your company will lose a lot of prospective clients as well as being reported to the BBB as I did today based upon such bad service I received. I asked to speak with a manager however one was not placed on the phone. The last agent I spoke with stated a Manager by the name of Mike would call me, however I have not heard from anyone and that was over 2 hours ago. I will be leaving a review and informing all of my friends and family not to do business with a company who treats customers this way. I do not like to leave bad reviews, however based upon how I was treated today that is the only thing I can do.

    Attaway Linville CPA

    Attaway Linville CPA

    (9 reviews)

    Buckhead

    Laurie Attaway has joined the firm and they are expanding, so name of firm has changed slightly,…read morebut contact details on yelp listing are still accurate. I was very pleased with Laurie's thoroughness with exhausting every possible legal deduction I was entitled to claim as a new homeowner this past year (alas, in the end I could not qualify for the big federal homeowner tax credits, but before making that determination, she really explored all of the possible ways that it might work, but I just flat out did not qualify under the criteria). Nevertheless, she did find more legal deductions by asking astute questions, which I appreciated very much. The hard copy pre-tax planner that they sent in advance via USPS helps to keep preparation costs down as it reminds you of pertinent earnings details and also lists the documents you used the previous year so you can make sure you have every document you will need at the in person appointment. There is also a battery of questions to answer to help open up discussion points during the meeting. I am very happy with the team I worked with (Travis and Laurie) plus the results! Absolutely a 5 star professional service provider.

    Through email correspondence: After my 2024 taxes went up and I questioned the cause, asking if any…read moredeductions had been missed, I was invited to find my own deductions. This is the primary service for which I hire a CPA. I found that they had not applied a basic deduction in 2024 (one that they had applied in 2023) until it was brought to their attention. Their rate increase from 2023 was not initially disclosed nor explained and when asked if it was tied to to their additional labor to correct their omission of a tax deduction, I was told they actually had not charged me for the extra labor. I was given the option where my filing would be withheld until the fee was paid or find another firm and start over. It was an unsatisfactory experience.

    Easy Pay - financialservices - Updated September 2026

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