I was the coordinator for a wedding that rented from this company…read more - They delivered an hour late - They did not bring the supplies for the cotton candy machine or popcorn machine, which was in our order - They took items that were not theirs at load out then proceeded to ask us to come at retrieve them. Most importantly, when we complained about the missing supplies, they LIED and staged a photo of the machines in their warehouse including the supplies saying "this is how we received them back". I sent back a photo of the items as they were received and they never responded or refunded us the money, even though we couldn't use them. I would NOT recommend using this company.

I am constantly around events, whether it's attending them (#1) or throwing them. During my time in…read moreNYC, A-Z was a frequent stop for me for just about everything under the event-planning sun. They're one of the few dedicated rental companies that can supply folks with the kind of ammo they'll need for an event in short notice. The woman who will likely answer the phone is here is Patricia, who is a straight shooter, no nonsense kind of person. She'll give you the low-down on what you'll need and can give you better suggestions than what you might already be thinking. If she doesn't have something that you want, she's more than likely going to know where you can find it. (#2) However, I find that email tends to work best with them. They have tents, tables, foldaway chairs, linens, dishware / china, umbrellas, helium tanks, chafing dishes, and all kinds of party favors. One thing I really appreciate is that they have platforms, like carpet runners, stanchions, and small stage for elevation. They have cotton candy / popcorn machines, and additional room dividers and partitions to help with the party layout. I appreciate that their prices are completely transparent on the website (#3) and self-pick up is free. Delivery is available for additional fees and they're not always on time. I would recommend getting in touch with them early and if delivery is the only way to go is to deliver at least 2 hours prior to event time. I realize this will result in higher prices, but it's the best way to ensure that things will go right. They will service all 5 boroughs, including Long Island. ____________ (#1) My fave. Invite me please? (#2) She'll probably just get it for you. (#3) http://www.azpartyrentals.biz/rates.html

Thank you so much the ballon arrangement is beautiful for my mom's 80rh Birthday Partyread more

I recently just purchased a custom piñata Moana theme! It's COMPLETELY different from what I've…read moreask. Definitely not worth the price!

This is my second time renting tables and chairs. Great quality and price. Drop off and delivery…read morewere both efficient. A wonderful family run business at great value.

Amazing service & great prices. I had originally ordered a large quantity of chairs and tables but…read moredue to the rain I had to cut it down last minute and she was super accommodating. They offer delivery or pick up, and returns are due the next day by 2pm. Will definitely use for future events.

My family and I had an amazing experience with Dreams party rentals. They were able to accommodate…read moreus the day before our event after another company cancelled at the last minute. The communication was prompt and thorough. We plan to use their services for our future events.

Very efficient and great service. Both drop off and pick up. Would recommend highly. Call themread more

Great customer service, fast turn around, I keep on coming back for my tables and stages needs…read more Thanks

I have rented from Big Dawg before without issue. But when I tell you that last week, I had the…read morenightmare experience from h*ll with them. Our party was over at 10pm. They told me tables and chairs would be picked up by midnight, per our contract. At 11pm, I sent a text and email. Also called their line. When I tell you no one communicated with me AT ALL. I didn't hear from them until after midnight. They didn't finish picking up my equipment until 1am! So unprofessional. Then since then, I haven't heard a word from them. They made sure to let me know that I would be charged extra if we weren't ready and they had to wait for us. But not as much as a simple phone call or email apologizing for the breach in contract. I had to pay the venue extra to wait until 1am. Also.. I can see why they were late. The crew was 3 men. 2 young and 1 older. The young men waited downstairs while the older gentleman removed 35 tables and 75 chairs BY HIMSELF. It took much longer than if they would have been helping. To top it off, they all had bad attitudes. Renters beware! This company threatens to charge you if you breach the contract but has no issue breaching the contract with ZERO accountability.

When we chose our wedding date we didn't really factor in a federal holiday, a Jewish holiday, a…read morehurricane or a tropical storm. But we were lucky to work with Denise Sullivan who made navigating each challenge a piece of cake. We hired a wedding planner but Denise's years of experience in the business and therefore the advice she gave us on executing our day were invaluable. Her response time was phenomenal, we knew the costs every time, and she expertly guided us on when to weigh our options or make a move! Thank you Big Dawg and Denise for everything! We wouldn't hesitate to work with you again!

Kaitlin and Kevin were absolute lifesavers for our wedding! From the beginning, they were…read moreincredibly responsive, detail-oriented, and genuinely invested in making sure everything came together exactly as we envisioned. The decor was absolutely beautiful and exceeded our expectations, every detail was executed perfectly and the quality was incredible. We had a last-minute venue change, which could have been a complete disaster, but Kaitlin and Kevin truly saved the day. They worked with the new location on extremely limited notice and somehow made everything look beautiful and seamless. Their flexibility, professionalism, and ability to stay calm under pressure meant so much to us. What really sets them apart is that you can tell they deeply care about their couples and the experience they create!

This husband and wife duo were phenomenal. They were responsive and flexible . It was such a…read morepleasure working with them to bring to life the vision for my brothers 50th at a restaurant/ lounge. I booked with them 2 days prior to the event. They showed up promptly and got to work. Very professional they had uniforms on i appreciated the small details .

Last week I rented some chairs tables and linens from PartyRentals for my birthday. Tables were not…read morenew as advertised on their website - I guess that what you usually get from rentals anyways. Linens were clean, but not brand new as well. Overall experience was great in terms of customer service. The order process was quick and smooth, they delivered on time and picked up for a very modest delivery fee so A+ here.

Extremely unhelpful, after calling multiple times with no answer I finally got a response via…read moreemail. Then when scheduling my order I was given completely different information and was forced to find someone else.