This vacation rental company is absolutely above any I have ever used. The property I stayed in…read morewas clean and very well stocked. The reservation process was easy. During my stay we had a couple small issues and maintenance was there within 15 minutes. Highly recommend.. Cheryl was such a delight to work with!!!

Host, Cheryl st. Pe' (Destin) told me there was a travel ban that may soon be lifted upon me making…read morea reservation and said I could cancel, which I did. Then she denied my cancellation and when I inquired with her, she said that she had nothing to do with it up to Airbnb to authorize cancellation and refund. THIS WAS A LIE! Upon me sending a screenshot where it clearly said, "Your host declined to give you a full refund." I contacted the host again and she told me, " I am perfectly willing to give you a full refund if I had the power to do so but I cannot cancel your reservation on my end." Another lie! She never even sent me the information to obtain access to the house nor did I inquire. She told Airbnb that she would not refund. Airbnb could view every message and see that she said she would refund but she didn't have the ability to do so. All they did was reach out to the host and even though our messages were clear and evident, her refusal to refund was the final decision. Integrity and business practices have a lot to be desired by this host, Cheryl St. Pe' (Destin) and Airbnb.

Beautiful rental properties close the beach, excellent customer service and luxury amenities…read more.. what more could you want?

From the owner: Our Guests Sailing is a perfect example of a relaxing…read moregetaway, Shantelle's father is a captain and has taken guests to the most beautiful places while creating an atmosphere where you can leave your day to day worries behind. Our goal is to provide the same atmosphere for our guests while enjoying all the benefits that South Walton County has to offer in fine dining, family attractions and of course the white sand beaches and clear emerald water in the Gulf of Mexico. We will listen to what our guests desire and make sure they have the best vacation and come back for years as their family getaway.

A friend had used this agency to rent a vacation home for a group of us and we loved our stay, so…read moremy husband and I decided to give it a try ourselves. Getting to the right rental has been a very difficult road (from my part, problems with my party-family-), but the agency has been exceptional. They have a wide variety of rentals from hotel rooms to big homes, and a wide range of prices for every budget. The representatives were attentive, and patient and the service was just what we needed in our situation. I am so very grateful. Their representative Sarah saved my family's summer vacation. Looking forward to staying in the rental condo this summer.

We booked a rental in July 2025 for stay dates in June 2026, paid our deposit, completed our rental…read moreagreement. I received an email from them 3 months before our trip stating that our rental was no longer available and offering alternate rentals that were in no way comparable to what we had initially booked. Will never use this company again.

Read the reviews and see how many bookings have been canceled! This property canceled our vacation…read morerentals without any phone call or any heads up that this could happen. We booked our rentals in Feb and got an email at the end of April that they canceled our reservations. If we wanted something else we would have to pay 6000.00 more. I explained this trip was for our dad's 80th bday and flights have already been purchased and they did not care. We are stuck with no vacation and 20+ people who have paid for flights and when I asked to speak to a manager and a copy of my agreement I heard nothing. Please do not rent from this property. I guess this company really is all about ruining your vacation plans.

This management company is deceitful, fraudulent, dishonest and deceptive…read more They lied to us about the condo we rented it was under major outdoor reconstruction. They knew about the construction and rented the property when the HOA advised owners not to rent during the time period.

I used Owner Direct to rent a condo, directly on The Malecon in Puerto Vallarta. The transaction…read morewas smooth as silk. No problems. The gatemen were expecting us and I admit to being a bit nervous at first when booking, their perfect BBB rating put me at ease. Thanks.

We've been booking with owners around the world with other agencies and came across Owner Direct…read more We're impressed with the level of communication directly with the property owners without intermediary. Also the fees have been substantially less than the other agencies, a major deciding factor. We look forward to seeing what future plans have in store with Owner Direct

We rented a unit here on a trip to Destin. It was a popular choice on the third party rental…read morecompany we used. There was great communication from the start all the way up till the time we left. It accommodated our party of four just fine. The unit itself was immaculate and the décor gave off big time beach vibes. The condos are located right off 98 with easy access to all the restaurants and stores nearby. It is also walking distance to their own beach access which was awesome and we used it daily. Unfortunately, the weather was a little chilly so we didn't brave the big, cool pool. We did take advantage of the smaller pool next to the beach. Overall, this was a great stay for us and I would come back again!

Do not stay here. got woken up at 7am on my vacation to extremely obnoxious construction that's…read moresounds like someone is taking a jack hammer directly to the ceiling. It's so loud I couldn't hear someone trying to talk to me in the same room as me. hours and hours of jackhammer ear raping me.

Have been vacationing in the Destin, Miramar Beach area for 15 years and have used Frangista Beach…read moreproperties numerous times. They are always quick to respond to questions and provide excellent service if an issue arises. Frangista is an awesome neighborhood with a great gated private beach as well, so no crazy traffic on the beach during peak seasons. Rentals are always spotless upon arrival. Check out the old greek church a few streets back if you get a chance.

First time here and our beach house was great for our group size. It's just a few blocks away from…read morethe beach and there's plenty of other stores around too if you forget some things or need to grab some groceries. Spend a few days here with a couple awesome friends. It was clean, comfortable and everything work in the house. Wouldn't mind coming back again. This was a great vacation place away from toxicity of people, job, or city. Feels nice to relax and enjoy some beaching time.

Love Compass Resorts. Best company I've ever rented through, staff are all super helpful. Overall…read morethis was the best vacation we have ever had

Will rip you off…read more.. We picked a unit for a decent price. Paid for travel insurance ... two days later they changed us to another unit a more expensive one... unfortunately we are not able to arrive on the estimated date because of the Teo storms coming in... travel insurance that they sell is a joke and won't cover for anything... After multiple calls and discussions we where offer by Chloe to move the trip Two days out (never mention an additional cost at that point) they when we call again since the current unit we have is more expensive not they want $28 dollars more, when I told them we never wanted the more expensive unit they said sorry nothing we can't do to change units (you where the ones who changed it on the first place) The second rep was ANGELICA horrible and rude, she laughs at me when I express my u happiness about having to pay the extra money ... she was so rude.... this will be our last time using compass resorts. And please don't waste your money on the joke travel insurance they offer ..../