They got a very tiny screw out of my laptop, saving my old ssd. Very quick process and very…read moreprofessional. Had a blast talking with them as well.

Amazing Service quality. Great customer service. Had trouble turning my computer on and employees…read morewere quick to assist me and show me how to prevent it from happening again. very compassionate and informative. 100% recommend for any repair needs.

Our experimental data critical to our next publication was stored in a hard drive that suffered a…read moreserious mechanical failure. In it stores several hundred gigabytes worth of images in ``tiff'' format, recorded during experiments that will take months to reproduce the set-up. Various attempts were made by several hard drive recovery companies that are recommended by online evaluation websites. Despite the hefty price tag on a successful recovery, all of them declared inability to recover the needed data from the hard drive. The severity of the hard drive damage is obvious. As a final hope, I tried Secure Data. Customer service was exceptional: Mitchell contacted me via email and all communications were prompt and efficient. Most importantly, they were able to actual restore the data in the hard drive, while others cannot. The detailed analysis of the damage were clearly stated and corresponding quote given. Although in the end, we were able to complete the article without the data in the damaged hard drive. The service and expertise offered by Secure Data recovery really stood out among the major data recovery companies. I will recommend Secure data to anyone who is in need of emergency hard drive recovery service. Boyang Qin PhD candidate.

Everything I ever worked on in my IMac since I bought the computer back in 2009 suddenly was lost…read morewhen my hard drive crashed about 3-4 weeks ago... went through every step with Apple and even sent it out to an authorized Apple dealer to have it looked at and got the bad news that I had to send it out to a data recovery company. So after searching on the internet I found Secure Data Recovery and spoke with Fred who helped me all the way through the whole process. Luckily they were able to recover just about everything except one tiny thing that wasn't of importance to me. To me it was definitely worth every penny. A big lesson learned that I should have been backing all my work onto an external hard drive or a cloud service. I highly recommend SDR, they answered all my questions and even got the new drive back to me earlier than expected. Great job Fred and SDR team!!

outstanding customer service! very professional and was able to fix my computer in a timely manner…read more definitely would return if the need arises

From the owner: Stop the panicked search! You’ve found the team best…read moreequipped to handle your needs. Our founding trio boasts a combined 50 years of experience, 20 years of college education, 7 degrees, and 46 certifications. We do the kind of repairs others wouldn’t dream of!

Really fast, reliable and dependable service. When it comes to speed, this guy is the best. I was…read morereceiving a TEXT message on Dec 24 at 2:00 AM when my system was ready. When he said I will work until late to get your system working I did not expect him to go that extra mile(s) in plural. He did opened the store for us today at noon and came back to his Family. I'm really impressed and I will be able to deliver on time to my client as I promised I will. Geek Squad Plymouth Meeting Quoted me $ 400.00 and plus for a work they said it has to come out for two weeks and that was not warranty at all to recover the information as he did. For a portion of that Ricardo Melendez was able to get it done in less than 48 Hrs. Thank you Thank you Thank you!

There's no tech repair or service business I would recommend more than Keystone Computer Advising…read more The service I received was exceptional -- unlike anything I've experienced from Geek Squad or other mainstream tech services. Ricardo is not only an expert who will gladly help and repair your PC, but he's also fair, communicative, and exceptionally skilled. In addition, my PC was repaired and ready to be picked up within a day of leaving it in Ricardo's hands. When my PC wouldn't turn on -- which I believed to be a power supply issue -- I first took it to Best Buy for a diagnosis. However, they could not have been less helpful; they wouldn't even attempt to identify the problem. In contrast, when I reached out to Ricardo, he very nobly offered free advice on the safest and most cost-effective steps to diagnose and fix my PC in an effort to save me money. At the same time, he reassured me that he'd be happy to handle the repair himself if that was my preference. I can confidently say there's nowhere else I'd rather go for my computer services and repairs. I would be remiss not to mention the care and thoroughness he brings to every step of the process. Not only did Ricardo repair my PC -- the service I received truly went the extra mile. It's now running like brand new. In addition to replacing the power supply, he completely cleaned out the dust, replaced the thermal paste on the CPU, and checked for viruses and malware. Throughout the process, Ricardo maintained clear communication regarding the services he was performing, and he never charged me for anything I didn't request.