Awesome Greenhouse. Great plants for the flower beds and pots at home. Cash and check only, (due…read moreto Coronavirus Social distance), as they operated only one cash register. We bought a flat of red germians.

Upgraded to 5 after another visit, came in early season and so impressed with quality, quantity and…read morevalue.

Beautiful plants, huge variety. Staff was incredibly knowledgeable. Well maintained…read more Worth the drive!

All the beautiful flowers, so many colors. Every flower you buy is great quality. We have so many…read morefriends that come here in the spring and fall. Muns and pumpkins in the fall, great selection. Once you come here you won't go anywhere else

We were told that this place has a lot of trees and plants. Not true, it's packed with so many it's…read morea challenge to find what your looking for! No need to fret though, the staff knows where everything is and can answer all your questions. Another thing I liked was that other staff members would step in to assist just to help! What a GREAT place. We bought 3 arborvitae trees to plant as a natural barrier. And it was the best price we saw in the area. As Arnold said, 'I'll be back'!

We have purchased MANY trees over the years from Browns and other local nurseries, but our latest…read moreexperience at Browns has not been good. A tree we purchased 10 months ago has not been doing well. It has been properly planted and cared for-even "babied" along-and still not doing well. We are not at all new to tree planting or basic knowledge, so to have this kind of issue is very very rare for us. We have inquired back with Browns 3 times now as to what we can do to help this tree make it, and have gotten zero help or answers this far. We are getting the feeling that they are just waiting for our 1 year from purchase guarantee to pass by so that they can skip their commitment. We do not necessarily want the tree to be replaced, we want their input to know to make this tree thrive better and we are not getting it. Our next tree/shrubs may be coming from someplace else. Update from initial paragraphs above... absolutely zero "customer service" for the tree, and our time ran out. We had to cut it down. $300+ in the burn pile. I very rarely give a business this kind of review, but I honestly feel that this was warranted. We played by all of their retune/customer purchase rules and guidelines, and they did nothing.

Amazing selection of beautiful plants. Friendly staff very helpful and not as busy as the big box…read moreplaces. More time to leisurely browse and ask questions pricing very fair

I find an assortment of flowers here that I don't find anywhere else. The staff members are very…read morehelpful and they really take great care of these plants. The prices are better than the other local garden centers. I don't even live in Springfield and I made a point of coming here before I bought annuals from anywhere else.

Everything! She had a wonderful space and a variety of plants and metalwork. bought several…read morethings. And she was very knowledgeable and helpful. It was a great visit.

Beautiful hanging baskets and other annuals and some unique metal wall art. I'll definitely be…read moreback. The owner was very helpful. I arrived at closing time and she stayed a late to allow me to look around & shop

Wonderful! This lovely greenhouse had a great selection. It also had a very knowledgeable and…read morehelpful staff. Finally, the plants were beautiful for very reasonable prices!

Awesome selection of flowers. Vegetables and herbs. Very friendly staff. Ask to help without…read moreasking. Great prices.

Found this place when a co-worker told me about it. They have a nice variety of vegetable plants at…read morereasonable prices. I bought lettuce, eggplant, broccoli, zucchini, cucumber, jalapeño, bell peppers, okra & cauliflower. Very pleased with the plants after I transplanted them into my garden. They close for the season at the end of June which makes me sad. I would definitely shop there all summer if they didn't close in June.

Really just awed by our service experience here. I've known about Knollwood for years, as I grew…read moreup down the street a ways in Page Manor. Now we live a bit far away, but in an online search for a place with a good selection of healthy house plants, Knollwood came up repeatedly. So we drove down & were amazed by the terrific selection of not only house plants, but also pots, gifts & beautiful Christmas decor! The place is huge and it's FULL! And the products they're making for Christmas are stunning. Even my somewhat curmudgeonly husband was impressed. And their prices, especially for house plants & pots, are way lower than other competitors, even the big box places. The plants are healthier, too. And the best thing was the help we received. I was seeking advice for plants I might not accidentally kill, and the lovely young woman who helped me (I think her name was Kirsten or Kristen??) was so knowledgeable. She asked some good questions, then gave me advice on what to choose, and then while I was shopping she thoughtfully placed two gifts I had already chosen into pretty organza gift bags! I was really just amazed by this, Amazing selection, prices, and especially service that you just don't get anymore these days. You'll find all of it at Knollwood!!!

Very nice selection of nursery stock. Beautiful store and customer service so good! Everyone there…read morewas helpful and kind.

I started ordering from them last fall. At the time I was informed that there's a satisfaction…read moreguarantee that all plants you sell will live and grow because it took longer than expected for them to ship. This spring two of the players I ordered did not come up so a few weeks ago, I sent in a request about them. I was told I'd get a refund/credit. Now, weeks later, I've yet to see that and I was just informed that I may not get my refund for 30 days because of a "backlog". First, no company that has pride in good customers service would expect a refund to take that long to be issued and received. Second, if there's that much of a backlog for refunds, it's very concerning about the quality of product you're providing.  I'm very disappointed in your customer service and I will be using other nurseries from now on.

I placed an order on March 11th 2026 and the ad said any order at $125 or over was due free…read moreshipping. The sum of my order was a little over $142. I noticed the sum included a shipping charge therefore the order sum increased to 176.02 due to taxes and the shipping cost. On the same day I contacted customer services and I was advised that the $21.95 could not be removed from the bill. They told me I didn't receive free shipping because I did not subscribe. I was told to cancel the order so I did. I later learned the order was re-opened on March 13th without my approval. Ever since I have sent messages and no one has responded. I filed a dispute with my credit card company who advised they have reached out to the company and have had no response. I've sent several messages not to send the order but I received it about 2 weeks ago. To this date I have not opened the package while hoping to resolve this issue. At this point I am willing to keep the order if I am credited the shipping costs. I have to wonder about a company that is willing to dig there heels in about a 21.95 shipping cost for an order of $142. They have also chosen to not communicate with me or my credit card company. Anyone ordering from this company had better know they get their money up front and takes a looooong while to ship your merchandise. In addition they are not transparent with their policies therefore they are not customer friendly.